432 results found for EYE PROBLEMS Clinics in SOUTH EAST, ENGLAND

I arrived a little early and was seen early. Everything worked seamlessly

Good location in London.

Wonderful. I’ve been a few times to see various different doctors here. Highly recommend.

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

Cannot fault the Practice. I didnt sit and wait but was whisked straight into my appointment

Nice and clean, friendly staff, wait times unfortunately too long

Well organised with friendly service.

Excellent in every respect. Only visited for a short outpatient appointment.

Overall a good experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.