Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF
Monday to Sunday 24 hr
Specialties:
Psychiatry
Psychology
View all (+1)
Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF
Monday to Sunday 24 hr
Specialties:
Psychiatry
Psychology
View all (+1)
"This rehab saved my life and gave me a new way of living. I'll be forever grateful for the support I received from the team there". Bradley B
Primrose Lodge is situated in Guildford, in the heart of Surrey, just twenty-eight miles Southwest of London. Our established home is ideal for those who wish to recover away from the busy city life, so they can quieten their mind and focus entirely on their recovery.
What we treat
We appreciate everyone has their own story, which has led them to addiction, and we are committed to helping people recover from a multitude of dependencies that are holding them back from living a good quality of life, such as:
● Prescription drug addictions
● Illegal drug addictions
● Behavioural addictions
Primrose lodge offers a safe medical detox for addiction to all types of drugs and alcohol.
Part and parcel with the detox, we provide a variety of holistic therapy treatments such as:
● 12-step programme
● Cognitive Behavioural Therapy (CBT)
● Family recovery programme
● Yoga and mediation
● ART and creative workshops
● Group therapy
● One-to-one counselling
Our facilities
We're proud to have received three out of four on our recent CQC rating, with specific emphasis on our relaxed and homely atmosphere. We aim to make you as comfortable as possible with:
● A choice of one of our nineteen spacious rooms complete with en-suite bathrooms.
● An on-site gym for clients to use throughout their residency.
● Experienced in house chefs preparing delicious and nutritious meals.
● Spacious settings ideal for walking.
● Comfortable living areas, perfect for movie and quiz nights.
"I know how tough addiction can be, but after twelve years sober, I know how life-changing recovery can be, which is why we are so passionate about helping as many people as we can to overcome their addiction and get their lives back"
Johnny Beggache
CQC registered Centre M
This practice offers a range of facilities and services.
Click the bar to read patient reviews
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Sunday
00:00 - 23:59
Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF
This summary was created by AI based on recent reviews
Patients consistently describe the staff and therapists at Primrose Lodge as excellent, amazing, helpful, and supportive. Reviews indicate a welcoming and professional environment, fostering significant progress in recovery journeys. Patients often express gratitude for the life-changing experience, highlighting the valuable tools and skills gained for sustained sobriety. The programme at Primrose Lodge effectively addresses alcoholism and addiction medicine.
I enjoyed most of my time at Primrose
Thank you for taking the time to review our service. We wish you all the best in your recovery journey.
Common areas are not maintained well, skirting boards not cleaned, no cleaning under sofas. Bed sheets and pillow are so thin, no mattress protectors. Room cleaning and bedding changed only once a week. Unacceptable for the amount paid for treatment. Shower tray not cleaned. Shower and sink drains not flowing well, drains clogged. Toilet bowls filthy and not cleaned properly. No process in place for replacing teas, coffees, jams, butter spread, condiments etc... started a list of items that had run out or were about to run out ... was shot down at community meeting by staff for this and falsely accussed of controlling other peers. The list was a collective list. There is no process in place, instead each peer is requested to knock on staff door. Sometimes it takes days to replenish the basics. Just appalling. We pay so much for our treatments!
We are sorry to hear that we did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email clientexperience@ukat.co.uk
Overall a great experience due to other clients and staff. Facilities, cleanliness and nutrition needs improvement. Step programme, therapy workshops and sessions and 1-1 Therapy was extremely beneficial.
Thank you for taking the time to give us a review. If you would like to discuss the issues raised further please email clientexperience@ukat.co.uk We are so pleased you had a great experience. We wish you all the best in your journey, please do keep in touch.
It was good
Thank you for taking the time to give us a review. We are so pleased you had a positive experience and wish you all the best in your journey, please do keep in touch.
On the whole a enlightening experience. Food inconsistent fruit bowl needs refreshing more often
Thank you for your review it is amazing to hear the experience was enlightening and helpful at Primrose Lodge your feedback has been taken on board
Food portions were inconsistent . Maybe portion meals in the kitchen so everyone gets enough food?
Thank you for your review your feedback has been taken on board
Professional and friendly staffs, clean rooms, great food. Excellent service from amazing teams.
Thank you for your review it is good to hear you had a positive all round experience at Primrose Lodge
Fantastic experience, the staff were amazing and I have learnt so much
Thank you so much for your kind words! We're thrilled to hear that our staff were able to support you on your recovery journey. Your success is our greatest reward. Please don't hesitate to reach out if you need anything in the future.
Very good staff and good food
Thank you so much for your kind words! We're thrilled to hear that our staff were able to support you on your recovery journey. Your success is our greatest reward. Please don't hesitate to reach out if you need anything in the future.
Very good highly recommend
Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.
Wifi
Insurance




What are Primrose Lodge's reviews like?
Primrose Lodge's overall patient rating is 4.62 out of 5 stars on Doctify.
This is based on 519 reviews.
When is Primrose Lodge open?
Primrose Lodge is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)
Does Primrose Lodge accept new patients?
Primrose Lodge generally accepts new patients.
Get in touch with this practice to enquire as a new patient