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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

I recently had meniscus surgery on my knee, and I couldn’t be more grateful for the exceptional care I received from Dr. Kamal Ali Nakwache. From the very first consultation, Dr. Kamal took the time to explain my condition clearly, answer all my questions, and help me understand every step of the process. His calm, confident, and reassuring manner immediately put me at ease. On the day of the surgery, Dr. Kamal and his team showed remarkable professionalism. The procedure went smoothly, and I felt completely supported from start to finish. What truly stood out was the level of post-operative care—Dr. Kamal followed up closely, monitored my progress, and provided clear guidance that made recovery faster and easier than I expected. Thanks to his expertise, my knee feels significantly better, and I’m finally able to return to my normal activities without pain. I’m genuinely grateful for the skill, compassion, and dedication Dr. Kamal brought to my treatment. I highly recommend Dr. Kamal to anyone needing orthopaedic care. His knowledge, empathy, and attention to detail make him truly exceptional.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Dr Aqeel Farooque

Endocrinologist, Paediatrician

Dr. Aqeel Farooque is an outstanding and highly professional doctor. I was concerned that my son might be experiencing early puberty, and Dr. Aqeel carefully reviewed all the required tests and imaging with great attention to detail. He discussed everything thoroughly, asked very precise and thoughtful questions, and addressed all my concerns clearly. What I appreciated most was his calm and reassuring approach. He explained the findings in a clear and professional way and thankfully reassured me that my son does not have any health issues. His knowledge, accuracy, and genuine care truly stand out. Dr. Aqeel is extremely knowledgeable, attentive, and compassionate. I felt fully supported and confident in his opinion. I highly recommend him to any parent seeking expert guidance in pediatric endocrinology.

Dr Joy Fragante Taclas

Paediatrician

It was our first time to consult with Dr Joy and she was very compassionate and really attentive to my concerns for my child. She took the time to check her and ask relevant questions, she did not rush us at all. She explained her diagnosis and course of treatment ery patiently. I am so grateful most especially because she was able to address my child's pain by giving the proper medicines; it has only been a few hours since our clinic visit and my daughter is already feeling so much better! She has been in pain and extreme discomfort the past week and it looks like she will finally have a good night sleep again. Our trip from Sharjah was DEFINITELY Worth it and I cannot thank her enough. We have gained a new trusted Pediatrician here in UAE and I will def recommend Dr Joy to other parent friends.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Neile Brown

Physiotherapist

Most recently, I’d been dealing with shoulder pain for months, and after a single session the relief was incredible. Neilé is exceptionally professional, knowledgeable, and precise in his approach. There’s no gimmicks, no unnecessary or expensive fad treatments pushed on you — just honest, effective, expert care. He’s a true gentleman and someone you can completely trust. On top of that, the service at reception is excellent and immediately puts you at ease, making the whole experience seamless from start to finish. Without question, the best physio I’ve worked with in Dubai, and someone I would recommend again and again. 🤲🏽

Dr. Konrad Wasylewski

Orthopaedic Surgeon

I would like to sincerely thank Dr. Konrad for his professionalism and care. From the very first appointment, he accurately diagnosed my condition, and everything he said was 100% correct. He relieved me from two years of suffering, and today I am feeling much better with my knee recovering well thanks to his guidance. He was very honest about the treatment plan and recovery expectations, and I followed his instructions step by step. After 10 months since my surgery, I have improved by 90%. I truly appreciate his support and highly recommend him to anyone looking for an excellent and trustworthy doctor

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr. Saba Al Hadithi

Dentist

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr Malini Joel

General Practitioner

I had a very good experience with this doctor. The service was excellent, very professional, kind, and attentive. The doctor took time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. I felt well taken care of and confident with the treatment provided. Highly recommended for anyone looking for quality medical care.

Dr. Randa Kashif

Ophthalmologist

Had a great experience during my recent visit. Dr. Randa is very professional, patient and took the time to explain everything clearly. The consultation was thorough, and I felt comfortable asking questions without feeling rushed. The clinic was well organised, and the staff was courteous. Overall, a reassuring and pleasant experience would definitely recommend.