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Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

As a long time patient who has previously experienced the exceptional care and hospitality of Prime, I was deeply disappointed by the level of service I encountered yesterday. In past years particularly when visiting Dr. Anil Kumar at Prime Hospital in Garhoud, the staff was always welcoming, helpful, and accommodating, even assisting willingly with technical issues. Unfortunately, yesterday's experience at Prime Medical Center stood in stark contrast to those standards. The reception staff treated me with suspicion, questioning whether I was actually the father of the child, and then attempted to make light of the situation with inappropriate jokes to cover it up. I observed the receptionist closely and noticed she did not ask similar intrusive questions to other parents. It became very clear that your branch is unfortunately judging a book by its cover. the same goes to Nursing & cashier. The only bright spot during my visit was the pharmacy, where the staff maintained the high standard of service I used to associate with the entire Prime network. Every staff member I interacted with yesterday aside from the pharmacist seemed indifferent to patients and more focused on showing attitude rather than offering care. Anyways I am not saying the entire experience was completely ruined, but the standard of service I witnessed yesterday falls far short of the excellent reputation Prime has built over the years.

Prime Medical Centre - Burjuman Mall

Obstetrics & Gynaecology, Ear, Nose & Throat (ENT), + 6 more

I would like to share my concerns regarding my recent consultation, I had a very disappointing experience. During the appointment, I tried to explain my symptoms, including shoulder and arm pain, as well as my concerns about my high blood pressure and cholesterol levels. I also explained that Dr. Mir Ali had recommended that I consult a cardiologist for further assessment and possible investigations. However, I did not feel that my concerns were properly addressed. I felt that the doctor did not take sufficient time to understand my symptoms or ask further questions about the cardiologist's recommendation. Additionally, the doctor was wearing a mask and sitting at a considerable distance, which made it very difficult for me to hear her. I had to repeatedly ask her to repeat what she was saying. At the end of the consultation, I was simply advised to continue taking my cholesterol medication and return after one month. I left feeling that my concerns, particularly regarding my shoulder and arm pain and the recommendation for further cardiac assessment, had not been adequately addressed. I believe patients should feel heard, understood and properly assessed, especially when they are experiencing symptoms that require further medical attention. I hope this feedback will be taken seriously.

Dr. Ramy Gendy

Psychiatrist

I cannot recommend Dr. Ramy Gendy highly enough. As someone who struggled with anxiety for a long time, finding the right psychiatrist was one of the most important decisions I made, and Dr. Ramy exceeded all my expectations. From the very first appointment, he made me feel heard, understood, and respected. He took the time to listen carefully to my concerns without rushing, explained my condition in a clear and reassuring way, and developed a treatment plan that was both practical and effective. His calm, compassionate, and professional approach immediately put me at ease. What sets Dr. Ramy apart is his genuine commitment to his patients' wellbeing. Throughout my treatment, he was attentive to my progress, adjusted the treatment when needed, and always encouraged me with patience and understanding. Thanks to his expertise and support, my anxiety has improved significantly, and I have regained confidence and control over my daily life. If you are looking for a knowledgeable, caring, and highly skilled psychiatrist, I wholeheartedly recommend Dr. Ramy Gendy. He has made a truly positive difference in my life, and I am deeply grateful for his help.

Dr. Nourallah Kaddoura

Ophthalmologist

Had a great experience with Dr. Kaddoura! He’s such a cool, friendly, and professional doctor. What I really appreciated was how he took the time to explain the different options based on his assessment, without making me feel rushed. He was very clear about the procedure, instructions, and aftercare, and his follow-ups were excellent. Going for PRESBYOND was honestly one of the best decisions I’ve made! The procedure was quick and painless, and I had perfect vision within just 24 hours. The results were beyond my expectations given i'm immunocompromised with SLE. I honestly can’t recommend Dr. Kaddoura enough! If you’re considering vision correction, he’s definitely the doctor to go to. His expertise, attention to detail, and genuine care make all the difference. I couldn’t be happier with my results and would recommend him without hesitation. Truly one of the best decisions I’ve ever made!

