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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

Dr. Dhawal Bhakhda is an excellent orthopedic doctor. He listened patiently to my problem, took the time to understand my condition, and explained everything clearly. His approach was professional and reassuring, and the treatment he suggested was very effective. I truly appreciated his calm demeanor and genuine care. Highly recommended for anyone seeking expert orthopedic consultation..

Dr. Ubaid Shah

Neurologist

We visited Dr. Ubaid Shah for a pediatric neurology consultation for my son, Mohammed. Dr. Ubaid Shah was very professional, patient, and kind. He took the time to carefully listen to our concerns, explained the condition clearly, and made us feel comfortable and reassured throughout the visit. We truly appreciated his compassionate approach and expertise in pediatric neurology.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Prenatal Excellence: Meet Dr. Yarub, a consultant and true scientist. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology and his clinic

Dr Anil Singh

Cardiologist

Doctor 1* (he did not helped me to understand my health situation, there was not a consultation, only made a medicin prescription. Very unprofessional, very unhelpful. I will definitely not come again to this doctor).

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

I met Dr. Murad at Mediclinic for my foot pain. He took time and explained the condition, treatment plan and expectations in a detailed manner.

Dr. Tamer Ibrahim Metwaly

Neurosurgeon

Good doctor, He explain everything thing in nice way . Respective

Dr. Adil Mohammed Suleman

General Surgeon

Doctor adil suleman agood doctor

Dr Nishit Ashokhbai Bodiwala

Dermatologist

Excellent and i’n satisfied

Dr Wessam Asaad Roubin Akeila

Paediatrician

Main issue didnt solve.

Dr. Khaleelullah Mohammed

General Practitioner

Nice experience