432 results found for EYE PROBLEMS Clinics in SOUTH EAST, ENGLAND

My consultation was excellent from start to finish. Everyone I saw was professional but also made me feel at ease and were friendly. And the questions I asked about the surgery I am going to have was answered thoroughly. I was happy with the reassurance I was given about my surgery.

Good location in London.

Wonderful. I’ve been a few times to see various different doctors here. Highly recommend.

Very positive

The receptionist was very friendly and helpful and pointed me in the right direction to where I was going. After being seated I was offered a coffee which was really nice

Nice and clean, friendly staff, wait times unfortunately too long

Well organised with friendly service.

Excellent in every respect. Only visited for a short outpatient appointment.

Overall a good experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.