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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

4.92

/5

(363 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

Book

Reviews

4.75

It was my second time at the clinic and it did not disappoint with its hospitality and helpfulness. The waiting area was very spacious, with refreshments and magazines to keep ourselves hydrated and busy; the toilets were spotless; the staff made everything go swimmingly every step of the way. The GP who consulted me was competent, professional, efficient and open to all the questions I wanted to ask. The only negative remark I have to make is about punctuality – my appointment took place 10-20 minutes later than scheduled.

07 May 2024verified patient
Patient seen for:
Health Assessments

Reply from Pixie and Sera

Thank you very much for your feedback. We are glad to hear you had an overall positive experience. We do apologise for any delay to your appointment, this is something we do try to work on continuously.

29 Jul 2024

5

very efficient reception and professional check up and feedback . friendly staff in all departments .

07 May 2024verified patient
Patient seen for:
Chest Pain

Reply from Pixie and Sera

Thank you for your feedback of the practice. We strive to make our patients feel at ease and welcomed during their visit to the practice.

29 Jul 2024

5

Totally recommend. I can always get a timely appointment. I feel listened to, and Pixie always provides a holistic and thoughtful approach to any problem.

02 May 2024verified patient

Reply from Pixie and Sera

Thank you for your review. We will always try and accommodate our patients as much as we can and I am glad to hear that you have always had a good experience.

29 Jul 2024

5

I came to see Dr Sera in March for my yearly medical. She is absolutely fantastic! She makes you feel at ease and is extremely professional. I have been coming to see her for the last 3 years and will continue to do so.

30 Apr 2024verified patient
Patient seen for:
Medical Check-Ups

Reply from Pixie and Sera

Thank you for your feedback. We are glad to hear that you have been with us for many years and have been able to provide a good service for you.

29 Jul 2024

5

Dr Shoukru is the best doctor I’ve ever had. She would literally do anything for you. She’s wonderful and truly cares about her patients

23 Apr 2024verified patient
Patient seen for:
Allergies
Rash

Reply from Pixie and Sera

Thank you for your review. We are glad that you received a great service at the practice and felt cared for.

29 Jul 2024

5

Always a pleasure!

22 Apr 2024verified patient
Patient seen for:
Health Check (Screening)

Reply from Pixie and Sera

Thank you for your positive feedback.

29 Jul 2024

5

It is great to see Doctor and have her experience and I am much better with her Advice.

19 Apr 2024verified patient
Patient seen for:
Health Assessments

Reply from Pixie and Sera

Thank you very much for your review. We are glad that you received the advice you were looking for.

29 Jul 2024

5

My experience with Dr Sera was extremely positive. Very friendly and reassuring. Gentle with blood tests and physical exams. Referrals to specialists made quickly and all test results back fast.

19 Apr 2024verified patient

Reply from Pixie and Sera

Thank you for your great review. We always strive to offer a quick and efficient service for our patients.

29 Jul 2024

4.75

Sera is almost always available and if not ensures someone else can help. This is extremely important.

19 Apr 2024verified patient

Reply from Pixie and Sera

Thank you for your feedback. The practice will always facilitate appointments where possible and we are glad to hear that we have always been able to accommodate.

29 Jul 2024

5

Empathetic, professional and friendly

19 Apr 2024verified patient
Patient seen for:
Men's Health