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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Dr. Shalini Verma

Obstetrician & Gynaecologist

Dr. Shalini Verma is nothing short of a blessing for our family. My wife had a high-risk pregnancy, with complications including high blood pressure and thyroid issues, making the situation extremely critical and challenging. From day one, Dr. Shalini handled everything with exceptional medical expertise, calm confidence, and constant vigilance. Despite the risks involved, she planned and monitored the pregnancy with great precision and ensured timely decisions at every stage. The surgical delivery was remarkably smooth and painless, a true reflection of her experience and skill. Beyond her clinical excellence, what truly stands out is her empathetic nature, clear communication, and reassuring presence, which gave our entire family immense confidence during a very stressful time. Because of her dedication and careful handling, both my wife and our baby are healthy today. We are deeply grateful to her and strongly recommend Dr. Shalini Verma to anyone — especially those facing high-risk pregnancies — who needs a doctor they can trust completely.

Dr. Wael Hosni

Obstetrician & Gynaecologist

I was extremely hesitant and anxious about undergoing surgery due to several reasons, including a previous experience I went through and the feeling of embarrassment. However, after my experience with Dr. Wael and his wonderful medical team, everything completely changed. Dr. Wael is truly kind, highly professional, and incredibly skilled. From the very first consultation, he made me feel comfortable, reassured, and safe. His calm approach and genuine care removed all my fears. Despite his busy schedule, he is always responsive, follows up with his patients, and makes everything smooth and stress-free. The entire team was supportive, respectful, and professional, which made the whole experience much easier than I ever expected. I honestly couldn’t have asked for a better doctor or team. I highly and strongly recommend Dr. Wael to anyone who is feeling afraid or hesitant. You will be in the best hands possible.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Dr Anil Kumar ( endocrinologist ) is the best doctor and my favorite doctor in UAE He diagnose the issue and treat immediately I have recommended him to many of my friends and colleagues, and they have not been disappointed either so far he is indeed one of the greatest and most professional doctors PRIME has ever had.. Thank you, Doctor for your dedication and also being kind and compassionate. You are truly what this industry requires an incredibly genuine doctor and we are grateful that you are living here in UAE to help us and many other patients that I have personally recommend recommended.. Special shout out to the excellent nurse, Sister Simmi. She is always becoming kind and courteous, and this approach makes a difference, especially when you’re not feeling well and not having a good day. Thank you again and we appreciate your hospitality.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

Dr. Hamed Abbasi

Ophthalmologist

For several years, because of a temporal lift surgery I had with another surgeon, my eyelids had a very obvious anatomical problem that looked quite unnatural. No surgeon was willing to correct it. However, two weeks ago I had Blepharoplasty with Dr. Hamed Abbasi. The result is beautiful and completely natural. Even though only two weeks have passed, there are no visible suture marks and none of the unnatural eyelid anatomy that had bothered me for years. The procedure itself was very quick, performed in the shortest possible time and with great precision. My recovery period was also very short and easy. I highly recommend Dr. Hamed Abbasi.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Dr Irfan Rehman

Orthopaedic Surgeon

I had an excellent experience with Dr. Irfan Rehma at Prime Medical Center – Barsha Heights. The doctor was very professional, patient, and truly listened to my concerns without rushing the consultation. Everything was explained clearly in a calm and reassuring way, which made me feel comfortable and confident about my treatment. The approach was caring, knowledgeable, and highly respectful. I really appreciate the attention to detail and genuine concern for patient wellbeing. I would definitely recommend Dr.irfan to anyone looking for a skilled and compassionate doctor.”

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

I would like to express my sincere gratitude to Doctor Daria, a gynecologist, for her high level of professionalism, attentive attitude, and sensitivity. From the very first appointment, one can feel care, tact, and a genuine desire to help. Doctor Daria explains all stages of examination and treatment in detail, carefully answers questions, and creates a calm, trusting atmosphere. It is very valuable to meet a specialist who combines a high level of professionalism with humanity and respect for the patient. Many thanks and sincere recommendations.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

In my experience in prime medical center - motor I would like to express my sincere appreciation to Dr. Ashraf for the excellent care and treatment I received at Prime Medical Center after my accident injury at the eye. He was very kind, professional, and attentive throughout my treatment. His clear explanation and caring approach made me feel comfortable and confident during recovery. Thank you for the outstanding support.

Dr Ahlam Ali

General Practitioner

I had a chest problem and Dr. Ahlam checked me very carefully. She listened patiently, explained everything clearly, and made me feel comfortable and confident during the consultation. Her diagnosis and guidance were very helpful, and I felt relieved after the visit. She is kind, professional, and truly cares about her patients. Highly recommended.

Dr. Yarub Al Shammary

Oral & Maxillofacial Surgeon

The best dentist i ever dealed with, this is my third visit and the experience was wow due to the speed work and result while keeping the best quality in the final result, during the work i did not feel any pain and the whole experience was pleseant. Deffinitely i recommend their center as i will not go somewhere else from now on.

Dr. Gautam Allahbadia

Fertility Doctor

Our experience with Gautam Sir has been incredible. You have been a blessing to us. We truly appreciate your wisdom, knowledge and kindness. Not only you are excellent doctor but a great human being. You have made our dream come true. No words can ever be enough to express our gratitude towards you..