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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I visited Prime Medical Center at Oasis Mall for an ENT consultation. I was informed the night before by customer service that the consultation fee would be AED 250, and this was also confirmed at the reception. However, I was surprised to see a separate charge for an ear swab when it was time to pay. At no point before or during the consultation was I informed that this procedure would incur an additional cost. Additionally, the doctor mentioned that everything appeared normal prior to doing the swab, which makes it unclear why the procedure was even necessary. No explanation was given about the purpose of the swab, what it was for, or when I could expect any results, if there are results at all. I believe patients should be clearly informed in advance about any extra charges and the medical reasons for any additional procedures. I would appreciate it if you could review this case and clarify why the ear swab was performed and charged without prior notice or any follow up information. Thank you for your attention to this matter.

Dr. Buthainah AlShunnar

Plastic Surgeon

Dr. Buthainah is truly exceptional , an outstanding surgeon and a genuinely kind person. She combines professionalism, expertise, and warmth in a way that instantly puts you at ease. From my first consultation, she made me feel completely comfortable, taking the time to explain every detail with great care and patience. It’s clear that she’s deeply passionate about her work and her patients. Her entire team reflects her positive energy and professionalism always welcoming, supportive, and kind. I’m especially grateful to her wonderful patient coordinator, Wiaam, for her patience, attention to detail, and efforts in ensuring that everything went smoothly and beautifully.💗💗💗 I always feel cared for, valued, and surrounded by genuine warmth whenever I visit. I’m truly thankful for Dr. Buthainah and her amazing team.💗💗💗💗

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

We were referred to Dr. Kiran Sasi at Prime Hospital – Garhoud from the general surgery department because my wife had an accident that caused a serious issue with her hand. She needed a specialist in hand surgery, and Dr. Kiran was exactly the right person. He treated her with great care and professionalism, always taking the time to explain every step and make sure we understood everything clearly. We visited him around five times, and every time he was patient, kind, and very respectful. Thanks to his expertise and accurate treatment, my wife’s hand has improved a lot. Dr. Kiran Sasi is an excellent doctor — highly knowledgeable, experienced, and genuinely caring. We’re very satisfied with his work and highly recommend him to anyone looking for a hand surgery specialist

Eastman's Smile Solutions Dental Clinic

Dentistry

I recently had a dental crown done by Dr. Mary at Eastmans Dental Clinic, and I couldn’t be happier with the results. She was very professional, gentle, and thorough throughout the entire procedure. Dr. Mary took the time to explain every step, ensuring I felt comfortable and confident. The crown looks and feels so natural—perfectly matching my other teeth. The clinic itself is clean, well-organized, and the staff are always welcoming and accommodating. I truly appreciate the care and attention I received. Highly recommended for anyone looking for quality dental work and a dentist who genuinely cares about her patients!

Gulf Family Clinic

Ophthalmology, Optometry

Complete fail. I had only one objective, being able to read my laptop screen. I still cant. I cant work, cant write, cant do emails. The staff were fantastic, the prescription totally wrong. I paid a huge sum of money for some amazing lenses which give me crystal clear distance vision but I cant read my laptop no matter which way I tip my head or how close or far the screen. Any my right eye aches, when I take the glasses off it feels like Ive been punched in the eye. Ive waited for a couple of weeks to see if I would get used to it and adjust to the lenses but this is still impossible and distressing.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I had a great experience with Dr. Arshad. He listened carefully to my concerns, explained everything clearly, and made me feel comfortable throughout my treatment. His approach is calm, caring, and professional, and he truly takes the time to ensure his patients understand their condition and treatment plan. Since starting treatment with him, my breathing has improved a lot, and I feel much better overall. I’m very thankful for his care and highly recommend Dr. Arshad to anyone looking for a knowledgeable and compassionate pulmonologist. ⭐ Rating: 5/5 – Excellent doctor and outstanding patient care.

