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Livaware

Livaware

128 City Road, London, United Kingdom, EC1V 2NX

Verified profile

Verified profile

Patient Trust Score

4.96

17 patient reviews
4.94
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.88
Wait time

33 recommendations for:

Blood Testing and Results Interpretation(8)
Wound Management(7)
Catheter Care(5)
Other(13)

Recent patient review

10 Apr 2024

I have never needed at home cate/treatment before but Hemmen who looked after me was simply...

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About

About Livaware

The team of experienced professionals at Livaware is dedicated to providing holistic care to their patients while building personalised healthcare packages. They pride themselves on their ability to deliver individualised care, focusing on the person and their needs, while always maintaining dignity and respect. Products and services at Livaware are designed to promote faster recovery from illness, increase patient choice, and maximise independent living.

Livaware puts its patients first and does everything possible to preserve dignity and humanity throughout treatment. Attention and concern are two things that they strongly believe in when it comes to reverence for each human life. The team approaches every patient with humility before expressing compassion and courage towards them; being an authentic presence is extremely important to the clinicians at Livaware.

Additionally, creating a bespoke personal healthcare ecosystem around the patient (and their loved ones) rather than making them fit into a system is one of the main priorities at Livaware. The nurse-led healthcare concierge service offers unmatched care for individuals.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Blood Testing and Results Interpretation (24%)
  • Wound Management (21%)
  • Catheter Care (15%)
  • Hospital@Home (9%)
  • Peri-Operative Care (6%)
  • Others (24%)

Specialties
  • Holistic Therapy
  • Nursing
Subspecialties
  • Functional Medicine
  • Integrative Medicine
  • Lifestyle Medicine
  • Pain Management

All conditions and treatments
  • Pre-surgical optimisation
  • Palliative Care
  • Hospital@Home
  • Alternative Pain Management
  • Counselling
  • Genetic Testing
  • Health Check (Screening)
  • Medical Cannabis
  • PRP Treatment
  • Intravenous Antibiotics
  • IV Vitamins & Injections
  • Catheter Care

insurers
  • Bupa
  • WPA
  • Cigna
  • Aetna
  • Vitality Health
  • AXA PPP Healthcare

Opening hours

Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Saturday

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Sunday

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Reviews

All reviews(17)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Blood Testing and Results Interpretation (8)
Wound Management (7)
Catheter Care (5)
Hospital@Home (3)
Peri-Operative Care (2)

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*Star rating based on patient reviews

17 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have never needed at home cate/treatment before but Hemmen who looked after me was simply exemplary in his care, punctuality and provision of treatment. Being a memebr of the medical profession someone has to be excellent to impress me

10 Apr 2024verified patient
Patient seen for:
Catheter Care
Blood Testing and Results Interpretation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When the NHS couldn’t disconnect my wife’s chemotherapy from her PICC line due to weekend staffing issues, Livaware stepped in, offering the prompt and skilled care we desperately needed. Their involvement didn’t stop there; they also took over my wife’s nephrostomy care, which had been a point of frustration with the previous nursing service. Livaware’s team displayed a remarkable blend of professionalism, empathy, and expertise. Their attention to detail and patient-centered approach significantly improved my wife’s comfort and confidence in her care. Unlike our experiences with overwhelmed district nursing services, Livaware made us feel prioritized and heard. In every interaction, Livaware exceeded our expectations, providing not just medical services but genuine support and understanding. Their dedication to going above and beyond in home healthcare has been a game-changer for us. I wholeheartedly recommend Livaware to anyone looking for high-quality, compassionate, and responsive care at home. They’ve been a beacon of support for my family during a challenging time.

06 Apr 2024verified patient
Patient seen for:
Hospital@Home
Catheter Care
Wound Management

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Livaware are an exceptional company whose experience in clinical care coupled with their friendly personalities and professional approach are a company I am happy to recommend to any person or organisation.

14 Jan 2024verified patient
Patient seen for:
Blood Testing and Results Interpretation
Life Coaching
Health Assessments

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

An incredible professional/skilled and compassionate team… Cannot rate highly enough for each and everyone..

11 Jan 2024verified patient
Patient seen for:
Functional Medicine

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Extraordinary, care, compassion and competence

05 Oct 2023verified patient
Patient seen for:
Catheter Care
Palliative Care
Blood Testing and Results Interpretation

Reply from Livaware

Thank you for taking the time to review Livaware and our service. We are very grateful for your time.

11 Oct 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent - really appreciate the support and guidance

29 Sep 2023verified patient
Patient seen for:
Post-Operative Rehabilitation

Reply from Livaware

Thank you very much for taking the time to leave us a review. We are very grateful for your kind comments.

02 Oct 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Outstanding in every respect. Hemmen could not have been more accommodating and supportive.

22 Aug 2023verified patient
Patient seen for:
Peri-Operative Care

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional, responsive and caring organisation

16 Jul 2023verified patient
Patient seen for:
Catheter Care
Peri-Operative Care
Hospital@Home

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Livaware was essential to my recovery, particularly during the early weeks. The ability to have a skilled nurse visit my own home, when I was immobile, was invaluable, and the nurses who attended had a deep knowledge of my wound and what was required (dressings, equipment, plan and lifestyle) to get me back in shape as quickly as possible.

17 Jun 2023verified patient
Patient seen for:
Wound Management
Home Visits

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

After multiple surgery's over the last 12 months and poor aftercare contributing to further sickness, I contacted Livaware. I needed daily wound dressings and monitoring. Looking back this was one of the best decisions I have ever made. I have no doubt the advice from Hemmen and Aisling helped to save my life and most definitely avoiding another life changing surgery. Livaware are not just a remote nursing service; they take a personalised approach, understand your requirements, liaise with medics, research care options, do blood tests and swabs (at home) and offer advice. The organisation is well connected and can draw on a lot of knowledge as well as access resources that patients would find difficult. They became the most important cog in my care and my only regret is not having brought them in earlier. This is nursing as it should be - focusing on the patient as a human being and not a number. If nursing was like this everywhere then people would recover a lot faster. Livaware have raised the bar and it is for others to learn from what they do. Thank You!

15 Apr 2023verified patient
Patient seen for:
Wound Management
Diet Advice
Blood Testing and Results Interpretation
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FAQ

What are Livaware's reviews like?

Livaware's overall patient rating is 4.96 out of 5 stars on Doctify.

This is based on 17 reviews

What is the phone number for Livaware?

+442080642460

Does Livaware accept new patients?

Livaware generally accepts new patients.

Get in touch with this practice to enquire as a new patient