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Dr Anil Kumar

Endocrinologist

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil Kumar but on the other staff that we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after having made to wait for about 45 minutes or more eventually the issue was resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse Laxmi who shouldn’t be in this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very poorly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will only be because of a Good Doctor like Dr Anil Kumar. For the betterment of Prime Hospital, We would appreciate if the Management could sincerely look into our concerns.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Sheikh Zayed Road

Cardiology, Clinical Pathology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Dr. Rehab Omer Yassin

Dermatologist

Dr. Rehab is by far my favorite dermatologist. She is highly skilled, professional, and very attentive. She understands the case quickly by truly listening to the patient, which makes a huge difference. After struggling with long term acne and skin issues, she was the only doctor who was able to help me and achieve real results. I highly recommend her to anyone looking for a dermatologist who genuinely listens and knows what she’s doing.

Dr Ahamed Namshir

Dentist

Dr Ahamed has not only helped my teeth but has always created a comfortable environment. He helped throughout my braces process and my teeth are in the same alignment since I got my braces removed a few years ago due to his dedication and help. He is not only kind but he’s also great at what he does.

Dr Mohammad Merajuddin

General Surgeon

He has been treating me since more than one month ago. He is exceptional. He was in charge of my surgeries and the care and treatment have been fantastic. 5 stars for his nurses from Al Barsha and Burjuman clinics, who are extremely kind and helpful everytime they need to assist.

Dr. Dima Ghaith

ENT Surgeon

I’m really glad I went to Dr. Dima. She made me feel comfortable from the start, listened to everything I had to say, and explained things clearly without rushing. You can tell she genuinely cares. I left feeling relieved and confident about my treatment. Thank you Dr.

Dr Armando V Cruz Guevara

General Practitioner

Dr. Armando is a knowledgeable and professional physician who provides thorough, compassionate, and patient focused care. He communicates clearly and consistently demonstrates a strong commitment to medical excellence.

Dr Raafat Samuel Fares

General Surgeon

He was helpful explained to me what procedure he would perform and why he had to do it. And the outcome if it was not done. He also adviced the duration of the treatment and followup process.

Dr Joy Fragante Taclas

Paediatrician

To Dr. Joy Fragante thank you for taking care of my daughter Frances Athena during our visit, it was our pleasure to meet finally a good pediatrician for her.