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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Dr. Hani Eltair

Orthopaedic Surgeon

Doctor Hani, he made a surgery to my wife and we both managed to talk to the insurance company to accelerate the approval process as it was delayed for almost 5 days, all issues started before the first visit after the surgery. I found myself going to be late for 15 minutes, out of respect I texted him to inform him about the traffic challenge and apologized for the delay. The Doctor response was so aggressive, he didn’t respond back to my message and once I reached the hospital I found his assistant telling me that our appointment got canceled as a result of being behind the scheduled time by 12 minutes and he came at the reception to let me hear that he is not accepting any late arrival from patients to his schedule. 2nd appointment for check up he decided to cancel and I accepted his request, however second day we planned to leave home enough time before our appointment time and unexpected accident blocked the road for 25 minutes which will cause a delay on arrival but it was unintentional, we called the hospital to inform that we stuck in traffic and we may reach by 6:20 pm they asked for a chance to check with the doctor and he decided to cancel and leave considering his shift is over. The big thing I can’t let go that he refused to replace the injection with any other alternative medication not sure he was trying to punish us for being late and cause we asked to get a second opinion before the surgery or this is his personality type.! However it is not a good sign to respond immediately at no time to my texts and after the surgery he turned to be another person. I got the feeling that he already granted the revenue generated so no need to spend more efforts with a case already closed and got paid for.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Dr. Shalini Verma

Obstetrician & Gynaecologist

During my first pregnancy, I reached out to Dr. Shalini from day 1. Being my first pregnancy, I was extremely scared, especially after being diagnosed with gestational diabetes. She guided me with so much professionalism, clarity, and confidence that it gave me immense strength and reassurance throughout the journey. Towards the end, due to an emergency, I had to undergo a C-section. I was very fearful at that moment, but Dr. Shalini and her entire team handled the situation so calmly and efficiently that I immediately felt safe and comfortable. Everything went smoothly, and I knew I was in the best hands. What I truly appreciate is how she supported me through every stage, and always explained things clearly, which helped me stay positive. Her team was equally caring and supportive and I am deeply grateful to Dr. Shalini for making my first childbirth experience safe, positive, and memorable.I highly recommend her to all expecting mothers. Thank you, Dr. Shalini, for everything.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

My London Skin Clinic - DIFC

Dermatology

l've been a patient of Dr. Sobia Mirza for a month now to understand the reasoning behind my constant fatigue and overall skin dullness. Through a series of blood tests, she'd quickly identified the root cause of the problem and we've been on a plan to gear up my iron and vitamin B levels. Outside the scope of this plan, she's been extremely helpful in assisting me improve my overall health journey whilst providing information on how I can maintain and regulate my health independently after the treatments. Thank you for your service, Sobia!

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr Farida Pithawala

Obstetrician & Gynaecologist

If I could give more than 5 stars, I would!!! Dr. Farida Pithawala thank you so much from the bottom of my heart for taking such good care of me/us (my baby) during and after pregnacy as well as the delivery. Me and my husband felt very secure because we know I'm with a professional and knowledgeable Doctor. Since day 1 I am really impressed with Dr. Farida and I will continue recommending her to all of my friends. Forever grateful ❤️

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Dr. Sivaprakash Rathanaswamy

Oncologist

I want to share my amazing experience with Dr.Sivaprakash Rathanaswamy (Oncologist specialist) during my surgery procedure till upto discharge period. He explained very clearly the procedure from the start till end and make the patient comfortable. His kindness.professional, and clear communication made me feel better. I cannot thank you enough also for his assistance ,nurse in the hospital they are very helpful.

Visited Dr Natalia Spierings for the first time today and immediately felt comfortable and safe speaking with her. She was extremely knowledgeable about the issues I was experiencing and clearly very experienced. I left feeling reassured, supported, and confident that the treatment she prescribed will work. She also encouraged me to reach out to her with any questions or concerns while in her care.

Dr Jyothish George

Dermatologist

I dont know why i paid for the consultation as this was a follow up. 1st time was 3mins with the doctor he gave medicine and some tests i cam saturday 8:40pm and next Saturday exact after 7 days i had follow up. He just asked how i feel and continue the medicine. When i asked what triggered the allergy he just said leave thst and follow the medication i paid twice for 5 mins and this advice.

Dr Aasima Yawar Azim

Internal Medicine Doctor

We came to Internal Medicine Dr Asima Yawar, she was well focussed, listened all our sysmptoms, did the required checkup and give her recommendation. We are still under her treatment and we hope by the grace of Allah our health issues will be sorted out. We are extremely satisfied with Dr and the overall support which we are getting from Prime Medical Center jn Mizhar branch.