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Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I have been visiting Prime Medical Center for some time, and I would like to express my sincere appreciation for Dr. Salam, who is truly an outstanding doctor and one of the best doctors I have encountered. However, I would like to raise a concern regarding the conduct of some front-desk staff members. Specifically, the Arab cashier staff member, as well as the Arab and Filipino male staff at reception, demonstrated unprofessional behavior. The manner in which they communicated with patients was not appropriate and did not reflect the expected standard of service. As an employee of Air Arabia, our company has an agreement with the insurance provider, and Prime is one of our main clinics. As oer the normal process I can get a referal letter from any GP doctor in your clinic to see a specialist However, I was repeatedly informed that I needed to obtain a referral number directly from the insurance company . I would like to thank the local lady seated in the cashier area who took the initiative to assist me by checking directly with the doctor and obtaining the referral letter. Even after Dr. Rayan issued the referral, the Arab staff member refused to proceed with my registration, and the local staff member had to handle the registration herself. I hope this matter will be taken into consideration and reviewed to ensure a better patient experience in the future.

My London Skin Clinic - DIFC

Dermatology

After seeing many dentists and still feeling anxious and uncertain, I was referred to Dr. Faryal by a close friend and that recommendation truly changed everything for me. From the moment I met her, she created a sense of calm, trust, and genuine care that immediately eased my anxiety. What makes Dr. Faryal exceptional is not only her remarkable skill and precision, but the compassion and patience she shows throughout the entire journey. She listens, reassures, and treats you with such sincerity that you feel completely safe in her hands. The results of her work are simply perfect natural, beautiful, and life changing. She didn’t just transform my smile , she restored my confidence and comfort in a way I hadn’t thought possible. I am deeply grateful to have found her and I truly couldn’t recommend Dr. Faryal more highly. She is a rare combination of artistry, professionalism, and genuine kindness.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dear Clinic Team AlBarsha I wanted to take a moment to express my heartfelt gratitude for everything you do. Your compassion, professionalism, and dedication to patient care trulyc make a difference in so many lives. Thank you for going above and beyond – it's truly appreciated! Sunita THANK YOU for the follow up and the effort A big thank you as well to Remilie, who was waiting for me when I arrived at the clinic and helped me a lot. She was smiling, caring, and kind, which made a big difference. Dr. Irfan Rehman was professional and kind. He listened to all my concerns, gave me enough time, and provided clear advice. The nurse Rennisha was also extremely kind, helpful, and always smiling. I would also like to thank the entire team — the radiology staff, cashier, the nurse who gave me the injection, and the Arabic staff at the pharmacy. Everyone was very professional and kind.

Dr Joy Fragante Taclas

Paediatrician

It was our first time to consult with Dr Joy and she was very compassionate and really attentive to my concerns for my child. She took the time to check her and ask relevant questions, she did not rush us at all. She explained her diagnosis and course of treatment ery patiently. I am so grateful most especially because she was able to address my child's pain by giving the proper medicines; it has only been a few hours since our clinic visit and my daughter is already feeling so much better! She has been in pain and extreme discomfort the past week and it looks like she will finally have a good night sleep again. Our trip from Sharjah was DEFINITELY Worth it and I cannot thank her enough. We have gained a new trusted Pediatrician here in UAE and I will def recommend Dr Joy to other parent friends.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I met the dentist at 2:00pm, before that I asked if dental coverage was included in my insurance plan and you guys said yes and I went ahead and consulted then you guys call me at 6 pm to pay 250aed for consultation and get reimbursed ? I double checked before the consultation because I’m switching the insurance company and this will be done in 3 days , meaning no money will be refunded. And I have to pay this ? It is my health, on that we agree but I love to be informed so I plan my money. BTW this is a mistake from both our sides , mostly yours thou ! So we should both pay so a 50% discount sounds reasonably fair given that you didn’t give me choice to . I could have waited for the insurance change or found a cheaper option. Apart from these, the Doctors were Both Great and friendly.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

Dear Dr. [DR Kamal Ali Nakwache], I would like to extend my sincere thanks for the care and attention you have provided me throughout my treatment. Your professionalism and understanding in managing my case have been truly remarkable, and your guidance has had a significant impact on my recovery. I appreciate your accuracy in diagnosis and your clear explanations of the treatment plan and preventive measures. Your continuous follow-ups have also been reassuring, making me feel more confident in the healing process. I highly recommend you to anyone in need of orthopedic consultation, as I have complete trust in your medical expertise and professionalism. Once again, thank you, and I wish you continued health and success in your medical career. With warm regards, [E. al s.]

