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Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I have been visiting Prime Medical Center for some time, and I would like to express my sincere appreciation for Dr. Salam, who is truly an outstanding doctor and one of the best doctors I have encountered. However, I would like to raise a concern regarding the conduct of some front-desk staff members. Specifically, the Arab cashier staff member, as well as the Arab and Filipino male staff at reception, demonstrated unprofessional behavior. The manner in which they communicated with patients was not appropriate and did not reflect the expected standard of service. As an employee of Air Arabia, our company has an agreement with the insurance provider, and Prime is one of our main clinics. As oer the normal process I can get a referal letter from any GP doctor in your clinic to see a specialist However, I was repeatedly informed that I needed to obtain a referral number directly from the insurance company . I would like to thank the local lady seated in the cashier area who took the initiative to assist me by checking directly with the doctor and obtaining the referral letter. Even after Dr. Rayan issued the referral, the Arab staff member refused to proceed with my registration, and the local staff member had to handle the registration herself. I hope this matter will be taken into consideration and reviewed to ensure a better patient experience in the future.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Your call centre team is completely pathetic. I called regarding to book an appointment at Burjuman branch. The lady didn’t booked and appointment for me and didn’t even mentioned what time to reach by maximum for walking to the hospital it was just only mentioned doctor is available till 10pm. Mr. Naeem Uddin mentioned as manager of call centre with the attitude voice claiming it’s not our problem and you can’t blame us. It’s to be understood to walk in by 9pm So do you think the patient is a god and will get a dream to reach by maximum 9. If the slots are not available I didn’t forced to book an appointment for me I would have simply walk to another hospital. Despite of this Mr Naeem Uddin is showing me an attitude instead of an resolution, So the prime medical health centre treats the patients in such a manner??? If this is an attitude there are other hospital and clinics. I would like to get an apology call or necessary actions to be taken against such negative behaviour. Thanks to Mr. Nilesh and reception boy I don’t know his name he was Filipino at 9;30 shift please give him 5star he helped and get my consultation done

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

Je tiens à exprimer toute ma gratitude envers le Dr Elie. Grâce à lui, mon accouchement s’est déroulé dans les meilleures conditions possibles. Dès notre première rencontre, il a su me mettre en confiance avec sa bienveillance, son professionnalisme et sa grande expertise. Il a su répondre à toutes mes questions et a toujours été disponible pour m’accompagner tout au long de ma grossesse. Le jour de l’accouchement, il a été rassurant, calme et extrêmement compétent. Il a su gérer chaque étape avec une grande sérénité, ce qui m’a permis de vivre ce moment avec beaucoup de confiance. Son approche humaine et attentive m’a beaucoup touchée. Je suis reconnaissante pour son soutien et sa prise en charge impeccable. Grâce à lui, mon bébé est arrivé au monde dans des conditions idéales et je ne peux que recommander ce médecin à toutes les futures mamans. Un grand merci, Dr Elie, pour avoir fait de ce moment une expérience aussi positive !

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dear Clinic Team AlBarsha I wanted to take a moment to express my heartfelt gratitude for everything you do. Your compassion, professionalism, and dedication to patient care trulyc make a difference in so many lives. Thank you for going above and beyond – it's truly appreciated! Sunita THANK YOU for the follow up and the effort A big thank you as well to Remilie, who was waiting for me when I arrived at the clinic and helped me a lot. She was smiling, caring, and kind, which made a big difference. Dr. Irfan Rehman was professional and kind. He listened to all my concerns, gave me enough time, and provided clear advice. The nurse Rennisha was also extremely kind, helpful, and always smiling. I would also like to thank the entire team — the radiology staff, cashier, the nurse who gave me the injection, and the Arabic staff at the pharmacy. Everyone was very professional and kind.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I met the dentist at 2:00pm, before that I asked if dental coverage was included in my insurance plan and you guys said yes and I went ahead and consulted then you guys call me at 6 pm to pay 250aed for consultation and get reimbursed ? I double checked before the consultation because I’m switching the insurance company and this will be done in 3 days , meaning no money will be refunded. And I have to pay this ? It is my health, on that we agree but I love to be informed so I plan my money. BTW this is a mistake from both our sides , mostly yours thou ! So we should both pay so a 50% discount sounds reasonably fair given that you didn’t give me choice to . I could have waited for the insurance change or found a cheaper option. Apart from these, the Doctors were Both Great and friendly.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

Dear Dr. [DR Kamal Ali Nakwache], I would like to extend my sincere thanks for the care and attention you have provided me throughout my treatment. Your professionalism and understanding in managing my case have been truly remarkable, and your guidance has had a significant impact on my recovery. I appreciate your accuracy in diagnosis and your clear explanations of the treatment plan and preventive measures. Your continuous follow-ups have also been reassuring, making me feel more confident in the healing process. I highly recommend you to anyone in need of orthopedic consultation, as I have complete trust in your medical expertise and professionalism. Once again, thank you, and I wish you continued health and success in your medical career. With warm regards, [E. al s.]

