Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
Specialties:
Haematology
Cardiology
View all (+9)
72 specialists
1 healthcare follower
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
Specialties:
Haematology
Cardiology
View all (+9)
72 specialists
1 healthcare follower
Areas of expertise
The Sainsbury Wing is a dedicated private facility within Hammersmith Hospital.
The hospital specialises in cardiology, cardiothoracic surgery, gynaecology, haematology, kidney and liver conditions and general clinical services. It is renowned for world-class consultants, one of the most advanced cardiac units in the UK, and clinical research which ensures patients receive the highest standards of care.
Hammersmith Hospital has a reputation as one of the best in the world for a variety of acute conditions. It has a long history of clinical excellence. Services are continually developed to represent the most innovative practices in treating kidney conditions and cancer patient care. It is also one of the foremost cancer centres in the country, with one of the highest trial recruitment rates over the whole range of treatments.
The Sainsbury Wing offers private en suite rooms for inpatient and day care, centrally monitored private cardiac beds, as well as outpatient facilities and a dedicated haematology chemotherapy suite.
The Wolfson Fertility Centre at Hammersmith Hospital looks after patients with straightforward and complex fertility challenges, providing transparent, evidence-based care to patients. As part of a large hospital trust, they use the latest techniques in HFEA-accredited laboratories and offer genetic screening services.
Imperial College Healthcare Private Care forms part of Imperial College Healthcare NHS Trust, one of the largest teaching hospital groups in the UK. Internationally renowned consultants provide private care within some of London's most trusted NHS hospitals, and all funds generated by the Trust's private care services are reinvested back into the wider organisation, supporting the development of both NHS and private care.
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Monday
10:00 - 22:00
Tuesday
10:00 - 22:00
Wednesday
10:00 - 22:00
Thursday
10:00 - 22:00
Friday
10:00 - 22:00
Saturday
10:00 - 22:00
Sunday
10:00 - 22:00
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
This summary was created by AI based on recent reviews
Patients consistently describe staff and clinicians at Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital as friendly and kind. Many reviews highlight excellent, professional care for various procedures, including fertility treatments and cardiac operations, praising comprehensive support and clear explanations. Some patients mention long waiting times for appointments or procedures, difficulties with hospital navigation, and concerns with facilities like noise or perceived datedness. The Sainsbury Wing or Wolfson Fertility Centre is noted for its specialisations in cardiac procedures such as arrhythmia and heart valve treatments, alongside gynaecological oncology.
Friendly staff, clean and quiet waiting room. We felt well looked after
Everyone was friendly and welcoming. I wasn't really hungry so can't talk about the food really. My one negative comment, is about the water pressure in both sets of taps and in the shower. It was really poor.
Thank you for taking the time to share your feedback regarding your stay at Hammersmith Hospital. We are pleased to hear that you found our team to be friendly and welcoming, as providing a supportive and caring environment for our patients is very important to us. We are sorry to learn about the issue you experienced with the water pressure in both the taps and the shower. We appreciate you bringing this to our attention, and we will ensure your comments are shared with the appropriate facilities team so this can be reviewed and addressed. Thank you once again for your feedback. It helps us to continually improve the experience we provide to our patients. Kind regards, the Private Referral Team at Imperial College Healthcare Private Care
Second visit within 6months only comment would be catering service not as good as first visit with particular regard to looking after my wife. Food quality was excellent.
I came for a biopsy . The nursing team all was superb including nurse Glenn and Dr Hill. Everyone was professional
It was an early appointment and no one was around to let us in. We tried all floor buzzers but no reply. The appointment letter did not say which floor to attend. We were let in by a member of staff who was arriving for work. Having arrived at 7am nothing really happened until about 8.30. I wonder why it was necessary to arrive at 7. Otherwise staff were kind and helpful.
Disappointed with my recent treatments- not because of the poor outcome but because I've lost faith in the expertise of the staff. Poor communication about results during scan appointments.
Thank you for taking the time to share your feedback, and we are truly sorry to hear about your recent experience. While we understand that outcomes can sometimes be difficult, it is particularly concerning to hear that you have lost confidence in our team and felt let down by the communication around your scan results. This is not the standard of care or clarity we aim to provide. Your comments will be shared directly with the relevant clinical and management teams so that we can address the issues you have raised, especially around communication during appointments. We would very much appreciate the opportunity to look into your experience in more detail and ensure your concerns are properly reviewed. If you feel comfortable, please contact our Patient Advice and Liaison Service (PALS) at imperial.pals@nhs.net or on 020 3313 0088 so we can follow this up with you personally. Thank you again for bringing this to our attention, and we sincerely apologise for the disappointment caused.
72 SPECIALISTS

4.99
Patient trust score
140
patient reviews
14
skill endorsements

4.94
Patient trust score
116
patient reviews
3
skill endorsements

4.99
Patient trust score
116
patient reviews
12
skill endorsements

4.98
Patient trust score
90
patient reviews
8
skill endorsements

4.98
Patient trust score
52
patient reviews
12
skill endorsements

5.00
Patient trust score
50
patient reviews
13
skill endorsements

4.99
Patient trust score
46
patient reviews
2
skill endorsements

4.93
Patient trust score
41
patient reviews
15
skill endorsements

4.97
Patient trust score
38
patient reviews
3
skill endorsements

5.00
Patient trust score
34
patient reviews
3
skill endorsements

5.00
Patient trust score
33
patient reviews
6
skill endorsements

4.90
Patient trust score
27
patient reviews
0
skill endorsements







What are Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital's reviews like?
Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital's overall patient rating is 4.65 out of 5 stars on Doctify.
This is based on 536 reviews.
Where is Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital located?
Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital is located at Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
When is Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital open?
Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital is open Monday (10:00 - 22:00), Tuesday (10:00 - 22:00), Wednesday (10:00 - 22:00), Thursday (10:00 - 22:00), Friday (10:00 - 22:00), Saturday (10:00 - 22:00), Sunday (10:00 - 22:00)
What consultants work at Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital?
You can find a list of the consultants that work at Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital here.
Does Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital accept new patients?
Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital generally accepts new patients.
Get in touch with this practice to enquire as a new patient
Socials
@imperialprivatecare