76 results found for SPINAL DISORDERS Clinics in SURREY, SOUTH EAST

Easy to find and helpful staff

A nice experience. Positive. Reassuring.

I attended the Wonersh clinic with chronic pain and stiffness in my right hip. The treatment that Waqaar gave was extremely helpful and I appreciated the care and attention he gave. My symptoms have since eased considerably and I'd have no hesitation in approaching Bevan Wilson again should I experience further difficulties.

My experience at Parkside was extremely positive. Due to issues with blood cancer, I required additional care both pre and post operation. The staff were up to speed with all my requirements, and took great care to ensure that the treatment I received was strictly in accordance with Mr Sturridge's instructions. The staff were curteous, friendly and efficient. The care I received and the food served were both excellent.

Just Excellent every time.

Appointments were excellent, short waiting time and efficient on the day. However, on the day of the operation we were asked to arrive by 12 midday and was not operated till gone 4pm which was a long nervous wait of 4 hours. Scheduling of patients with the consultant should be more efficient to ensure less waiting time. I was scheduled to be first on the list but ended up being last!

Very clean prompt and overall a pleasant experience

Great experience everyone was super friendly and helpful

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.