Dr Naela Elsayed

Obstetrician & Gynaecologist

We are deeply grateful to Dr. Naela Elsayed of Prime Jumeirah branch (Obstetrician and Gynecologist) She took care of our first and second pregnancy journeys. She is truly passionate, professional, and dedicated — with such a positive and caring personality. Her constant availability, even beyond working hours, and willingness to go above and beyond her duty mean so much to us. Thank you for taking care of me throughout my pregnancy, delivery, and postpartum journey. My husband and I are immensely thankful for your guidance and support every step of the way. We love and appreciate you so much!

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Dr. Cristina always brings positive vibes and makes you feel truly cared for. She listens carefully to your concerns and ensures to run the necessary laboratory tests to prescribe the right medicine. She always checks if the medication suits me well. With her care, I never feel like I’m sick — my hemoglobin levels have improved, and even my asthma has gotten better. My only concern is waiting time even you are with appointment you need to wait . Yesterday was too long l understand sometime too many patients but still a concern. Burjuman team is always 👍

Prime Medical Center - Rahmania Mall

Cardiology, Dentistry, + 8 more

Pharmacy at Prime Medical Center (Rahmaniya Branch) Mr. Vishnu at the pharmacy was unprofessional in handling customers. When I approached him, my number was already displayed on the screen, yet he told me to wait without checking it. His tone and manner were impolite. He also asked me to go to the cashier, even though I had already completed the payment, and my receipt was stamped and clear. When I asked him whether he had checked the stamp, his response was simply, “No.” I suggest that he receive proper training in customer service and communication skills.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

Dr. Nivas is an outstanding family doctor who truly cares about his patients. He takes the time to listen carefully, explains everything clearly, and always ensures we feel comfortable and informed. His compassion, professionalism, and dedication to patient well-being make every visit a positive experience. Our whole family trusts him completely with our healthcare needs. We’re so grateful to have Dr. Nivas as our family doctor — highly recommended!

Dr. Ahsan Ullah Chaudhry

Cosmetic Doctor, Dermatologist

I wanted to do Fillers and Botox on my face but I wanted to go to a reputable doctor in Dubai who was knowledgeable and experienced. I met Dr Ahsan at My London Skin Clinic. He explained everything to me in detail and I was super happy to do my treatment with him. He used Juvederm and Botox Allergan which I was super happy with. The results were super natural and I really happy with my results. My friends are now booking in too.

Dr Sally al Meshhedani

General Practitioner

Dr. Sally is one of the best doctors I’ve ever met. She’s incredibly kind, patient, and attentive. She really listens and takes the time to explain everything clearly, which makes you feel comfortable and cared for. Her professionalism and compassion make every visit a positive experience. I truly appreciate her dedication and would highly recommend her to anyone looking for a doctor who genuinely cares about her patients.

Dr. Farhat Ahmed Arsalan

Breast Surgeon, General Surgeon

I would like to express my sincere gratitude to Dr. Farhat Arsalan for the excellent care provided during my cholecystectomy. Dr. Farhat Arsalan was very professional, kind, and reassuring throughout the entire process. The surgery went smoothly, and my recovery has been very good. I truly appreciate the doctor’s skill, compassion, and dedication. I’m very grateful for the care and support I received.

Dr Sundar Kumar Ganesan

Cardiologist

I have been seeing Dr.Sundar for 8 years almost your condition. From my very first visit, I was impressed by how positive quality, caring, professional, thorough they were. Dr. Sundar always takes the time to listen to my concerns, answer all of my questions, explain my treatment options clearly. I never feel rushed during my appointments.

Dr. Murtaza Najmi

ENT Surgeon

I visited Dr. Murtaza Najmi, an ENT specialist, for a tear in my right eardrum. The treatment process went very smoothly, and Dr. Murtaza was professional, kind, and reassuring throughout. I’m happy to say that the treatment had a positive and successful result. Highly recommended for anyone looking for expert ENT care!

Dr. Natali Aboudiab

Dentist

Dr. Natali is very professional and very kind and smiling person . She listens and takes care about all the small details . She made me feel so calm and sure that all the pain will go and all be fixed . She works very neat and clean . Very good hands .that you definitely can trust