Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF
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*Star rating based on patient reviews
188 reviews
5
My experience of primroselodge has been very good. All the support staff have been very professional and helpful. Accomadation was good. And the daily programme was well organised.
Thank you for leaving a review, we are pleased you had a good experience. Wishing you all the best in your recovery journey
5
I got so much out of my stay in treatment at Primrose A big thank you to my Therapist , and all the support team I'm ready to face life on the outside, Thank you Primrose
Response from Sanctuary Lodge Thank you for your review we are so pleased you had sucha good experience, wishing you all the best in your recoery journey, please stay in touch.
5
Excellent service
Thank you for leaving the review and glad you had a good experience
5
Excellent
Thank you for taking the time to give us a review we are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch
5
Although the facility needs refurbishment and some of the website info is misleading it was a very positive experience overall. All of the staff were very caring and professional
We are sorry to hear that the facilities at Primrose Lodge did not meet your expectations. We will gladly investigate this matter further if you would like us to. You can email customerexperience@ukat.co.uk.
5
I thought The staff and therapists were excellent. Very friendly and experienced. Food was good. Rooms could do with a proper clean.
Thank you for taking the time to review our service. We wish you all the best in your recovery journey.
3
It has been fine this time and more tools to go home with as last time it was covid and no help at all.
Thank you for your review. We are sorry to hear that Primrose Lodge did not fully meet your expectations, we will gladly look into this matter further. Please email customerexperience@ukat.co.uk
3.25
Rather abrupt and sometimes rude support staff .The therapists are excellent
Thank you for your review. We are sorry to hear that Primrose Lodge did not fully meet your expectations, we will gladly look into this matter further. Please email customerexperience@ukat.co.uk
5
I had a great experience at primrose Lodge. I learnt a lot about myself and my recovery.
Thank you for taking the time to leave the review, wishing you all the best in your recovery journey
5
Great rehab, greatly recommend, staff are very helpful, accommodation is excellent. I highly recommend if anyone needs to detox this is the place to come.
Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey. Please do keep in touch