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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Dr Deepa Sankar

Psychologist

I have been visiting Dr. Deepa since 4 years now and with no doubt I can say that she is the best clinical psychologist in UAE. She has so much of experience and is very understanding no matter what your difficulties are. She is the only clinical psychologist who is an excellent DBT practitioner. I have visited more than 10 psychologists and psychiatrists but none of them showed kindness like she does and also none of them are as good in DBT like she is. She actually cares for her patients and genuinely wants to help us become better. She gave me so much hope and support from day 1 until now and she has taught me so many DBT skills that really help with my anxiety. She is so knowledgeable and can even suggest really good psychiatrists incase medicines are also needed. Thankyou Doctor for being there always.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Mediclinic City Hospital

Cardiology, Allergy Medicine, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

Factor Smile Dental Clinic

Dentistry

I had my wisdom tooth removed at this clinic and the experience was excellent. The procedure was completely painless and very fast. Dr. Maria was highly professional, calm, and explained every steps clearly, which made me feel comfortable and safe. I truly appreciate the care and professionalism and would highly recommend this clinic.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Dr. Lobna Sallam

Obstetrician & Gynaecologist

دكتوره لبنى افضل دكتوره ف العياده وإنسانه تتابع معايا وتطمن عليا وعلى صحتي قبل الحمل حتى الولاده وهي بتابع معاي وتحاول تقنعني بشي الي يفيدني ويفيد حملي وحتى الفجر اكلمها اسألها على شي ترد على يوم إجازتها اكلمها تجيني العياده تجيني معن ما يكون دوامها أنا أشوفها افضل دكتوره مو بس ف العياده افضل دكتوره ف الامارات كلها

Dr Farida Pithawala

Obstetrician & Gynaecologist

I had a very positive experience. She was extremely professional, patient, and supportive throughout my pregnancy and delivery. All my questions were answered calmly, and I always felt reassured during appointments. The care during delivery was excellent, and I felt safe and well looked after. Highly recommended.

Dr Hisham Hakim

Neurologist

Dr Hakim provided me with the best plan for my neck recovery and so grateful and thankful to doctor as the pain with which I arrived at the centre was terrible after going with the treatment plan the pain 8 had in my neck and shoulder has greatly improved .

Dr. Satendra Kumar Multani

Endocrinologist

I am very thankful to my doctor for the excellent care and support. The doctor listened patiently, explained everything clearly, and treated me with great professionalism. I felt comfortable and confident throughout my treatment.

Dr Anil Singh

Cardiologist

Doctor 1* (he did not helped me to understand my health situation, there was not a consultation, only made a medicin prescription. Very unprofessional, very unhelpful. I will definitely not come again to this doctor).

Dr. Munia Merghani

Dermatologist

‏I've been seeing Dr. Munia Merghani for scar treatment following breast surgery, and I'm incredibly happy with the results after my fourth session. She has been a great help throughout the process.

Dr. Tara Bardawil

Dermatologist

Dr. T is very nice and professional. I always felt cared for on each visit and she will do her utmost to accommodate patients despite her busy schedule. 5 stars always!