Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
Specialties:
Haematology
Cardiology
View all (+9)
73 specialists
1 healthcare follower
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
Specialties:
Haematology
Cardiology
View all (+9)
73 specialists
1 healthcare follower
5
Dr Iqbal Malik was very sympathetic and gave answers to all my questions in a kind and understandable manner.
5
The doctor and staff were very helpful and efficient. Thank you
4.5
Really slick, and I was out nice and speedily
5
Just amazing and always so supportive thank you for everything I can't recommend enough
5
5
The doctor I saw was fantastic. Reassuring and professional.
5
A very good experience. All staff were friendly and kind.
4
Overall I was impressed but a couple of aspects need attention. Communications-plaster/dressing in groin area-Catheter could be used to relieve full bladder.
5
It really was all excellent - thank you very much
4.25
The nursing staff on day ward were kind and friendly - underlying feeling was that perhaps staff needed bit more guidance/training - small things cannula done badly with pain and even having said it was hurting I was told it was ok but they had to re-do in theatre as was not ok. Left in soiled ‘diaper’ post op for over 2 hours. Asked at time was told 15 mins to wait after an hour asked again - again told 15 mins - at 2 hours I asked if I could go and do myself and nurse had obviously completely forgotten. She was very apologetic and had genuinely forgotten spent so long engrossed on hercomputer that I sort of felt basic care was a bit forgotten. This is not a complaint just comments to help it get better.
Thank you for your feedback. We really appreciate you taking the time to share your positive experiences at the Sainsbury Wing at Hammersmith Hospital. However, we are very sorry to hear that there were parts of your experience which could be improved. If you would like to contact us via imperial.private.healthcare@nhs.net a member of the management team will be in touch to discuss your concerns. Best wishes, the Private Care team at Imperial College Healthcare.
17 Feb 2026