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Primrose Lodge

Primrose Lodge

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

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Reviews

All reviews(184)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alcoholism (140)
Addiction (89)
Trauma (22)
Group Therapy (19)
Alcohol Dependence (17)

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*Star rating based on patient reviews

184 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Life changing

14 Feb 2024verified patient
Patient seen for:
Trauma
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

19 Feb 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Amazing therapists & support staff & brilliantly structured programme. If you really want to live the rest of your life clean & sober this is a top "class" facility to begin your journey.

15 Feb 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

19 Feb 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I cannot thank Primrose Lodge enough for the incredible experiences l have been through. What l mean by that is, after 5 attempts to find the path to sobriety, l found it here. I accept l will never be able to drink alcohol ever again. I accept my past and l long for the future. Yet l will live for today. The education, the message, the staff and the care is second to none. This place has saved my life as far as l am concerned. I wish never to be in that dark dark place that l called, existence, or what little l had left of it. Now l will do as l say to others. The 3 L's. Let go of yesterday. You may look back but don't stare. Live for today. Pray for tomorrow. Look forward to tomorrow but do not plan, just pray for another day. Gary

07 Feb 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

08 Feb 2024

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Only what I said before on at least two choices of food for lunch and dinner etc.plus the need to change the bed linen more often

07 Feb 2024verified patient
Patient seen for:
Alcohol Dependence

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

09 Feb 2024

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall great experience, staff were amazing and so was my assigned therapist.

08 Feb 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for your review, we are so pleased you had a great experience during your stay. We wish you all the best in your journey, please do keep in touch.

10 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My time at Primrose Lodge has been inspirational, I am leaving new man compared to how I was when I arrived 4 weeks ago. The support staff are considerate and caring, and the Therapists are amazing. I truly couldn’t have asked for better treatment, they have given me a solid foundation to build my future recovery on. Thank you

10 Feb 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

11 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brilliant all round

21 Feb 2024verified patient
Patient seen for:
Addiction
Alcohol Dependence
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

25 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It’s hard to describe how grateful I am for primrose lodge. The staff are so friendly, caring and a crucial part of my recovery. The facilities are clean and well kept and I couldn’t ask for any better.

21 Feb 2024verified patient
Patient seen for:
Alcohol Dependence
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

21 Feb 2024

4.25

4.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall, the experience was excellent, from the staff through to the detailed therapy programme and access to fellowship meetings. My only criticism centres on the cleanliness of the lodge and lack of investment in the facilities as a whole.

21 Feb 2024verified patient
Patient seen for:
Gambling Addiction
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to review our service. We will take your comments on board. We wish you all the best in your recovery journey.

22 Feb 2024

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent therapy group and one to one support staff are fantastic food is good overall it's been a very rewarding experience, being armed with the tools to continue my sobriety

23 Feb 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

25 Feb 2024