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Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I have been visiting Prime Medical Center for some time, and I would like to express my sincere appreciation for Dr. Salam, who is truly an outstanding doctor and one of the best doctors I have encountered. However, I would like to raise a concern regarding the conduct of some front-desk staff members. Specifically, the Arab cashier staff member, as well as the Arab and Filipino male staff at reception, demonstrated unprofessional behavior. The manner in which they communicated with patients was not appropriate and did not reflect the expected standard of service. As an employee of Air Arabia, our company has an agreement with the insurance provider, and Prime is one of our main clinics. As oer the normal process I can get a referal letter from any GP doctor in your clinic to see a specialist However, I was repeatedly informed that I needed to obtain a referral number directly from the insurance company . I would like to thank the local lady seated in the cashier area who took the initiative to assist me by checking directly with the doctor and obtaining the referral letter. Even after Dr. Rayan issued the referral, the Arab staff member refused to proceed with my registration, and the local staff member had to handle the registration herself. I hope this matter will be taken into consideration and reviewed to ensure a better patient experience in the future.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Dr Hussein Ismail

General Practitioner

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

Je tiens à exprimer toute ma gratitude envers le Dr Elie. Grâce à lui, mon accouchement s’est déroulé dans les meilleures conditions possibles. Dès notre première rencontre, il a su me mettre en confiance avec sa bienveillance, son professionnalisme et sa grande expertise. Il a su répondre à toutes mes questions et a toujours été disponible pour m’accompagner tout au long de ma grossesse. Le jour de l’accouchement, il a été rassurant, calme et extrêmement compétent. Il a su gérer chaque étape avec une grande sérénité, ce qui m’a permis de vivre ce moment avec beaucoup de confiance. Son approche humaine et attentive m’a beaucoup touchée. Je suis reconnaissante pour son soutien et sa prise en charge impeccable. Grâce à lui, mon bébé est arrivé au monde dans des conditions idéales et je ne peux que recommander ce médecin à toutes les futures mamans. Un grand merci, Dr Elie, pour avoir fait de ce moment une expérience aussi positive !

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dear Clinic Team AlBarsha I wanted to take a moment to express my heartfelt gratitude for everything you do. Your compassion, professionalism, and dedication to patient care trulyc make a difference in so many lives. Thank you for going above and beyond – it's truly appreciated! Sunita THANK YOU for the follow up and the effort A big thank you as well to Remilie, who was waiting for me when I arrived at the clinic and helped me a lot. She was smiling, caring, and kind, which made a big difference. Dr. Irfan Rehman was professional and kind. He listened to all my concerns, gave me enough time, and provided clear advice. The nurse Rennisha was also extremely kind, helpful, and always smiling. I would also like to thank the entire team — the radiology staff, cashier, the nurse who gave me the injection, and the Arabic staff at the pharmacy. Everyone was very professional and kind.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I met the dentist at 2:00pm, before that I asked if dental coverage was included in my insurance plan and you guys said yes and I went ahead and consulted then you guys call me at 6 pm to pay 250aed for consultation and get reimbursed ? I double checked before the consultation because I’m switching the insurance company and this will be done in 3 days , meaning no money will be refunded. And I have to pay this ? It is my health, on that we agree but I love to be informed so I plan my money. BTW this is a mistake from both our sides , mostly yours thou ! So we should both pay so a 50% discount sounds reasonably fair given that you didn’t give me choice to . I could have waited for the insurance change or found a cheaper option. Apart from these, the Doctors were Both Great and friendly.

Advanced Care Oncology Center

Imaging (Scans), Oncology

I don’t where to start. Been here a couple of times and from my experience been really good with all support staff from, chemotherapy dept, especially not forget Ms Eidth, who was kind and supportive and explained the process clearly. They make sure to calm the patient. My doctor Mr.Alawi is also been very knowledgeable and clarifying all queries and been through my journey of treatment. All nurses including head nurse and Anisha , was very careful while inserting canula and handling patients. Every staff make sure to comfort the patient and take genuine good care of them. I would surely recommend this place to all who wish to undergo chemotherapy in Dubai. I thank team for their dedication and kindness.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Dr. Ubaid Shah

Neurologist

Dr.Ubaid Shah is a brilliant and genius doctor! My son has been suffering from constant headaches that won’t go away for a long time, we saw several doctors and have done city scans and multiple MRI with no results! Other doctors just said nothing we can see nothing we can do to help him! Until we saw Dr.Ubaid who just found the problem at the first visit only by listening to the symptoms !he cured my son and now he is a happy and energetic boy again! Alhamdulellah we were so blessed to know this amazing doctor we are forever grateful! he changed our life for the better 🙏🏻highly highly recommended

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

1) though my number was updated in the system calls are being made to my fathers number whose number was initially provided. The profile doesnt seem to be detached. We were told that both profiles were updated. 2 ) Where appointment calls or report calls or follow up calls are received, returning the call is very difficult as mostly the main board number is shown and contacting the number is not an option in such an event. For instance my father keeps on getting calls related to my appointment and if he is not able to confirm (being at work etc) when I am asked to call back it is difficult.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

This was the worst clinic visit I’ve ever had prime Mizhr. I arrived on time and waited more than 30 minutes just to see the doctor. What made it even worse was that another patient who registered after me was allowed to enter and see the doctor before me. I spoke to the nurse, and she confirmed that I was supposed to be seen first, but said the other patient had an appointment. However, that patient went to speak with the receptionist, and after that she was allowed in before me. This situation was unfair and very unprofessional. Waiting times and appointment order should be respected

Dr. Waleed Alomar

Psychiatrist

The best thing about Dr. Waleed is he doesnt take his profession only as a job.. if a patient needs time more than the appointment slot, he doesnt randomly stops the session. He makes sure his patient open up and give enough time for the patient. Personally, i refused to take medicine though i needed it but he never forced me to take medicine. Eventually he explained and i agreed on myself to take medicine. This made me feel heard and valued. Greatful for all his help and support 🙏😁.. highly recommend

Dr. Mohamed Majed Al Hattab

Cosmetic Doctor, General Practitioner

Honestly I had a very good experience with Dr.Hattab. He is so professional and really knows what he is doing. I was little nervous first but hamdoullah everything was smooth. The doctor explain everything clearly and didn’t push for extra things. The results look very natural and I’m really happy. Clinic is clean and staff are friendly. recommended 100% for anyone want aesthetic treatment. Thank you so much doctor Hattab.

Dr Sameh Elgouhari

Internal Medicine Doctor

An exceptionally dedicated and caring doctor. His quick action and accurate diagnosis saved me from a great deal of suffering. He was empathetic and even brought humor during stressful moments, which really helped. He was also available beyond working hours, showing true commitment to his patients. May Allah continue to bless you in this noble profession and allow you to help many more people. Highly recommended!

Miss Marissa Fernandez

Physiotherapist

Dr Marissa is a well-educated professional and patient for her patients she is totally understand the body mechanism and how to deal with individuals issues i have been with other Drs and did a fine progress, and in 1 session with Dr Marissa my body accepted methods, treatments and exercises and did a huge progress from 1-2 sessions only i’m really optimistic and feels so positive with her ❤️

Dr. Wesam Gouda

Rheumatologist

Dr. Wesam is truly outstanding—highly knowledgeable, professional, and incredibly reassuring. From the very first consultation, he listened carefully, explained my condition clearly, and walked me through each step of the procedure with patience and confidence. The approach he took to relieve my knee pain was systematic, precise, and very effective, and I experienced significant improvement.