4.69
576 reviews

The Wellington Hospital 

St Johns Wood, London, United Kingdom, NW8 7JA 

Overall Rating

Overall
4.69
Friendliness
4.7
Wait time
4.56
Cleanliness
4.81

Top feedback

“The nursing was of the highest, most attentive standard. They also fed you, rare in hospitals...If I hadn't been ill, it would have been a pleasure to be looked after there.“
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Welcome to The Wellington Hospital

About

From the moment you arrive at The Wellington Hospital, they will ensure the standard of care you receive is exceptional. You'll be looked after by world-renowned consultants who have dedicated their careers to transforming people's lives, at a place that has sat at the heart of London's healthcare scene for four decades. During those years they have seen many life-changing breakthroughs in medicine and patient care. And they've remained at the forefront of pioneering treatment in all areas of medicine, including cardiology, cancer care, neurosurgery, orthopaedics, women’s health and spinal care. That's why, whether you’re preparing for routine hip surgery or need to have complex brain surgery, their consultants and multidisciplinary clinical teams, including specialist nurses, will work together to provide you with life-changing support. This is the UK's biggest independent hospital offering a broad range of treatments including cardiac services, neurosurgery, liver and HPB medicine, rehabilitation, gynaecology and orthopaedics, with dedicated orthopaedic units for injuries to the spine, hip, knee, foot and ankle, shoulder and elbow, hand and wrist, peripheral nerves and sports medicine. There are special units for the spine and breast, plus specialist expertise in brain surgery, women's health, and urology care. And they have an Urgent Care Centre for fast assessment, diagnosis and treatment, open 8am to 11pm, 365 days a year. 

