Pixie and Sera
5 Devonshire Pl, London, United Kingdom, W1G 6HL
Specialties:
General Practice (GP)
3 specialists
1 healthcare follower
5 Devonshire Pl, London, United Kingdom, W1G 6HL
Specialties:
General Practice (GP)
3 specialists
1 healthcare follower
Reviews
5
Dr Sera was extremely knowledgeable, engaging, and thorough. We were very impressed with our health assessments. She was able to sort out all of our complex needs, and her staff kept us informed every step of the way. We are so grateful to the hard work and dedication of this team.
Thank you for your review of Dr Sera and that you feel happy with the care provided.
29 Jul 20245
By far the best experience I've had with any doctor's office in my life.
thank you for your review of the practice and that you have had a good experience with our doctors.
29 Jul 20244.5
All staff I met were very friendly, polite and professional. However I was surprised to be told the results of my MRI by email, that I had arthritis and bulging discs in my back. I would have expected a phone call at least, preferably another appointment to discuss the findings and so I could see the images of my back. When I asked if I could see the images or possibly have an appointment I was told to contact the MRI department myself to request the results on a disc. Another issue was that I had to email twice and it took two weeks for a prescription to be sent to me. When my blood results showed I had high cholesterol, I was referred to a leaflet, instead of having a discussion. This lack of personal service in the aftercare surprised me.
Thank you very much for your feedback to the practice. It is good to hear that you had a good experience with the team overall. Apologies that you have not had as much of a good experience with the follow-up to your results and reports. We aim to offer a much better service than this. Please do feel free to email me directly on matt@pixieandsera.com where I can investigate this further for you.
29 Jul 20245
Pixie and Sera stand out for their enthusiasm for preventative medicine. It’s a personal approach to patients, in whom they are deeply interested. So you’re in good hands; experts in primary health care, experts in people.
Thank you for your feedback. We understand that all of our patients are different and will treat each patient as an individual.
29 Jul 20245
Dr. Sera is the most attentive, thorough Dr. I've ever had. I appreciate her care endlessly, and her staff are top notch.
Thank you for your review of Dr Sera and that you feel happy with the care provided.
29 Jul 20245
Professional, courteous, and punctual. Always having exceptional experience with them as my GP.
Thank you for your review. We are pleased to hear that we have offered you a good service.
29 Jul 20244.25
Very positive experience. I was impressed by Dr Sera’s wholistic approach and both the depth and breadth of her approach,
Thank you for your feedback on Dr Sera. Good to hear that you had a great overall experience.
29 Jul 20245
Sera was caring, professional friendly and so easy to talk to. I feel totally safe in her hands.
thank you for your feedback on Dr Sera. We are happy to hear that you felt your were in safe hands.
29 Jul 20245
Very professional, friendly and knowledgeable about my health issues!
Thank you for your comments. We are glad to hear that you have had a good experience at the practice.
29 Jul 20245
I could not be more pleased with Dr. Pixie and my experience with her. She is incredibly professional, knowledgeable and thoughtful and I sincerely appreciate her care, recommendations and advice.
Thank you very much for your review of Dr Pixie. We are happy to hear that you have had a great experience.
29 Jul 2024