57 results found for MALLET FINGER Clinics in WESTMINSTER, CENTRAL LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks

They were fine front desk could be a bit nicer but was clean and spacious

Slick venue and helpful friendly staff.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

My experience at the Cleveland Clinic was exemplary. There was nothing not to like. Every member of the team that I encountered; from porters , receptionists, booking in clerks, auxilliaries, nurses, doctors and surgeons were completely focused on my well being. The evironment and facilities were welcoming, clean and everything I could possibly require was available. Nothing was too much trouble 24/7. During my treatment at the clinic I managed to lose a pendant and my wedding ring on different occasions! Unbelievably both were found, only because the staff cared to listen and then went out of their way to search and find them. Amazing and truly exceeded all expectations.

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

Very professional service. Radiologist delightful and very good