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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr Anil Kumar ( endocrinologist ) is the best doctor and my favorite doctor in UAE He diagnose the issue and treat immediately I have recommended him to many of my friends and colleagues, and they have not been disappointed either so far he is indeed one of the greatest and most professional doctors PRIME has ever had.. Thank you, Doctor for your dedication and also being kind and compassionate. You are truly what this industry requires an incredibly genuine doctor and we are grateful that you are living here in UAE to help us and many other patients that I have personally recommend recommended.. Special shout out to the excellent nurse, Sister Simmi. She is always becoming kind and courteous, and this approach makes a difference, especially when you’re not feeling well and not having a good day. Thank you again and we appreciate your hospitality.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Dr. Mawada Barakat Elmagboul

Dermatologist

My last appointment was just a follow up with the doctor to extend the therapy I’m currently on. I’ve been coming here since September, and my skin has completely changed, it’s glowing, I no longer have acne, and the breakouts on my face and back are gone. Visiting Dr. Mawada has helped me not only look better, but also feel better. She is very pleasant, kind, and has a wonderful psychological approach, which made me feel comfortable and well cared for.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I am very satisfied with my consultation with Dr. Seema. She is a highly professional and knowledgeable ENT specialist who listened carefully to my concerns and explained everything clearly. Her approach was kind, patient, and reassuring, which made me feel comfortable throughout the visit. The diagnosis and treatment plan were clear and effective. I would definitely recommend Dr. Seema to anyone looking for an excellent ENT specialist.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

The gynecologist was very professional and competent. However, the payment staff was unprofessional and disappointing. They were laughing and chatting among themselves while I was waiting. I had to wait more than 30 minutes despite having an appointment, because no one was supervising the order of service, and other patients were seen before me. Overall, this was a very unpleasant experience, and I will not be returning

MEDPALM CLINIC

Cardiology, Cosmetic (Aesthetic) Medicine, + 9 more

I have to visit Valentina Dervoed and Gulnaz Gazizova. I would like to express my sincere gratitude to the doctors for their professionalism and attentive care. Thanks to their thorough examinations and thoughtful approach, I was finally able to understand the root cause of my health issues. Everything was explained clearly and with great care. I truly appreciate their support and highly recommend these doctors.

Dr Riamol Nancy

Internal Medicine Doctor

No words simply superb and well experienced professional. Doctor given in detail picture about my blood report to me and she has lot of patience to listen the patient issues is highly appreciated. very rare to get such kind of doctors in the health care market we can trust.

Dr Aditi Soni

Dentist

Dr. Aditi Soni is amazing! Super gentle, friendly, and professional. She made me feel completely comfortable and explained everything so well. The treatment was quick, painless, and the results were great. Highly recommend her if you’re looking for a fantastic dentist! 🦷✨

Dr. Chethan Gopalakrishna

Orthopaedic Surgeon

Five stars for Dr. Chetan! I went to him for help with a frozen shoulder and the results have been life-changing. He is polite, efficient, and truly cares about his patients' well-being. The treatment was precise, and his follow-up care is outstanding. Thank you, Doctor!

Dr. Shan Mammen John

Dentist

تجربتي مع دكتور شان كانت ممتازة بكل معنى الكلمة. دكتور محترف، اسلوبه هادي وباله طويل، يشرح كل خطوة، ويهتم براحه المريض قبل أي شي والممرضه كانت لطيفة جدا و متعاونه انصح بشدة لأي شخص يفكر بتركيب تقويم الأسنان بما اني جربت اكثر من دكتور.

Dr Mythili Krishnamoorthy

Obstetrician & Gynaecologist

Great appreciate to Dr.Mythili Krishnamoorthy, Diagnosed well and explained the disease briefly in easy way to understand. We have taken the decision after the explanation of the disease. Thanks to Doctor.

Dr. Laila Mahmoud

Psychiatrist

My experience with this Dr was great. She listened to me and understood exactly what I was experiencing. She was empathetic and supportive. She was sincere and professional. Im glad I went to her.

Dr. Oksana Melnyk

Obstetrician & Gynaecologist

Dr. Oksana Melnyk guided me through my pregnancy with great care and expertise. I felt safe and well-informed throughout the whole process. Highly knowledgeable!"