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Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

I am extremely grateful for the excellent care and guidance provided by the doctor. He patiently answered all our questions and always explained everything with great concern and positivity. His approach was very reassuring and gave us confidence throughout the treatment. The entire staff was very supportive, well-organized, and efficient. Even though we had a language barrier, we never felt any difficulty at any stage. We received timely updates through messages, emails, and phone calls, and all appointments and meetings were arranged smoothly. I traveled from abroad for the treatment, and I found the doctor to be highly trustworthy and professional. All my concerns were addressed clearly, and I am very happy to have achieved positive results in the very first attempt.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Selima Ben Miled

Obstetrician & Gynaecologist

Dr. Selima was our gynecologist and we couldn’t have asked for better care throughout the journey. She combines deep medical expertise with remarkable calm, empathy, and clarity in every consultation. She takes the time to explain, reassures without ever minimizing concerns, and makes you feel fully supported at every step. Her professionalism, availability, and genuine care made a real difference for us. We are extremely grateful and would confidently recommend her to anyone seeking outstanding gynecological care.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr. Salah Al Kharraz

Dermatologist

My experience with Dr. Salah Al Kharraz was excellent. He is very professional, knowledgeable, and takes the time to truly understand the patient’s concerns. He carefully assessed my skin condition, explained everything clearly, and showed great patience throughout the consultation. I felt very comfortable and confident under his care. Highly recommended.

Dr Maha Sultan

Dermatologist

Dr Maha Sultan. Was source of a great experience here in Medcare Jumeirah branch. That will make me recommend the service her with the Dr for all my friends and anyone. From consultant, to the care about patient, to communication. Everything was excellent. Thanks.

Dr. Dana Albayed

Dentist

I recently visited Dr. Dana for dental treatment, and she proved to be a highly competent professional who guided me clearly through every procedure. The clinic’s staff and facilities exceeded expectations and were well above standard. Thank you!

Dr. Ammar Allouni

Plastic Surgeon

أتقدم بخالص الشكر والتقدير للدكتور القدير الدكتور عمار ، على جهوده الكبيرة ومهارته العالية في إجراء العملية الجراحية. شكراً لإنسانيتك واحترافيتك التي جعلتني أشعر بالأمان، وجزاك الله خيراً على ما بذلته من جهد

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

We visited the Dr. Abdunabi due to a suspected finger fracture, and he was very kind and efficient. He explained every step clearly and made sure there was a clear follow-up plan. We felt well taken care of.

Dr. Negar Mazhari

Dentist

I got full mouth emax veneers with dr negar , fast with no pain and no drilling . Highly recommend Dr negar for people looking for amazing smile in dubai