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Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil but of the other staff we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after waiting for about 45 minutes eventually resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse who shouldn’t be this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very badly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will be because of a Good Dr like Anil Kumar. We would appreciate if the Management would sincerely adress Our Concerns with the relevant Staff.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Dr. Tamador Hamed

Family Doctor

I had an excellent experience with Dr. Tamador, and I can confidently say she is one of the best family specialists I have visited. She is extremely professional, knowledgeable, and genuinely caring. From the moment I entered her clinic, she made me feel comfortable and listened to every concern with patience and attention. Dr. Tamador explains medical conditions and treatment plans very clearly, which made me feel reassured and confident about my care. She does not rush the consultation and truly prioritizes the patient’s well-being. Her kindness, calm approach, and dedication really stand out. I highly recommend Dr. Tamador to anyone looking for a trustworthy, compassionate, and highly skilled family specialist

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Dr. Shalini Verma

Obstetrician & Gynaecologist

I wanted to take a moment to sincerely thank you for the exceptional care and support you provided during the birth of our second baby. Your professionalism, calm guidance, and kindness made a meaningful difference throughout the experience. Having gone through childbirth before, I truly appreciated how attentive and reassuring you were, and how clearly you explained everything along the way. It gave us great confidence and peace of mind during such an important moment for our family. We are very grateful for your dedication and compassionate approach. Thank you for helping make the arrival of our newest family member such a positive experience

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Dr. Lobna Sallam

Obstetrician & Gynaecologist

My experience with Dr. Lubna was truly wonderful and reassuring. She followed up with me throughout my pregnancy and was always extremely patient and attentive. She listened to me fully without rushing and answered all my questions and messages with genuine care. During my whole pregnancy, she always checked on me and explained everything clearly and calmly. She was very skilled and made me feel safe and supported. I'm truly grateful for her and highly recommend her ❤️

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr Hisham Hakim

Neurologist

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr. Wesam Gouda

Rheumatologist

Dr. Wesam is truly outstanding—highly knowledgeable, professional, and incredibly reassuring. From the very first consultation, he listened carefully, explained my condition clearly, and walked me through each step of the procedure with patience and confidence. The approach he took to relieve my knee pain was systematic, precise, and very effective, and I experienced significant improvement.

Dr. Daffodils Guevarra

General Practitioner

The staff are warm and accommodating, and they work efficiently. Most especially, Dr. Daffodil is professional and friendly. She truly cares for her patients and takes excellent care of us. She is knowledgeable, always ensures the best for her patients, and clearly explains every detail of our concerns and conditions. Dr. Daffodil is an outstanding doctor!

Dr. Basema Jaber

Obstetrician & Gynaecologist

Thankful to Dr. Basema, she’s really good and always updating about your result even without asking also she’s so nice and accommodating and always making you feel calm that everything will be alright 🙏. Thank you so much Dr. Basema❤️

Dr. Ubaid Shah

Neurologist

Incredibly professional and knowledgeable. He took the time to listen to our concerns and explained the treatment and give some advises. We felt very reassured and safe in their care. One of the best Doctor in American Hospital.