15 results found for STOOL TESTING Clinics in BANK, CITY OF LONDON

Overall good experience

The experience was excellent

Brilliant hospital. Every department has gone above and beyond my expectations. Professional, friendly but above all kind Thank you!

It has been seamless from start to finish. I've been treated well, never really had to wait and everyone I've been treated by have been incredibly friendly

Had to wait a while for discharge but otherwise positive.

Found the pre-session questionnaire was great for giving an overview of my health and it was all very user friendly.

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

Waiting times have increased over recent years

Clean, friendly and well organised hospital. All staff encountered have been lovely.

My first experience with a private hospital and it was perfect. All the team members I spoke to, from nurses to reception to physios and theatre staff were kind, knowledgeable and seemed to really care about my wellbeing. The team on my case on the day of my surgery were amazing too in every way and I'm incredibly grateful I had such a positive experience.