Dr. Samaher Alattar

General Practitioner, Cosmetic Doctor

من سنة تقريباً وأنا أتعالج عند دكتورة سماهر لمشاكل بشرتيه من الحبوب والمسامات، وللأمانة مهما أقول عنها ما بوفيها حقها، وما أتخيل أبد اغيرها أو أروح عند غيرها أكثر شي أحبه فيها معاملتها الراقية ومصداقيتها، تحسين إنها تخاف على بشرتج وتهتم فيها من قلب!!! وما تحط لج ولا تسوي لج أي شي إلا إذا فعلاً بشرتج محتاجتنه. مب من النوع اللي يسوي لج علاجات أو يقترح عليج أشياء بس عشان تسوي، بالعكس، كل شي عندها بضمير وبأمانة، وهذا أكثر شي يخليني أثق فيها وأرتاح وأنا أعالج عندها من تجربتي وياها، الصدق والمصداقية عندها فوق كل شي، ودوم تشرح لج شو اللي تحتاجه بشرتج وشو الأنسب لها، وتحسين إنج في أيد أمينة. بالنسبة لي، الثقة بالدكتورة وايد مهمة، وهي كسبت هالثقة من تعاملها وصدقها واهتمامها ❤️❤️❤️❤️ الله يعطيج العافية دكتورة سماهر وما قصرتي ويانا!!! وإن شاء الله دوم من نجاح لنجاح، وتستاهلين كل خير. واللي تسألني عن دكتورة لبشرتها، من قلبي أرشحلها دكتورة سماهر، لأن تجربتي وياها خلتني ما أفكر أختار غيرها أبداً 🫶🏻❤️

Ibn Sina Medical Centre - Abu Dhabi

Allergy Medicine, Beauty Therapy, + 10 more

I had a wonderful experience at this dental clinic. My dentist was professional, attentive, and reassuring throughout the entire visit, taking the time to explain everything clearly and making sure I felt comfortable. The quality of care and attention to detail were excellent. The staff were equally amazing — welcoming, friendly, respectful, and helpful from the moment I arrived. Everyone made the experience smooth and pleasant, and I truly appreciated how well I was treated. It is not always easy to feel comfortable at the dentist, but the professionalism, kindness, and care shown by the entire team made a real difference. I highly recommend this clinic to anyone looking for excellent dental care and a team that genuinely cares about its patients. Thank you to the dentist and the whole staff for such a great experience!

Dr Talal Mohammad

Obstetrician & Gynaecologist

بعد مراجعتي للمستشفى، أفادني قسم الطوارئ، وبعد إجراء الفحوصات اللازمة، بأن زوجتي تعاني من حمل خارج الرحم وتحتاج إلى تدخل جراحي عاجل. وعلى الفور، توجهنا إلى الدكتور طلال بناءً على توصية ونصيحة الجميع، حيث استقبلنا بكل رحابة صدر واهتمام، وشرح لنا جميع خطوات العلاج والإجراءات اللازمة بكل وضوح واهتمام، ثم دخلت زوجتي لإجراء العملية، وخرجت منها بفضل الله وهي بخير. والحق يُقال، إن الدكتور طلال يتميز بأخلاقه العالية وطيب تعامله واهتمامه الكبير بمرضاه، فهو طبيب ودود وقريب من المريض، ويحرص على التواصل المستمر معه. وفي كل مرة نتواصل معه للاستفسار عن أي أمر، نجده متجاوباً، يجيب عن جميع الأسئلة ويوضح لنا كل التفاصيل بكل رحابة صدر. كل الشكر والتقدير للدكتور طلال على جهوده واهتمامه وإنسانيته، ونسأل الله أن يجزيه خير الجزاء، وأن يوفقه في عمله ويبارك في علمه وجهوده

Prime Medical Centre Barsha Heights

Obstetrics & Gynaecology, Cardiology, + 10 more

I was extremely disappointed with the clinic’s hygiene standards and overall level of service. The doctor had to take the eye-dilating drops from her personal handbag, as the clinic did not have them readily available. This raised serious concerns about the clinic’s preparation, hygiene standards, and infection-control procedures. Unfortunately, the clinic was not clean at all, and the overall service was very unprofessional. I believe this is completely unacceptable, especially for a medical facility where patients come for eye examinations and treatment. I strongly recommend that the management investigate this matter and take immediate action to improve the clinic’s hygiene standards and patient care.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I’m truly grateful to Dr. Zaynab and her lovely assistant nurse, Aisha, for their exceptional care and kindness. ❤️ Dr. Zaynab is such a compassionate and comforting doctor who always goes the extra mile to make me feel at ease. She patiently explains everything in detail and ensures I feel reassured and well cared for. Nurse Aisha is equally wonderful, always welcoming me with a warm smile and treating me with genuine kindness and care. Both of them make every visit a positive and comforting experience. Thank you for your dedication, warmth, and the extra care you give from the heart. I feel truly fortunate to be under your care. Highly recommended! ❤️🌷

