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Dr. Hani Eltair

Orthopaedic Surgeon

Doctor Hani, he made a surgery to my wife and we both managed to talk to the insurance company to accelerate the approval process as it was delayed for almost 5 days, all issues started before the first visit after the surgery. I found myself going to be late for 15 minutes, out of respect I texted him to inform him about the traffic challenge and apologized for the delay. The Doctor response was so aggressive, he didn’t respond back to my message and once I reached the hospital I found his assistant telling me that our appointment got canceled as a result of being behind the scheduled time by 12 minutes and he came at the reception to let me hear that he is not accepting any late arrival from patients to his schedule. 2nd appointment for check up he decided to cancel and I accepted his request, however second day we planned to leave home enough time before our appointment time and unexpected accident blocked the road for 25 minutes which will cause a delay on arrival but it was unintentional, we called the hospital to inform that we stuck in traffic and we may reach by 6:20 pm they asked for a chance to check with the doctor and he decided to cancel and leave considering his shift is over. The big thing I can’t let go that he refused to replace the injection with any other alternative medication not sure he was trying to punish us for being late and cause we asked to get a second opinion before the surgery or this is his personality type.! However it is not a good sign to respond immediately at no time to my texts and after the surgery he turned to be another person. I got the feeling that he already granted the revenue generated so no need to spend more efforts with a case already closed and got paid for.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

Dr Nilesh Trivedi

General Practitioner

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Samaher Alattar

Cosmetic Doctor, General Practitioner

اول مره اطلع من عند دكتوره وانا بقمة السعاده والراحه!!! اول مره اجرب احقن ايد الدكتوررره جداً جداً خفييييييفه + طول ماهي تشتغل تسولف وتخفف السترس وتخبرني بكل خطوه قاعده تسويها وبكل ماده بتحطها وشنو فايدتها وصرييييحه جداً. دكتوره فاهمه في مجالها تشرح بكل وضوح الخطوات و النتائج المتوقعه🙏🏻 ابداً ماندمت اني اخترها وسلمتها نفسي. تعرف احتياج الشخص وتعطيه على قد احتياجه لا اكثر ولا اقل. الكلام اللي بكتبه مايوفيه حقها هذا وانا من اول جلسه🥲😩❤️❤️❤️

Dr Farida Pithawala

Obstetrician & Gynaecologist

If I could give more than 5 stars, I would!!! Dr. Farida Pithawala thank you so much from the bottom of my heart for taking such good care of me/us (my baby) during and after pregnacy as well as the delivery. Me and my husband felt very secure because we know I'm with a professional and knowledgeable Doctor. Since day 1 I am really impressed with Dr. Farida and I will continue recommending her to all of my friends. Forever grateful ❤️

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

This was my second visit in two years and this time I must say it was very different. Since mammography is not an easy process to handle for me, I was so happy to see such a kind technician. She made me comfortable and took the process very slow making sure I am ok. Unfortunately I forgot to ask for her name, she sounded South African.. I would like to thank her very very much for how she made me feel.

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

I absolutely love this clinic. My experience has been excellent in every way. The specialist Ann is truly perfect at what she does — whether it’s fractional laser or facial treatments, everything is done with great professionalism and care. The results were amazing, and this clinic has definitely become my favorite. Highly recommended.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I paid for the sick leave attestation in the morning and they said I will receive by email, now it is evening time and not received yet, I called the call center, nothing happened. I had while I am sick to go again to the center to see what's wrong and there they are not even sure if the request for my sick leave was made or not!!!!!!!

Dr. Ahmed Daabis

Neurologist

Dr. Daabis is exceptional! He took the time to explain everything thoroughly and made sure I understood my condition and treatment options. His expertise and caring approach truly made a difference in my experience. Highly recommend!

Dr. Hari Babu Venkatesh

Cardiologist

“Dr. Hari Babu provided exceptional care with a high level of professionalism and expertise. Meenu was extremely helpful, demonstrating excellent nursing skills, compassion, and a professional approach throughout the care process.”

Dr. Nour Bdeir

Dentist

have been Dr. Noor’s patient for several years, and I have consistently experienced her gentle touch, precision, and high level of expertise. She is a distinguished dentist who truly deserves recognition.”

Dr Aida Hussen Alkhatib

Obstetrician & Gynaecologist

The maximum support you may want, the infinite care and love within the gestures you feel. We do appreciate the opportunity in which we get to know you Thanks from our deepest heart point