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Sapphire Eye Care

Sapphire Eye Care

Sapphire Eye Care, 1 Sleepy Hollow, Ampfield Hill, Ampfield, Romsey, United Kingdom, SO51 9AW

Verified profile
Verified profile

Patient Trust Score

4.92

177 patient reviews

4.91
Overall Experience
4.96
Cleanliness
4.97
Friendliness
4.82
Wait time

157 recommendations for:

Cataract Surgery(75)
Cataracts(12)
Multifocal Intraocular Lens(12)
Other(58)

Recent patient review

11 Mar 2024

Excellent experience, well looked after, before during and after my procedure. Thank you.

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About

About Sapphire Eye Care

Sapphire Eye Care is a dedicated Eye Care business solely focussed on improving Eye Health in the South of England. We partner with many Ophthalmic Consultants covering all sub-specialties of eye care including Cataract and Refractive, Retina, Medical Retina, Cornea, Glaucoma and Oculoplastics. We work with multiple hospital providers including Nuffield Health, Spire Healthcare, BMI and Optegra, this allows us to offer our patients lots of options to suit their individual needs. We have a dedicated team of administrators who are on hand to answer any questions you may have, simply call 02382 000200 or e-mail enquiries@sapphire-eyecare.co.uk . We have clinics in Dorset, Surrey and Hampshire. 

Eyesight is precious, so are people.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Cataract Surgery (48%)
  • Cataracts (8%)
  • Multifocal Intraocular Lens (8%)
  • Age-Related Macular Degeneration (AMD) (5%)
  • Eye Problems (4%)
  • Others (28%)

Specialties
  • Ophthalmology
Subspecialties
  • Cataract Surgery
  • Glaucoma
  • Oculoplastic Surgery
  • Cataract Network
  • Refractive Surgery / Surgical Solutions

All conditions and treatments
  • Cataracts
  • Age-Related Macular Degeneration (AMD)
  • Eye Problems
  • Vision Problems
  • Glaucoma
  • Macular Degeneration
  • Blepharitis
  • Dry Eyes
  • Astigmatism
  • Binocular Vision
  • Cataract Surgery
  • Multifocal Intraocular Lens
  • Blepharoplasty (Eye Lid Surgery)
  • Complex Cataract Surgery
  • Epiretinal Membrane
  • Eyelid Surgery (Blepharoplasty)
  • Implantable Contact Lens (ICL)
  • Minor Eyelid Procedures
  • Refractive Cataract Surgery
  • AB-interno Canaloplasty (ABiC)

insurers
  • General Medical
  • Cigna
  • Aviva Health
  • Vitality Health
  • Saga Insurance
  • health-on-line
  • Bupa Fee Assured
  • CS Healthcare
  • Norwich Union
  • Aetna
  • Legal & General
  • Freedom Healthcare
  • April
  • Bupa
  • The PHC
  • Benenden
  • Bupa Platinum
  • AXA PPP Healthcare
  • WPA
  • Allianz Worldwide Care
  • Healix
  • Simply Health
  • Groupama
  • The Exeter

Treatments & fees

£1459 - £1

£1815 - £1

£875 - £1

£550 - £1

£575 - £1

£5032 - £1

£3595 - £1

£2499 - £1

Opening hours

Monday

08:30 - 17:30

Tuesday

08:30 - 17:30

Wednesday

08:30 - 17:30

Thursday

08:30 - 17:30

Friday

08:30 - 17:30

Saturday

09:00 - 12:00

Sunday

Enquire

Reviews

All reviews(177)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Cataract Surgery (75)
Cataracts (12)
Multifocal Intraocular Lens (12)
Age-Related Macular Degeneration (AMD) (8)
Eye Problem (6)

97 %

3 %

1 %

0 %

0 %

*Star rating based on patient reviews

177 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent experience, well looked after, before during and after my procedure. Thank you.

11 Mar 2024verified patient
Patient seen for:
Blepharoplasty (Eye Lid Surgery)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I am very pleased with the outcome of my cataract and vitrectomy surgery. To be able to see distant objects clearly without the aid of glasses is a real revelation. It makes skiing and swimming so much easier.

05 Mar 2024verified patient
Patient seen for:
Cataract Surgery
Floaters (Eye)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I can honestly say it was amazing. Efficient, friendly and I was really put at my ease as I was extremely nervous.

29 Feb 2024verified patient
Patient seen for:
Cataract Surgery

Reply from Sapphire Eye Care

Thank you and are pleased that you experience was comfortable and we were able to make you feel safe and relaxed. We hope you are recovering well!

04 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

the whole experience was good and quick and I was treated very well throughout.

