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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Mediclinic City Hospital

Cardiology, Allergy Medicine, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Dr. Annalisa Perego

Breast Surgeon, General Surgeon

Dr. Annalisa is truly a wonderful physician. She is incredibly knowledgeable and thorough in her examinations, and she always takes the time to explain everything clearly. She not only provides an accurate diagnosis and the best possible solutions, but she also manages the psychological aspect with great care. Whenever I visit her, I feel I’m in safe hands and genuinely comfortable. In short, she’s a great combination of expertise and compassion

Dr. Shalini Verma

Obstetrician & Gynaecologist

Dr. Shalini, our superstar, is an incredible doctor and had been an exceptional support throughout my pregnancy journey. She made the entire experience smooth, reassuring, and truly enlightening. Every conversation with this super woman is motivating, comforting, and refreshingly real. I truly hope to see more doctors like her in today’s world!

Dr Maria Gerasimova

Dentist

I had my wisdom tooth removed at this clinic and the experience was excellent. The procedure was completely painless and very fast. Dr. Maria was highly professional, calm, and explained every steps clearly, which made me feel comfortable and safe. I truly appreciate the care and professionalism and would highly recommend this clinic.

Dr Aida Hussen Alkhatib

Obstetrician & Gynaecologist

دكتورة عايدة انسانة عن حق وحقيقة وتفكر بمرضاها ومصلحتهم قبل اي شي ثاني ما ندمت انو اختاريتها طبيبة الي .. طبيبة فعلا عدها خبرة ومعرفة ممتازة بمجالها ماشاءالله كانت معنا بكل خطوة وحقيقة شعرت انها والدتي وليس طبيبتي فقط لقربها وحنانها على مرضاها الله يجزي خير الي رباها على الرحمة

Dr. Rabab Zaidi

Dentist

Went to Dr.Rabab after a couple of bad experiences and was really apprehensive but from start to finish she was so very friendly and professional and made all my anxiety go away, as well as get rid of the pain. So grateful and will definitely be coming back for any dental issues.

Dr Tamara AlKeileh

General Surgeon

I had laparoscopic appendectomy done by Dr.Tamara It was a great experience especially the recovery was fast and the doctor was very reassuring during follow ups. You can visit any doctor but doctor Tamara has a special humanitarian and warm touch that makes you feel safe .

Dr Sanjay Kumar Kapoor

Orthopaedic Surgeon

Thank you, Dr. Sanjay, “for your exceptional care and dedication at prime Health. Your expertise and compassionate approach made a significant difference “. I’m truly grateful for your kindness and professional attention you made my day with your reassuring words.