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Opening hours

Location

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Reviews

4.69 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Back Pain
12/576
Hip Replacement
11/576
Spinal Surgery
7/576
High Blood Pressure
6/576
Spinal Pain
6/576
Arthroscopy
4/576
Brain Tumours
4/576
CT Coronary Angiogram
4/576
Cataract Surgery
4/576
Foot & Ankle Surgery
4/576
Hip Surgery
4/576
Knee Arthroscopy
4/576
Torn Meniscus (Cartilage)
4/576
Valve Repair or Replacement
4/576
Angioplasty
3/576
Arrhythmia (Irregular Heartbeat)
3/576
Brain Surgery
3/576
Cataracts
3/576
Cervical (Neck) Surgery
3/576
Heart Attack
3/576
Knee Surgery
3/576
Lumbar back surgery
3/576
Neurology
3/576
Orthopaedic Surgery
3/576
Spinal fusion
3/576
Aortic Valve Replacement
2/576
Artificial Disc Replacement
2/576
Breathlessness
2/576
Cardiology
2/576
Cardiovascular disease
2/576
Cervical (neck) surgery
2/576
Colonoscopy
2/576
Complex spinal disorders
2/576
Degenerative disc disease
2/576
Diarrhoea
2/576
Discectomy
2/576
Endoscopy
2/576
Eye problems
2/576
General Practice
2/576
General Urology
2/576
Glaucoma
2/576
Health Screening
2/576
Hip Arthroscopy
2/576
Hysteroscopy
2/576
Joint Injection
2/576
Laparoscopic Hysterectomy
2/576
MRI Scan (Magnetic Resonance Imaging scan)
2/576
Minimally Invasive Spinal Surgery
2/576
Palpitations
2/576
Urological Oncology
2/576
surgery for sciatica
2/576
24 hour blood pressure monitor
1/576
ACL (Anterior Cruciate Ligament) Injury
1/576
Acid Reflux
1/576
Acid Reflux Surgery
1/576
Adenoidectomy
1/576
Angina
1/576
Angiogram
1/576
Ankle Fractures
1/576
Ankle Sprain
1/576
Ankle Tendonitis
1/576
Anxiety
1/576
Anxiety over frequency
1/576
Aortic valve repair
1/576
Aortic valve replacement
1/576
Arthritis
1/576
Arthritis (Ankle)
1/576
Arthritis (Knee)
1/576
Arthritis (Spine)
1/576
As an expert for litigation
1/576
Asthma
1/576
Atrial Flutter
1/576
Bloating
1/576
Breast Surgery
1/576
Breast Uplift Surgery (Mastopexy)
1/576
Cardiac MRI
1/576
Cardiac Surgery
1/576
Cardiothoracic Surgery
1/576
Cervical neck fusion
1/576
Chest Pain
1/576
Complex Revision Spinal Surgery
1/576
Complex neurological history
1/576
Coronary Artery Disease
1/576
Coronary Stent Insertion
1/576
Cosmetic Breast Surgery
1/576
Covid PCR
1/576
Drez
1/576
Ear Wax
1/576
Ear Wax Removal
1/576
Echocardiogram
1/576
Eczema (atopic dermatitis)
1/576
Eye Tumours
1/576
Femoroacetabular Impingement
1/576
Follow up to operations on both eyes for cataracts .
1/576
Foot droop
1/576
Frozen Shoulder
1/576
Gallbladder Removal (Cholecystectomy)
1/576
Gallstones
1/576
Gastroscopy
1/576
General Dermatology
1/576
General check up
1/576
Hand & Wrist Surgery
1/576
Headache
1/576
Heart Surgery
1/576
Heart pain
1/576
Hip Impingement
1/576
Hip and Groin Pain
1/576
Hip replacement
1/576
Hypertension (High Blood Pressure)
1/576
I am not sure which category to place my condition. The simple explanation is that I had a calcified cyst growing on a disc which was permanently pushing on a nerve.
1/576
Inflammatory Arthritis
1/576
Inguinal Hernia
1/576
Interventional Cardiology
1/576
Knee Pain
1/576
LVH and HTN
1/576
Labral Tear
1/576
Laparoscopic (Key-Hole) Surgery
1/576
Leg Pain
1/576
Lower Back Pain
1/576
Lung Cancer
1/576
Medical Check-Ups
1/576
Medical Check-ups
1/576
Meningiomas
1/576
Meniscal Repair
1/576
Minimally Invasive Heart Surgery
1/576
Minimally Invasive Hip Surgery
1/576
Multifocal Intraocular Lens
1/576
My visits predate any procedure. I can’t comment on a procedure I have not yet had!,
1/576
My visits predate any procedure. I can’t comment on a procedure I have not yet had!,see above
1/576
N/A
1/576
Nerve Pain
1/576
Nerve issues
1/576
Neuro-rehabilitation
1/576
Neurosurgery
1/576
Oophorectomy
1/576
Overactive Bladder
1/576
Pacemaker procedure
1/576
Patella (Kneecap) Dislocation
1/576
Peripheral Neuropathy
1/576
Pituitary tumour
1/576
Posterior Cruciate Ligament (PCL) Reconstruction
1/576
Posterior fossa Craniotomy
1/576
Prefer not to discuss
1/576
Referral Letter
1/576
Rhinoplasty (Nose Job)
1/576
Sarcoma
1/576
Sciatica
1/576
Septoplasty
1/576
Shoulder & Elbow Surgery
1/576
Shoulder Pain
1/576
Sigmoidoscopy
1/576
Smear Test
1/576
Spinal Injections for Pain
1/576
Spinal decompresson
1/576
Stomach / Abdominal Pain
1/576
Stroke
1/576
Troublesome Cough
1/576
Uvula
1/576
Vocal Cord Disorders
1/576
Women’s Health
1/576
Wrist Fractures
1/576
cardiac pacing
1/576
heart by pass surgery
1/576
insertion of Aorta valve
1/576
nocturia
1/576
possible need to replace a stent.
1/576
shortage of breath
1/576
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
They provided tea and coffee while I had to wait for my taxi. Very friendly and helpful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everyone was extremely kind and patient, I was really grateful for their time and care
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Outstanding. All aspects of attending the hospital were excellent from the medical care to the physio and the catering support. I would highly recommend this hospital.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Heart Attack Angioplasty
I was at the hospital for 24 hours and the treatment was outstanding and the staff generally very caring
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great experience. Amazing and caring staff.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
An excellent and totally efficient experience. I was seen early and all done and dusted at the time my appointment was due to begin
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Thoroughly efficient and professional
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Overall
(1/5)
Friendliness
(1/5)
Wait time
(1/5)
Cleanliness
(1/5)
Patient seen for:
Spinal Pain Minimally Invasive Spinal Surgery
The staff were friendly and welcoming. I did not have too long a wait in reception before the concierge showed me to my room and showed me where everything was and how to use the equipment. The nurse in charge of my care (name escapes me) was very caring and looked after me extremely well. The anaesthetist explained the procedure as did the consultant. I was only a day patient so as soon as I was back in the room and had a tasty sandwich and tea and the staff were satisfied with my obs, I was allowed home. Before I left I was given a number to call if I was worried about my condition, and I was given information about what I might expect to happen during my recovery.
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Overall
(3/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Hip Arthroscopy
Long wait for surgery
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I do not understand the question
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