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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr Anil Kumar ( endocrinologist ) is the best doctor and my favorite doctor in UAE He diagnose the issue and treat immediately I have recommended him to many of my friends and colleagues, and they have not been disappointed either so far he is indeed one of the greatest and most professional doctors PRIME has ever had.. Thank you, Doctor for your dedication and also being kind and compassionate. You are truly what this industry requires an incredibly genuine doctor and we are grateful that you are living here in UAE to help us and many other patients that I have personally recommend recommended.. Special shout out to the excellent nurse, Sister Simmi. She is always becoming kind and courteous, and this approach makes a difference, especially when you’re not feeling well and not having a good day. Thank you again and we appreciate your hospitality.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr. Falahunisa Shaikh

Obstetrician & Gynaecologist

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

I would like to express my sincere gratitude to Doctor Daria, a gynecologist, for her high level of professionalism, attentive attitude, and sensitivity. From the very first appointment, one can feel care, tact, and a genuine desire to help. Doctor Daria explains all stages of examination and treatment in detail, carefully answers questions, and creates a calm, trusting atmosphere. It is very valuable to meet a specialist who combines a high level of professionalism with humanity and respect for the patient. Many thanks and sincere recommendations.

Dr Hussein Ismail

General Practitioner

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr Alyaa Mohamed Elnakeb

Obstetrician & Gynaecologist

It was not a pleasant visit at all . She spoke too fast, when I asked for clear explanations for my symptoms she barely explained anything, just repeated what she said before She was rough with the procedure, no bed side manners like letting the patient know you’re about to start before starting. She seemed like she was in a rush and her mannerisms and attitude were completely off putting I’m disappointed

Dr Ahlam Ali

General Practitioner

I had a chest problem and Dr. Ahlam checked me very carefully. She listened patiently, explained everything clearly, and made me feel comfortable and confident during the consultation. Her diagnosis and guidance were very helpful, and I felt relieved after the visit. She is kind, professional, and truly cares about her patients. Highly recommended.

Dr Manar Hajali

Obstetrician & Gynaecologist

had a wonderful experience with my gynecologist Dr. Manar during my pregnancy. She was extremely knowledgeable, patient, and supportive throughout the entire journey. The care and attention I received made me feel safe and well taken care of. I highly recommend her to any expecting mother looking for compassionate and expert care. 🫶🫶🫶

Dr. Selwan Askar

Dentist

I visited Dr. Silwan two days ago. She welcomed me on time on time, check my complaint, did an X-ray, found a cavity, and treated it with zero pain, I am feeling great now. I have known her for eight years and never went to any other dentist. She is professional, honest, and highly skilled. I strongly recommended her.

Dr Raani Natarajhan

Obstetrician & Gynaecologist

The most friendly doctor Ive ever had. Felt relieved all the time coz she is informative. She will never ever make you feel worried about anything and will help you get all the answers to your concerns… She is calm, relax and smiling all the time. 😊👌🏼