Diversified Integrated Sports Clinic (DISC) - JLT

Physiotherapy, Chiropractic, + 3 more

I had been suffering from lower back pain and had previously visited around six different physiotherapists, but unfortunately, none of them managed to give me the relief I needed. After starting treatment with Chadi, I finally experienced a significant improvement. His approach is very professional, his attitude is incredibly kind and friendly, and most importantly, his treatment is perfectly tailored to my condition. He really understands the problem and knows exactly how to treat it. Honestly, his treatment feels magical! I highly recommend him to anyone looking for an excellent physiotherapist.

Dr. Sahar Al Kazzaz

Plastic Surgeon

تجربتي مع الدكتورة سحر كانت أكثر من رائعة، وبكل أمانة كل شي كان ممتاز من الألف إلى الياء في عملية شد البطن، من أول زيارة لين العملية والمتابعة بعدها. ❤️ الدكتورة سحر ما قصرت معاي أبدًا، وكانت مهتمة فيني وحرصها على راحتي وطمأنتي خلاني أحس إني في أيدٍ أمينة. تعاملها راقٍ، وشغلها واهتمامها بالتفاصيل يستحقون كل الشكر والتقدير. وايد سعيدة إني اخترتها، ولو رجع فيني الوقت باختارها مرة ثانية بكل ثقة. أنصح فيها من كل قلبي، والله يعطيها العافية ويوفقها ويبارك لها في شغلها. تستاهل كل خير. ❤️🌷

Trellis Hospital (Formerly Gargash Hospital)

Obstetrics & Gynaecology, Anaesthetics, + 13 more

I couldn’t recommend a better doctor! Dr Mahmoud the gastroenterologist is incredibly professional, kind, and compassionate. He always makes me feel safe, comfortable, and at ease. What I appreciate most is how reassuring he is, taking the time to listen, explain, and address any concerns. His calm and caring approach makes such a difference and builds so much trust. Truly an excellent doctor, and I’m grateful to be under his care. Highly recommended!

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

The reception wait time needs to be looked into. I came in for a simple blood draw and waited at reception for approximately 20 minutes before I was able to proceed. This was only after I followed up to ask what was causing the delay. Once I reached the lab, there was no wait time at all, and the nurse was very friendly, professional, and helpful. My only concern was the delay at reception, as the rest of the experience was great.

Dr. Nabil Akkawi

Neurologist

أحب أشكر الدكتور من كل قلبي على اهتمامه ومتابعته لحالتي. كنت أعاني من مشاكل في رجولي وصعوبة في الحركة، والحمدلله بفضل الله ثم بفضل جهوده واهتمامه تحسنت حالتي بشكل كبير. ما قصر معاي أبداً كان متعاوناً حريصاً على راحتي وكان يزورني كل يوم ويطمئن على حالتي ويشرح لي كل شيء بكل وضوح واهتمام. شكراً دكتور على إنسانيتك وحرصك واحترافيتك، الله يعطيك العافية ويجزيك كل خير. أنصح فيه بكل ثقة ❤

Dr Shirin Behrouzifar

Dermatologist

I couldn’t recommend Dr. Shirin enough! She is an amazing doctor who truly cares about her patients. I had my treatment with her and couldn’t be happier with the experience. She is professional, kind, attentive, and makes you feel comfortable and well taken care of. We are lucky to have her as our family doctor. Highly recommended!

Dr. Lamia Hamam

Dermatologist

دكتورة شاطرة وجميلة أسلوب وشكل وتعرف توصل لجميع عقليات البشري معلومة البسيطة عندها روية جمالية طبيعية لتقنع مراجعة ممكن تغير رأيه لي شئ افضل له هي بختصار دكتورة تجنن روعه غيرتني 360 للأفضل اشكرها من كل قلبي ان عرفتها وطبعا نصحت بنتي وصديقاتي فيها لان واثق من شغلها وأمانتها فعلا تستحق ما اقول شكرا يا دكتوره ليما همام 🙏🏻