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I would like to share my experience with Dr. Usha Kiran, whom I truly believe is one of the best gynecologists in Dubai. She performed my myomectomy surgery, which lasted nearly 4 hours and was quite complex due to my multiple previous C-section pregnancies. Despite the challenges, she managed to save my uterus and remove only the fibroids. Her expertise and calm approach gave me so much confidence. Dr. Usha Kiran is extremely kind, patient, and supportive. She explained the entire procedure in detail and made sure I understood everything, which really helped ease my anxiety. I would also like to thank the staff at Prime Hospital Al Garhoud for their excellent care and attention. My stay was very comfortable, and I felt well looked after throughout. Highly recommended.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I would like to share my experience with Dr. Usha Kiran, whom I truly believe is one of the best gynecologists in Dubai. She performed my myomectomy surgery, which lasted nearly 4 hours and was quite complex due to my multiple previous C-section pregnancies. Despite the challenges, she managed to save my uterus and remove only the fibroids. Her expertise and calm approach gave me so much confidence. Dr. Usha Kiran is extremely kind, patient, and supportive. She explained the entire procedure in detail and made sure I understood everything, which really helped ease my anxiety. I would also like to thank the staff at Prime Hospital Al Garhoud for their excellent care and attention. My stay was very comfortable, and I felt well looked after throughout. Highly recommended.

Dr Shipra Rai

Internal Medicine Doctor

I recently visited Prime Medical for an emergency consultation and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Advanced Care Oncology Center

Imaging (Scans), Oncology

I don’t where to start. Been here a couple of times and from my experience been really good with all support staff from, chemotherapy dept, especially not forget Ms Eidth, who was kind and supportive and explained the process clearly. They make sure to calm the patient. My doctor Mr.Alawi is also been very knowledgeable and clarifying all queries and been through my journey of treatment. All nurses including head nurse and Anisha , was very careful while inserting canula and handling patients. Every staff make sure to comfort the patient and take genuine good care of them. I would surely recommend this place to all who wish to undergo chemotherapy in Dubai. I thank team for their dedication and kindness.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Dr. Sawsan Hasan

Dentist

I had an excellent experience with Dr sawsan She is highly professional, knowledgeable, and very attentive to her patients. She explains every procedure clearly and makes sure I feel comfortable and relaxed during the treatment. Her work is precise and shows great skill and care. The clinic is clean, well-organized, and the staff are friendly and helpful. I truly appreciate her dedication and kindness. I highly recommend her to anyone looking for outstanding dental care.

Dr. Samar Khalil

Obstetrician & Gynaecologist

I had a wonderful experience with Dr. Samar Salah. She is extremely professional, kind, and attentive. She takes the time to listen carefully, explains everything clearly, and makes you feel comfortable and reassured. Her approach is both knowledgeable and compassionate, which made me feel confident and well cared for. I truly appreciate her patience and dedication. I highly recommend her to anyone looking for a trustworthy and caring gynecologist.

Dr Saumya Srivastava

Obstetrician & Gynaecologist

The visit was great and full of informations was feeded to me by dra. Saumya. Her approach was very polite and professional. She considered my feelings and thought towards my treatment. And her assistant miss Shemran aliman laban was also very attentive toward my visit. Kudos to NMC for having dra. Saumya and miss shemran as part of your clinical team.

Dr. Konrad Wasylewski

Orthopaedic Surgeon

كل الشكر والتقدير للدكتور كونراد 🌟 كانت والدتي تعاني من تفتت شديد في عظم الورك ولم تكن تستطيع المشي بسبب الألم. بفضل الله ثم بفضل خبرة الدكتور ومهارته في تركيب دعامة للورك، تحسنت حالتها بشكل ملحوظ، وفي اليوم الرابع خرجت من المستشفى وهي تمشي على قدمها. نشكر الدكتور على اهتمامه، إنسانيته، ورعايته الممتازة. أنصح به بشدة لكل من يحتاج لجراحة عظام متخصصة