36 results found for DEPERSONALISATION Clinics in OXFORD CIRCUS, WEST END

An incredibly supportive environment, staffed by highly competent and caring individuals.

The clinic was friendly and clean, and offered an efficient service.

Overall speaking, it’s a good place to visit when you seek private healthcare.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Pleasant, relaxing environment. Friendly and welcoming reception staff. Seen very promptly. Lovely consultant, appointment was not rushed. Consultant listened carefully to the answers to his questions to both myself and my wife - engaging us both thoroughly throughout the consultation, making what could have been a rather stressful experience as comfortable as possible. Appraised our views and evidence, recording on laptop as we conversed. Cannot recommend highly enough.

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Clear communication and great service.

Nurses are super kind!