Dr Shipra Rai

Internal Medicine Doctor

I recently visited Prime Medical for an emergency consultation and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Dr. Khaleelullah Mohammed

General Practitioner

My recent visit was truly exceptional. The doctor demonstrated an outstanding level of professionalism, compassion, and expertise. From the moment I walked in, I felt listened to, understood, and genuinely cared for. The doctor took time to explain everything clearly, answered all my questions with patience, and ensured I was completely comfortable throughout the consultation. What impressed me most was the doctor’s attentive approach and commitment to providing the best possible care. The diagnosis and treatment plan were explained in a way that was easy to understand, and I left feeling confident and reassured. I am truly grateful for the excellent service and highly recommend this doctor to anyone seeking quality healthcare.

Advanced Care Oncology Center

Imaging (Scans), Oncology

I don’t where to start. Been here a couple of times and from my experience been really good with all support staff from, chemotherapy dept, especially not forget Ms Eidth, who was kind and supportive and explained the process clearly. They make sure to calm the patient. My doctor Mr.Alawi is also been very knowledgeable and clarifying all queries and been through my journey of treatment. All nurses including head nurse and Anisha , was very careful while inserting canula and handling patients. Every staff make sure to comfort the patient and take genuine good care of them. I would surely recommend this place to all who wish to undergo chemotherapy in Dubai. I thank team for their dedication and kindness.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Dr. Ubaid Shah

Neurologist

Dr.Ubaid Shah is a brilliant and genius doctor! My son has been suffering from constant headaches that won’t go away for a long time, we saw several doctors and have done city scans and multiple MRI with no results! Other doctors just said nothing we can see nothing we can do to help him! Until we saw Dr.Ubaid who just found the problem at the first visit only by listening to the symptoms !he cured my son and now he is a happy and energetic boy again! Alhamdulellah we were so blessed to know this amazing doctor we are forever grateful! he changed our life for the better 🙏🏻highly highly recommended

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

1) though my number was updated in the system calls are being made to my fathers number whose number was initially provided. The profile doesnt seem to be detached. We were told that both profiles were updated. 2 ) Where appointment calls or report calls or follow up calls are received, returning the call is very difficult as mostly the main board number is shown and contacting the number is not an option in such an event. For instance my father keeps on getting calls related to my appointment and if he is not able to confirm (being at work etc) when I am asked to call back it is difficult.

Dr. Shalini Verma

Obstetrician & Gynaecologist

The BEST gynecologist in Dubai!. Dr. Shalini Verma is truly a blessing to our family. She delivered both our babies - our elder one who is now 3 years old and our little one who is just 2 months old. From our first pregnancy to the second, she has been calm, reassuring, and incredibly supportive. Her confidence and expertise gave us complete peace of mind during both journeys. Thank you, doctor, for safely bringing our two little miracles into this world. We are forever grateful 💖 Highly recommend her to every expecting parent!

Dr. Sawsan Hasan

Dentist

I had an excellent experience with Dr sawsan She is highly professional, knowledgeable, and very attentive to her patients. She explains every procedure clearly and makes sure I feel comfortable and relaxed during the treatment. Her work is precise and shows great skill and care. The clinic is clean, well-organized, and the staff are friendly and helpful. I truly appreciate her dedication and kindness. I highly recommend her to anyone looking for outstanding dental care.

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr. Claudia Alves Silva Machado

Plastic Surgeon

Dr. Claudia is one of the best cosmetic surgeons in Dubai. Her work is incredibly natural, refined, and precise, with virtually invisible scars and beautiful results. She is extremely professional, attentive, and takes the time to listen and explain every step. She follows her patients throughout the entire journey with care and dedication. I highly recommend her to anyone looking for natural, high-quality aesthetic results.