Primrose Lodge

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Verified profile

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Verified profile

Patient Trust Score

4.57

49 patient reviews

4.57
Overall Experience
4.37
Cleanliness
4.71
Friendliness
4.61
Wait time

72 of 81 total recommendations are for:

Alcoholism(38)
Addiction(29)
Group Therapy(5)
Other(9)

Recent patient review

21 Mar 2023

Supportive staff who understood my illness and made every effort to help me progress into...

OverviewAboutOpening hoursReviewsGalleryFAQ

About

About Primrose Lodge

"This rehab saved my life and gave me a new way of living. I'll be forever grateful for the support I received from the team there". Bradley B

Primrose Lodge is situated in Guildford, in the heart of Surrey, just twenty-eight miles Southwest of London. Our established home is ideal for those who wish to recover away from the busy city life, so they can quieten their mind and focus entirely on their recovery.

What we treat

We appreciate everyone has their own story, which has led them to addiction, and we are committed to helping people recover from a multitude of dependencies that are holding them back from living a good quality of life, such as:

Prescription drug addictions

● Illegal drug addictions

Codependency addictions

● Behavioural addictions

Primrose lodge offers a safe medical detox for addiction to all types of drugs and alcohol.

Part and parcel with the detox, we provide a variety of holistic therapy treatments such as:

● 12-step programme

● Cognitive Behavioural Therapy (CBT)

● Family recovery programme

● Yoga and mediation

● ART and creative workshops

● Group therapy

● One-to-one counselling

Our facilities

We're proud to have received three out of four on our recent CQC rating, with specific emphasis on our relaxed and homely atmosphere. We aim to make you as comfortable as possible with:

● A choice of one of our nineteen spacious rooms complete with en-suite bathrooms.

● An on-site gym for clients to use throughout their residency.

● Experienced in house chefs preparing delicious and nutritious meals.

● Spacious settings ideal for walking.

● Comfortable living areas, perfect for movie and quiz nights.

"I know how tough addiction can be, but after twelve years sober, I know how life-changing recovery can be, which is why we are so passionate about helping as many people as we can to overcome their addiction and get their lives back"

Johnny Beggache

CQC registered Centre M

Areas of expertise

Based on patient reviews

  • Alcoholism
  • Addiction
  • Group Therapy
  • Cognitive Behavioural Therapy (CBT)
  • Rehabilitation Psychiatry
  • Others

Specialties

  • Addiction
  • Rehabilitation Psychiatry
  • Substance Misuse Psychiatry
  • Psychiatry
  • Psychology

All conditions and treatments

  • Alcoholism
  • Addiction
  • Group Therapy
  • Cognitive Behavioural Therapy (CBT)
  • Trauma
  • Family Therapy
  • Anorexia
  • Bulimia
  • Eating Disorders
  • Family and Couples Therapy

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews
Alcoholism (38)
Addiction (29)
Group Therapy (5)
Cognitive Behavioural Therapy (CBT) (3)
Rehabilitation Psychiatry (2)

49 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Supportive staff who understood my illness and made every effort to help me progress into recovery.

21 Mar 2023verified patient
Patient seen for:
Alcoholism
Addiction

Reply from Primrose Lodge

Thank you for taking the time the leave a review, wishing you all the best on your recovery journey

22 Mar 2023

4

4.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
5.00
Wait time

Needs not always met but still has useful sessions

19 Mar 2023verified patient
Patient seen for:
Alcoholism
Addiction

Reply from Primrose Lodge

Thank you for taking the time to leave a review. We are sorry to hear that your experience at Primrose Lodge did not fully meet your expectations. We will gladly investigate this matter further if you would like us to. You can email customerexperience@ukat.co.uk. All the best for your recovery journey

20 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Thoroughly enjoyed my experience here, it has given me another chance to rebuild my life. I cannot thank Primrose Lodge enough.

15 Mar 2023verified patient
Patient seen for:
Alcoholism
Addiction

Reply from Primrose Lodge

Thank you so much for taking the time to leave us a review and we wish you all the best in your recovery journey. Please do stay in touch with us via our aftercare and alumni programme.

16 Mar 2023

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very happy with the care received at Primrose Lodge.

09 Mar 2023verified patient
Patient seen for:
Alcoholism
Group Therapy
Addiction

Reply from Primrose Lodge

Thank you so much for taking the time to leave us a review and we wish you all the best in your recovery journey. Please do stay in touch with us via our aftercare alumni programme.

10 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Being here is what gave me another chance to stop drinking

06 Mar 2023verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to leave and pleased you had a good experience.

09 Mar 2023

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Support staff was awesome! Therapists were great, I feel much better in body and mind than I expected

06 Mar 2023verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you so much for taking the time to leave the review and we wish you all the best in your recovery journey. Please do stay in touch with us via our aftercare alumni programme.

08 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I enjoyed my time at Primrose Lodge , the facility was comfortable and the chef was accommodating of my halal needs. I experienced three different therapists during my stay. All of whom offered different insights into addiction and provided me with plenty of food for thought. I am leaving with a better understanding of addiction and of myself. I am grateful for the kindness and support I received throughout my stay. Thank you.

28 Feb 2023verified patient
Patient seen for:
Addiction
Rehabilitation Psychiatry
Group Therapy

Reply from Primrose Lodge

Thank you for the review, we wish you all the best in your recovery journey, please keep in touch

01 Mar 2023

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience has been excellent, thank you to all staff members, my needs were always met. I am one happy man

26 Feb 2023verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for leaving the review, we are pleased you had a good experience, wishing you all the best in your recovery journey

27 Feb 2023

3.75

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Satisfactory

21 Feb 2023verified patient
Patient seen for:
Addiction
Trauma
Family Therapy

Reply from Primrose Lodge

Thank you for taking the time to leave the review, wishing you all the best in your recovery journey

22 Feb 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Primrose has been a life changing experience for me, I have learnt so much about myself from feeling my feelings to learning about dealing with my emotions. It has also given me the tools and skills to take with me into the big wide world!

14 Feb 2023verified patient
Patient seen for:
Addiction
Alcoholism
Trauma

Reply from Primrose Lodge

Thank you for taking the time to leave a review, wishing you all the best in your recovery journey

15 Feb 2023
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FAQ

What are Primrose Lodge's reviews like?

Primrose Lodge's overall patient rating is 4.57 out of 5 stars on Doctify.

This is based on 49 reviews

When is Primrose Lodge open?

Primrose Lodge is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Primrose Lodge?

+442035539263

Does Primrose Lodge accept new patients?

Primrose Lodge generally accepts new patients.

Get in touch with this practice to enquire as a new patient here