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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Dr Deepa Sankar

Psychologist

I have been visiting Dr. Deepa since 4 years now and with no doubt I can say that she is the best clinical psychologist in UAE. She has so much of experience and is very understanding no matter what your difficulties are. She is the only clinical psychologist who is an excellent DBT practitioner. I have visited more than 10 psychologists and psychiatrists but none of them showed kindness like she does and also none of them are as good in DBT like she is. She actually cares for her patients and genuinely wants to help us become better. She gave me so much hope and support from day 1 until now and she has taught me so many DBT skills that really help with my anxiety. She is so knowledgeable and can even suggest really good psychiatrists incase medicines are also needed. Thankyou Doctor for being there always.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Dr. Mehdi Shahriyari Afshar

Cardiologist

Two years after a successful angioplasty for LAD ISR using a drug - coated Ballon I recently under went CT Coronary angiography as part of a routine follow-up which showed that the treated artery remains WIDE OPEN confirming the excellent and durable outcome of the procedure . I highly recommend Dr. Mehdi Shahriyari Afshar to other patients and encourage individuals to make informed decisions about their cardiovascular health under the care of experienced and dedicated specialist like him .

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Mediclinic City Hospital

Cardiology, Allergy Medicine, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

I would like to highly recommend Dr. Pavithra Reddy for her exceptional professionalism and dedication to her patients. She is not only highly skilled but also incredibly compassionate and kind. Additionally, the Nurse Dansha is equally accommodating and respectful, providing excellent support throughout the care process. I wholeheartedly recommend their services

Dr. Sumeet Sukhi

Ophthalmologist

Dr. Summit Sukhi is absolutely amazing. He treated my cornea problem very well and explained everything clearly. He is very kind, polite, and professional. Honestly, he is the best eye doctor at Prime Medical. Thank you so much, Dr. Summit, and thanks to the entire team for taking such good care of patients.

Dr. Rabab Zaidi

Dentist

Went to Dr.Rabab after a couple of bad experiences and was really apprehensive but from start to finish she was so very friendly and professional and made all my anxiety go away, as well as get rid of the pain. So grateful and will definitely be coming back for any dental issues.

Dr Charles Bain

Plastic Surgeon

I had an amazing experience with Dr. Charles. From the very first consultation, he made me feel comfortable, listened to my goals, and explained everything in a way that was easy to understand. The results exceeded my expectations and look so natural. Overall a great experience!

Dr Tamara AlKeileh

General Surgeon

I had laparoscopic appendectomy done by Dr.Tamara It was a great experience especially the recovery was fast and the doctor was very reassuring during follow ups. You can visit any doctor but doctor Tamara has a special humanitarian and warm touch that makes you feel safe .

Dr Sanjay Kumar Kapoor

Orthopaedic Surgeon

Thank you, Dr. Sanjay, “for your exceptional care and dedication at prime Health. Your expertise and compassionate approach made a significant difference “. I’m truly grateful for your kindness and professional attention you made my day with your reassuring words.

Dr. Satendra Kumar Multani

Endocrinologist

I am very thankful to my doctor for the excellent care and support. The doctor listened patiently, explained everything clearly, and treated me with great professionalism. I felt comfortable and confident throughout my treatment.