25 Feb 2024verified patient
Patient seen for:
Cataract Surgery

Reply from Sapphire Eye Care

Thank you - we strive to provide our patients with the very best care!

04 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient, relaxed and pain free. Great result

22 Feb 2024verified patient
Patient seen for:
Cataract Surgery
Multifocal Intraocular Lens

Reply from Sapphire Eye Care

Thank you for your feedback - very much appreciated!

04 Mar 2024

3.5

3.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
4.00
Wait time

Disappointed with the outcome of my operations

20 Feb 2024verified patient
Patient seen for:
Cataract Surgery

Reply from Sapphire Eye Care

Thank you for your email. Patient care and satisfaction is incredibly important to us. We are terribly concerned to read your feedback and would welcome the opportunity to discuss your concerns with regards the outcome of your treatment. We would kindly ask you to email your details to enquiries@sapphire-eyecare.co.uk and we will invite you to a complimentary consultation to discuss your disappointment. We look forward to hearing from you and the very warmest wishes.

21 Feb 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Excellent from first touch to last. I felt well cared for and everything was explained in a straight forward manner giving complete confidence. Even though I was very nervous I felt comfortable with the expertise and care given from all staff. All questions, and I had a lot, were very well explained and I didn't find anything was too much trouble. My only negative comment would be that there was a very long wait for the procedure to be carried out on my second eye, this was because it was a full clinic that day.

19 Feb 2024verified patient
Patient seen for:
Cataract Surgery
Multifocal Intraocular Lens

Reply from Sapphire Eye Care

Thank you for your feedback and very kind words. We are delighted you felt cared for and you were happy with your outcome. We are sorry for the delay in going to theatre for your second eye. Refraction always takes place on the first eye prior to surgery and we apologise for inconvenience to you for the delayed wait. Your feedback is important to us in order to make improvements and we are grateful to you. Very warm wishes

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Mr Luff did my cataract operation, which was most successful, at the Spire hospital near Southampton. The service was excellent as were the staff. Mr Sahu has been giving me my Avison injections for WMD, it has been so successful. I wish I knew about Sapphire when my other eye needed treatment. I am sure my sight would be 100% , but unfortunately it was dealt With under the NHS. My sight in that eye has gone. I would thoroughly recomend Sapphire for any eye treatment.

16 Feb 2024verified patient
Patient seen for:
Age-Related Macular Degeneration (AMD)

Reply from Sapphire Eye Care

Thank you for your feedback and we are delighted with the treatment you have received from Professor Luff and Mr Sahu - they will be delighted to read your kind words. Please do get in touch if you need any reassurance from our clinical team. Warm wishes

21 Feb 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

An honest appraisal and professional treatment

16 Feb 2024verified patient
Patient seen for:
Floaters (Eye)
Eye Problem

Reply from Sapphire Eye Care

Thank you - two lovely words which are very much appreciated! We hope all is well and warm regards

21 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional, helpful and empathetic

15 Feb 2024verified patient
Patient seen for:
Cataract Surgery

Reply from Sapphire Eye Care

Thank you - we are delighted to receive such lovely feedback - our thanks to you!

21 Feb 2024
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Specialists

6 SPECIALISTS

Mr Andrew J Luff
Ophthalmology

4.94

Patient trust score

120

patient reviews

2

professional endorsements
Mr Debendra Sahu
Ophthalmology

5.00

Patient trust score

37

patient reviews

0

professional endorsements

4.92

Patient trust score

4

patient reviews

0

professional endorsements
Mr Simon Rogers
Ophthalmology

5.00

Patient trust score

44

patient reviews

0

professional endorsements

5.00

Patient trust score

5

patient reviews

0

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements
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Sapphire Eye Care

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FAQ

What are Sapphire Eye Care's reviews like?

Sapphire Eye Care's overall patient rating is 4.92 out of 5 stars on Doctify.

This is based on 177 reviews

Where is Sapphire Eye Care located?

Sapphire Eye Care is located at Sapphire Eye Care, 1 Sleepy Hollow, Ampfield Hill, Ampfield, Romsey, United Kingdom, SO51 9AW

When is Sapphire Eye Care open?

Sapphire Eye Care is open Monday (08:30 - 17:30), Tuesday (08:30 - 17:30), Wednesday (08:30 - 17:30), Thursday (08:30 - 17:30), Friday (08:30 - 17:30), Saturday (09:00 - 12:00)

What is the phone number for Sapphire Eye Care?

+442382000200

What consultants work at Sapphire Eye Care?

You can find a list of the consultants that work at Sapphire Eye Care here

Does Sapphire Eye Care accept new patients?

Sapphire Eye Care generally accepts new patients.

Get in touch with this practice to enquire as a new patient here