For providers
Provider Login
Primrose Lodge

Primrose Lodge

Perry Hill, Worplesdon, Guildford, United Kingdom, GU3 3RF

Verified profile

Verified profile

AboutOpening hoursReviewsGalleryFAQ

Reviews

All reviews(188)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alcoholism (142)
Addiction (91)
Trauma (22)
Group Therapy (20)
Alcohol Dependence (17)

0 %

0 %

0 %

0 %

0 %

*Star rating based on patient reviews

188 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Comfortable accommodation Friendly and responsible staff Well scheduled group therapies and one to one sessions Sufficient studying and therapy reading materials

07 Apr 2024verified patient
Patient seen for:
Alcohol Withdrawal
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for your review and feedback. We're really please to hear of your positive experience. Please do stay in touch. Wishing you all the best for the future.

08 Apr 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I arrived sceptical of group therapy sessions and the 12 step process. As my stay here progressed I found the group therapy sessions extremely helpful, in knowing that others are going through or have gone through what I was going through. The group sessions also improved my confidence. I am now confident in the 12 step process. Particularly the spirituality aspect. Having said that my one to one's with Barbora were essential to my recovery journey.

11 Apr 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you so much for taking the time to leave a review. We are so pleased you had such a positive experience during your stay. We wish you all the best in your recovery journey, please do keep in touch.

15 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent programme And over the moon with how I feel. Couldn't be more grateful for my new future ahead

14 Apr 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to leave us a review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.

17 Apr 2024

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I cannot fault the staff and there was a real friendly cohesion among the patients. It was hard work but done with humour and hope for a better future for everyone imvolved

21 Apr 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for your review and kind words. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

23 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff at Primrose Lodge have been friendly, fair, professional and compassionate throughout my stay. My accommodation was comfortable, food was good, therapy excellent.

22 Apr 2024verified patient
Patient seen for:
Group Therapy
Mindfulness Focused Techniques
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a positive experience and wish you all the best in your journey, please do keep in touch.

24 Apr 2024

4

4.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Primrose lodge is an excellent place to start any journey into recovery. The therapists and staff are brilliant and take the time to help you with any issues or concerns. The work that we do is relevant, helpful and points you in a much better direction than active addiction

22 Apr 2024verified patient
Patient seen for:
12-Step Addiction Programme
Addiction

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

23 Apr 2024

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall experience I feel has the potential to be life changing, albeit I now have to put into practice the tools and techniques learned.

23 Apr 2024verified patient
Patient seen for:
Behavioural Addictions
Addiction

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We are glad you had such a positive experience during your stay. We wish you all the best in your journey, please do keep in touch.

30 Apr 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly, experienced staff, and great rapport between all clients staying here

11 Apr 2024verified patient
Patient seen for:
Alcoholism

Reply from Primrose Lodge

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

14 Apr 2024