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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Dr. Wael Hosni

Obstetrician & Gynaecologist

I was extremely hesitant and anxious about undergoing surgery due to several reasons, including a previous experience I went through and the feeling of embarrassment. However, after my experience with Dr. Wael and his wonderful medical team, everything completely changed. Dr. Wael is truly kind, highly professional, and incredibly skilled. From the very first consultation, he made me feel comfortable, reassured, and safe. His calm approach and genuine care removed all my fears. Despite his busy schedule, he is always responsive, follows up with his patients, and makes everything smooth and stress-free. The entire team was supportive, respectful, and professional, which made the whole experience much easier than I ever expected. I honestly couldn’t have asked for a better doctor or team. I highly and strongly recommend Dr. Wael to anyone who is feeling afraid or hesitant. You will be in the best hands possible.

Miss Marissa Fernandez

Physiotherapist

I am incredibly grateful to have found Marissa as my pelvic floor physiotherapist. From the very first session, she has genuinely enlightened me—not only through her depth of knowledge, but through the way she educates, reassures, and truly listens. Her bedside manner is impeccable; she has a rare ability to make you feel completely comfortable, supported, and understood while remaining highly professional and thorough in her care. Marissa approaches her work with such compassion and intention, and it’s clear she deeply cares about her patients as people, not just cases. I feel fortunate to be under her care, and I cannot recommend her highly enough.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Dr Shouku Dental & Implant Clinic

Dentistry

I’ve had an amazing experience with dr shouku. He’s very committed to his work, which is clearly visible in the service provided. Dr. Shouku is the only person I would blindly trust with my teeth. The staff is also very friendly and welcoming. I would definitely recommend the clinic and Dr. Shouku. I plan on getting Invisalign done by him and so far I’ve had my Invisalign consultation, where I was shown what my teeth would realistically look like after the procedure using the itero machine. He customized the results to make it my dream smile and to make my dream a reality.

Dr Nilesh Trivedi

General Practitioner

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Mawada Barakat Elmagboul

Dermatologist

My last appointment was just a follow up with the doctor to extend the therapy I’m currently on. I’ve been coming here since September, and my skin has completely changed, it’s glowing, I no longer have acne, and the breakouts on my face and back are gone. Visiting Dr. Mawada has helped me not only look better, but also feel better. She is very pleasant, kind, and has a wonderful psychological approach, which made me feel comfortable and well cared for.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

In my experience in prime medical center - motor I would like to express my sincere appreciation to Dr. Ashraf for the excellent care and treatment I received at Prime Medical Center after my accident injury at the eye. He was very kind, professional, and attentive throughout my treatment. His clear explanation and caring approach made me feel comfortable and confident during recovery. Thank you for the outstanding support.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

The gynecologist was very professional and competent. However, the payment staff was unprofessional and disappointing. They were laughing and chatting among themselves while I was waiting. I had to wait more than 30 minutes despite having an appointment, because no one was supervising the order of service, and other patients were seen before me. Overall, this was a very unpleasant experience, and I will not be returning

MEDPALM CLINIC

Cardiology, Cosmetic (Aesthetic) Medicine, + 9 more

I have to visit Valentina Dervoed and Gulnaz Gazizova. I would like to express my sincere gratitude to the doctors for their professionalism and attentive care. Thanks to their thorough examinations and thoughtful approach, I was finally able to understand the root cause of my health issues. Everything was explained clearly and with great care. I truly appreciate their support and highly recommend these doctors.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I received great customer service from the reception, cashier, nurse and the doctor & they did a great job in making me feel great as I was sick. As it has always been the case with any Prime Branch. However to my surprise when I went to receive my sick leave, I did not expect the tone of the staff on the desk there to be discourteous. She was on her phone and the tone of her voice was very unprofessional.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I had an sucessful open mayomectomy with dr Usha. I am very greatful for the care i received throughout my journey. She clearly explained the procedure and risks, which helped ease my anxiety going into surgery. She is very skilled and compassionate surgeon. I would highly recommend Dr. Usha especially for patients with complex fiberoid cases who want a surgeon who is both knowledgeable and reassuring.

Mrs Sarmistha Mitra

Holistic Therapist

I signed up for Saarmishthaa’s DecodeYou life mastery program, honestly, I have never done such a deep level of work on myself. I had gone for many kinds of therapeutic sessions in the past. But nothing ever like this. The program revealed my subconscious map and through deep neuroplasticity we have done a reset which helped me gain back my inner peace and power.

Dr. Basema Jaber

Obstetrician & Gynaecologist

I would like to extend my heartfelt gratitude to Dr. Basema Jaber for taking such a great care of me and for doing an excellent job with my surgery at Emirates Speciality Hospital. Her professionalism,skills, and compassion truly made a difference in my recovery. A big thank you for everything you’ve done 🥰🙏

Prof. Dr. Amir Nisar

General Surgeon

I had a very good experience with Dr Amir Nisar. He was very clear, thorough in explaining everything and took the time to reassure me. This really helped ease my fears that I had previously and I felt confident that I was receiving the best possible treatment. I appreciate his professionalism and care.