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Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

Dr Rahul Mathur

Internal Medicine Doctor

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

My recent visit with Professor Luciano Nardo was a very positive and reassuring experience. He demonstrated a high level of professionalism, clinical expertise, and genuine care throughout the consultation and procedure. Professor Nardo took the time to review my case in detail, explained the options and risks clearly, and ensured that I felt informed and supported at every stage. His calm, thoughtful approach and attention to detail inspired confidence, particularly in what can be an emotionally and physically demanding process. The wider clinical team reflected the same high standards of care, coordination, and professionalism. Overall, I felt I was in very safe and capable hands, and I am grateful for the quality of care and respect shown during my visit.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Dr. Oksana Melnyk

Obstetrician & Gynaecologist

I don't have enough words to describe how happy I am that Dr. Oksana managed my pregnancy and was with me during the birth. Her gentle nature, expertise, calmness, reassuring smile and willingness to answer my every question in detail are priceless. She helped me bring my 4250 gram baby into the world naturally and I am so happy grateful to her for that. I was most worried that I would have to have a caesarean section, but she did not take that into account for a single moment, and I thank her for that. All recommendations for doctor Oksana and her team. I will remember them forever

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

Dr Vidya Sundaramurthi

Dermatologist

During my emergency case (severe or acute food allergy) on 19th January 2026, Dr. Vidya provided an utmost care while treating my case. She even visited me twice in room while the antihistamine shot was being administered and ensured that I understand all her instructions. Her support staff was also highly accommodative and also exhibits high patient care. Thank you very much Dr. Vidya for the passion you showed me while under your care and utmost service to your patients.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

My son is special.kids having issue of concentration focus seating tolerance tantrums..after almost 1 6 month of therapy with Dr nageena clinic .hamdellah I can see so.many changes and day by day more and more .my son having less tantrums like 1 month maybe can focus nd do writing painting and more. And more my son his independent.

First Psychiatry Clinic

Psychology, Psychiatry

⭐⭐⭐⭐⭐ First Psychiatry Clinic provides a welcoming and supportive environment. The staff are kind, professional, and very helpful. The care I received was thoughtful and compassionate, and I felt comfortable and understood throughout my visits. Highly recommend First Psychiatry Clinic for anyone seeking quality mental health care

Dr Majid Sadeghi

Psychiatrist

⭐⭐⭐⭐⭐ Dr. Majid Sadeghi is an exceptional psychiatrist. He is kind, professional, and truly takes the time to listen. He explains things clearly and creates a thoughtful treatment plan tailored to individual needs. I always felt respected, supported, and comfortable under his care. Highly recommend Dr. Sadeghi.

Dr. Camelia Kamyab

Cosmetic Doctor, General Medicine Specialist, + 1 more

I’ve been visiting Maris Clinic and Dr. Camillia for over 6 years now, and I can confidently say they are the best in the field. Dr. Camillia is incredibly knowledgeable, gentle, and genuinely cares about her patients. She takes the time to explain every step and makes sure you feel completely comfortable.

Dr Nazar Albustani

Cardiologist

10/10 was very professional, dr took his time explaining every thing, went further by studying the file thourougly, prescribed more medicine and more tests to be done Dr Nizar was very sincere, pleasant, professional and friendly Iam glad that he was my Dr today

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

Dr. Murad properly took care of the surgery and explained well the healing process after operation from wound care assestmenet , swelling and pain management everything was discussed into details.