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Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

I am extremely grateful for the excellent care and guidance provided by the doctor. He patiently answered all our questions and always explained everything with great concern and positivity. His approach was very reassuring and gave us confidence throughout the treatment. The entire staff was very supportive, well-organized, and efficient. Even though we had a language barrier, we never felt any difficulty at any stage. We received timely updates through messages, emails, and phone calls, and all appointments and meetings were arranged smoothly. I traveled from abroad for the treatment, and I found the doctor to be highly trustworthy and professional. All my concerns were addressed clearly, and I am very happy to have achieved positive results in the very first attempt.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Dr Shouku Dental & Implant Clinic

Dentistry

I’ve had an amazing experience with dr shouku. He’s very committed to his work, which is clearly visible in the service provided. Dr. Shouku is the only person I would blindly trust with my teeth. The staff is also very friendly and welcoming. I would definitely recommend the clinic and Dr. Shouku. I plan on getting Invisalign done by him and so far I’ve had my Invisalign consultation, where I was shown what my teeth would realistically look like after the procedure using the itero machine. He customized the results to make it my dream smile and to make my dream a reality.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I ##### #######,had surgery on 22 Dec 2025 with Dr. Ahmed Hassan Fathay for my gall bladder and hernia, and I'm very happy with the care I received. He's a great doctor who is calm, kind, and listens carefully to his patients. He answered all my questions and made me feel comfortable. He treated me like family, not just a patient. Dr. Fathay has earned my utmost respect and admiration.I highly recommend him - he's truly one of Dubai's finest medical professionals and I feel grateful to have had him as my doctor.

Eastman's Smile Solutions Dental Clinic

Dentistry

We have been coming to this location for past four years and I can’t say enough positive things about this clinic! The staff is very kind and attentive! Huge shoutout to our favourite dentist Dr. saba, that knows how to make my 7 year old actually excited about dentist. Me and my husband have been her patients as well and she is very gentle and knowledgeable. I enjoy coming to see her every time. I have sent so many friends and family to this clinic and will always vouch for them!

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr. Aiat Saleh Chehadeh

Ophthalmologist

مساء الخير الحمدلله الدكتوره ما شاء الله عليها ممتازة وتطول بالها على المريض دقيقة في عملها وتوضح لك بالضبط الخطوات التى سوف تقوم بها كذلك تشرح لك بالتفصيل بل وتجعلك تشاهد ايضا الاشعة في حال سألت عن شئ ما بعدما تصف لك حالتك وغير هذا تتابع حالتك من خلال الفحوصات الدورية بعد اعطاء الدواء لمدة استخدام معينة . حقيقة هذا قليل في اغلب المراكز من خلال تجربتي انصح بالذهاب والمتابعة مع الدكتوره ليس مدحا لها وانما فعلا دكتوره ما شاء الله عليها خلوقة قلبا وقالبا. الله يبارك لها

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Dr. Sivaprakash Rathanaswamy

Oncologist

I want to share my amazing experience with Dr.Sivaprakash Rathanaswamy (Oncologist specialist) during my surgery procedure till upto discharge period. He explained very clearly the procedure from the start till end and make the patient comfortable. His kindness.professional, and clear communication made me feel better. I cannot thank you enough also for his assistance ,nurse in the hospital they are very helpful.

Dr. Hari Babu Venkatesh

Cardiologist

“Dr. Hari Babu provided exceptional care with a high level of professionalism and expertise. Meenu was extremely helpful, demonstrating excellent nursing skills, compassion, and a professional approach throughout the care process.”

Dr. Mohamed Salah Abdelhamid

Psychiatrist

Dr Salah was more than exceptional amazing. He was keen and attentive to details, advised me on a good plan as I continue with my Adhd sessions with him.I have seen tremendous improvement,

Dr. Lara El Hayderi

Dermatologist

She is an outstanding doctor with a warm and professional approach to children. My daughter and son felt completely at ease with her.

Dr Anil Kumar

Endocrinologist

He s a fine specialist. He s such a wonderful doctor. His guidance is making me better. I rate him highly. His knowledge is fabulous.