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Primrose Lodge

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Monday to Sunday 24 hr

Specialties:

Psychiatry

Psychology

View all (+1)

4.63

/5

(497 reviews)

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Monday to Sunday 24 hr

Specialties:

Psychiatry

Psychology

View all (+1)

Book

Reviews

5

If you come in with a simple attitude: willingness, open-mindedness & honesty, you WILL get the most out of this treatment. Practical advice: work thoroughly on your CCP & engage with the om-site meetings.

25 Feb 2026verified patient
Patient seen for:
Addiction
12-Step Addiction Programme
Alcohol Withdrawal

Reply from Primrose Lodge

thank you for your review great rehab advice given looking forward to hearing from you through alumni

26 Feb 2026

4.75

Top notch. The environment so safe and benign, truly alllw a focus on learning from the wisdom of the team and the experiences of peers. Thank you

25 Feb 2026verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for your review its great to hear how caring and wise the therapists and staff were looking forward to hearing from you through alumni

25 Feb 2026

4.5

Cool thank you

25 Feb 2026verified patient

Reply from Primrose Lodge

thank you for your review

25 Feb 2026

4.5

I think the brochure / info on the website should reflect NO Gum - including nicorettes. Bring a hairdryer Only unopened supplements are allowed

24 Feb 2026verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

02 Mar 2026

4.75

Cared and supported

21 Feb 2026verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for your review looking forward to hearing from you through alumni

23 Feb 2026

4.25

Good experience. Staff were amazingly empathetic and kind. I felt safe and heard. Thank you.

21 Feb 2026verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you so much for your kind words! We're thrilled to hear that our staff were able to support you on your recovery journey. Your success is our greatest reward. Please don't hesitate to reach out if you need anything in the future.

22 Feb 2026

5

I have learnt so much about myself,while at Primrose Lodge and been given the tools now I need to use these tools.I appreciate all the help from every member of the staff

20 Feb 2026verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you so much for your kind words! We're thrilled to hear that our staff were able to support you on your recovery journey. Your success is our greatest reward. Please don't hesitate to reach out if you need anything in the future.

21 Feb 2026

4.5

The staff and therapists are excellent, professional and friendly. The DBT approach is well thought through and presented in a practical manner that helps build tools to succeed. The management is also good although a clearer and more streamlined approach to rules would be useful. Rules and boundaries are obviously in place for relevant reasons but a clearer explanation would be useful. Often on arrival people aren't in the best state and a simplified list could be useful. The full rule book was disorganised and some information missing. But most importantly a simple guideline to key rules would be valuable. Residents are very helpful and it's a friendly and supportive environment.

15 Feb 2026verified patient

Reply from Primrose Lodge

Thank you for sharing such detailed and helpful feedback. We are delighted to hear that our therapeutic team and the DBT approach have provided you with practical tools for your journey. We also truly value your suggestions regarding our arrival process and the clarity of our guidelines. We understand that starting a stay can be an overwhelming time, and your idea for a simplified, more organized rule book is an excellent one that we will certainly review with our team

16 Feb 2026

5

Absolutely life changing. Would recommend Primrose to everyone who needs recovery

13 Feb 2026verified patient
Patient seen for:
Addiction

Reply from Primrose Lodge

Thank you for your review it is great to hear that you had a positive experience at Primrose Lodge

14 Feb 2026

4.75

Staff very helpful, always ready to take time out of their day to help. Very good chef the food was amazing both during the week and weekends. All in all very happy with my stay.

11 Feb 2026verified patient
Patient seen for:
Alcoholism
Addiction

Reply from Primrose Lodge

Thank you for your review it is good to hear that you enjoyed your stay at Primrose Lodge an that the staff went out of there way to make you feel comfortable

12 Feb 2026