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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Walaa Mahgoub Osman

Internal Medicine Doctor

My recent visit with Dr. Walaa was a very positive experience. She is extremely gentle, caring, and professional in her approach. She made me feel comfortable throughout the consultation and took the time to explain everything clearly. Dr. Walaa is always ready to assist whenever I come and ensures that all my concerns are properly addressed. Her supportive and attentive attitude truly shows her dedication to her patients. I highly appreciate her care and would confidently recommend her. Actually all of the staff in Mubarak are accommodating.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Dr. Dhawal Bakhda

Orthopaedic Surgeon

The hospital services were excellent. When I met the doctor, he understood my issue immediately, and the X-ray results confirmed exactly what he explained. He prescribed medicines and a gel, which really helped with my recovery, and I am feeling much better now. One thing I noticed was that the recommended calcium medicine was different from what I received, and I was a bit confused about whether it was changed. Apart from this, the overall treatment and care were fantastic.

Dr Nivas Aboobakerkunju

General Medicine Specialist, General Practitioner

I would like to sincerely appreciate Dr. Nivas for his professionalism, politeness, and compassionate approach. He patiently listened to my description of how I was feeling, which immediately made me feel comfortable and understood. He did not waste any time, conducted a thorough examination, and prescribed the best possible treatment given the circumstances. His efficiency, attention, and care truly stood out, and I am very grateful for the support and treatment I received.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Dr. Sivaprakash Rathanaswamy

Oncologist

I want to share my amazing experience with Dr.Sivaprakash Rathanaswamy (Oncologist specialist) during my surgery procedure till upto discharge period. He explained very clearly the procedure from the start till end and make the patient comfortable. His kindness.professional, and clear communication made me feel better. I cannot thank you enough also for his assistance ,nurse in the hospital they are very helpful.

Visited Dr Natalia Spierings for the first time today and immediately felt comfortable and safe speaking with her. She was extremely knowledgeable about the issues I was experiencing and clearly very experienced. I left feeling reassured, supported, and confident that the treatment she prescribed will work. She also encouraged me to reach out to her with any questions or concerns while in her care.

Dr Manar Hajali

Obstetrician & Gynaecologist

had a wonderful experience with my gynecologist Dr. Manar during my pregnancy. She was extremely knowledgeable, patient, and supportive throughout the entire journey. The care and attention I received made me feel safe and well taken care of. I highly recommend her to any expecting mother looking for compassionate and expert care. 🫶🫶🫶

Dr. Basema Jaber

Obstetrician & Gynaecologist

I would like to extend my heartfelt gratitude to Dr. Basema Jaber for taking such a great care of me and for doing an excellent job with my surgery at Emirates Speciality Hospital. Her professionalism,skills, and compassion truly made a difference in my recovery. A big thank you for everything you’ve done 🥰🙏