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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

Dr. Dhawal Bhakhda is an excellent orthopedic doctor. He listened patiently to my problem, took the time to understand my condition, and explained everything clearly. His approach was professional and reassuring, and the treatment he suggested was very effective. I truly appreciated his calm demeanor and genuine care. Highly recommended for anyone seeking expert orthopedic consultation..

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology and his clinic

Dr Mays Aljbori

Dentist

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Reports not received on time, had to call couple of times, kept on hold everytime for more than 5 mins without any notification. Horrible service in the Motor City branch and the doctor that I visited was not upto the standard. Will never recommend the doctor or the branch.

Dr. Ammar Al Dhamin

Plastic Surgeon

I had to remove a bump from my head I did not feel a thing Dr Ammar was gentle

Dr Maha Ibrahim

Ophthalmologist

دكتوره دقيقه جدا وتسال عن التفاصيل وتسعى للتشخيص السليم وتعطيك وقتا كافيا

Dr Atiq Qasim Harid

General Practitioner

Dr. Aria is very polite and nicely explained me and clear my doubts.

Dr. Gaurav Diddi

Gastroenterologist

Meeting with Dr. Gaurav Diddi realized us that we are in good hands.

Dr. Satendra Kumar Multani

Endocrinologist

. Awaiting review after test results.

Dr. Rehab Abdelrazig

Psychiatrist

دكتورة مستمعه وجيده جدا