78 results found for CARDIAC CT Clinics in MARBLE ARCH, CENTRAL LONDON

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

Excellent Hospital. Wonderful nurses. Very fortunate to have the opportunity to have my procedure carried out there

Well looked after by attentive staff

I had been worried for some time and finally messaged One Heart on a Sunday evening. The next day I had a lunchtime face to face with Dr Guttmann., Seventy two hours later I had three tests (CT Coronary Angiogram, Echocardiogram, and ECG). The following Monday I had another face to face with Dr Guttmann. Everything was explained to me very clearly (why the tests were suggested, what they would involve, and then what they meant). A huge worry lifted in eight days. I received more than peace of mind. I was given thoughtful explanations and advice in everyday language, and suggestions for my future health. The staff were reassuring, clearly knowledgable, and answered all my questions. I was apprehensive before the CT, but the staff put me completely at ease. The echo and ECG were explained considerately and in detail by the physiologist. I would confidently recommend One Heart to anyone who is worried about symptoms they are experiencing.

Test test test

Extremely professional, clean, everyone is very kind and made me feel at ease.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

very well run place with excellent staff