162 results found for HIGH CHOLESTEROL Clinics in LEICESTER SQUARE, WEST END

Good location in London.

Nice place, very clean with friendly staff who look after you.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

I had been worried for some time and finally messaged One Heart on a Sunday evening. The next day I had a lunchtime face to face with Dr Guttmann., Seventy two hours later I had three tests (CT Coronary Angiogram, Echocardiogram, and ECG). The following Monday I had another face to face with Dr Guttmann. Everything was explained to me very clearly (why the tests were suggested, what they would involve, and then what they meant). A huge worry lifted in eight days. I received more than peace of mind. I was given thoughtful explanations and advice in everyday language, and suggestions for my future health. The staff were reassuring, clearly knowledgable, and answered all my questions. I was apprehensive before the CT, but the staff put me completely at ease. The echo and ECG were explained considerately and in detail by the physiologist. I would confidently recommend One Heart to anyone who is worried about symptoms they are experiencing.

Excellent Hospital. Wonderful nurses. Very fortunate to have the opportunity to have my procedure carried out there

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Dr Clapp was excellent. Was able to provide reassurance and explain everything to me

Clear communication and great service.