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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Dr. Mehrnaz Ataeinaeini

ENT Surgeon

I would like to express how genuinely helpful my doctor Dr. Mehrnaz Ataeinaeini has been in my situation. I had already undergone two previous surgeries for total gland removal with another doctor. Despite the complexity of my case, she accepted me as her patient and successfully managed the third surgery. She handled the procedure with exceptional care and patience, spending many stressful hours beyond the expected procedure time to ensure the best possible outcome. In life, nothing is ever certain, but my doctor truly did everything she could to help me—removing all affected lymph nodes thoroughly and carefully cleaning the area. She is highly experienced, and her expertise was evident throughout my treatment. Most importantly, she also managed to restore and correct my voice, which was one of my greatest concerns. Her dedication to patient care is undeniable, and she consistently placed my well-being above everything else. Her professionalism, compassion, and commitment made an extremely difficult journey much easier for me. I am deeply grateful for her genuine care and support.

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Dr Akshatha Dinakar (Dr Disha Dinakar)

Dermatologist

Dr. Disha is one of the very few people in Dubai I trust with my skin; her opinions, diagnoses, and treatments have always been spot on. What stands out with Dr Disha is that she takes the time to understand exactly what type of results a patient is looking for. She carefully analyzes your skin and doesn't overdo her treatments. She also understands the skin types of different ethnicities, which is a huge plus in this region. She has a light hand and is open and communicative about her process. Follow-up care is also excellent. Highly professional and very recommended!

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Mediclinic City Hospital

Cardiology, Allergy Medicine, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

I would like to highly recommend Dr. Pavithra Reddy for her exceptional professionalism and dedication to her patients. She is not only highly skilled but also incredibly compassionate and kind. Additionally, the Nurse Dansha is equally accommodating and respectful, providing excellent support throughout the care process. I wholeheartedly recommend their services

Dr Rizwan Abdul Qazi

Gastroenterologist

Excellent treatment with high care on patient with deep understanding medical history. Dr Rizwan is instrumental for Prime Medical and very knowledgeable about medical history of Gastroenterology department. I’m having a treatment with Dr Rizwan last 6 years. Thanks for having such knowledgeable Dr. Best regards Vakkel M.Y. Sharjah .

Dr Maria Gerasimova

Dentist

I had my wisdom tooth removed at this clinic and the experience was excellent. The procedure was completely painless and very fast. Dr. Maria was highly professional, calm, and explained every steps clearly, which made me feel comfortable and safe. I truly appreciate the care and professionalism and would highly recommend this clinic.

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology and his clinic

Dr. Shoukath Ali

Dentist

It was a challenging situation after many referrals I have reached to Dr Shoukathali and all the treatment went very well, I didn’t have any difficulties about my wisdom tooth removal. I highly recommend this place and after my comfortable experience and the trust, I am bringing my kids also for their dental needs.

Dr Farida Pithawala

Obstetrician & Gynaecologist

I had a very positive experience. She was extremely professional, patient, and supportive throughout my pregnancy and delivery. All my questions were answered calmly, and I always felt reassured during appointments. The care during delivery was excellent, and I felt safe and well looked after. Highly recommended.

Dr Charles Bain

Plastic Surgeon

I had an amazing experience with Dr. Charles. From the very first consultation, he made me feel comfortable, listened to my goals, and explained everything in a way that was easy to understand. The results exceeded my expectations and look so natural. Overall a great experience!