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Epiretinal Membrane Euston
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Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
Verified profile
19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews
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42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Yes very happy with the procedure and the team and the hospital
4.74
184
patient reviews
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164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
From reception to room, the level of service was truly 5 star Everyone from reception through porters and nurses were very friendly and consider of the patients needs
4.81
1147
patient reviews
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18-22 Queen Anne Street, London, United Kingdom, W1G 9HU
I am very happy with all the attention and care that I have received.
4.82
109
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Always a great experience with GOSH. Kind and friendly staff. Was seen very quickly an everyone was very attentive
4.87
52
patient reviews
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Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews
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REAL CLINIC, 25 Patcham Terrace, London, United Kingdom, SW8 4EX
Very friendly and informative
4.94
65
patient reviews
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153-173 Marylebone Road, London, United Kingdom, NW1 5QH
Overall average. Welcome, explaining why and why, , all need improvement
4.58
80
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, -
excellent all round
4.73
57
patient reviews