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Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

My family and I have been loyal patients at Prime Medical for over five years , and Dr. Michael has been our regular Orthopedic doctor during this time. However, the treatment we received during our visit today was nothing short of disrespectful and unprofessional. The Incidence details are as follows - While we were still discussing our medical concerns, Dr. Michael abruptly wrote a prescription, picked up his personal belongings, and walked out of the room without any explanation or closure. As patients, we expect the allocated 15–20 minutes for our consultation to be respected. Unfortunately, this was not the case. The behavior of walking away from consultation room while patients are still there was completely inappropriate, especially in front of my wife, child, and elderly father. We were left feeling humiliated, dismissed, and deeply disrespected. This is not acceptable - a doctor cannot treat patients this way, regardless of the circumstances. I expect Prime Medical to take immediate action to ensure that such behavior is addressed, and that patients are treated with the respect they deserve.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I am writing to express my heartfelt appreciation for Dr. Usha Kiran, whose exceptional surgical expertise and compassionate care made my recent procedure at Prime Hospital a success. Facing a complex case involving grade 4 endometriosis, a frozen pelvis, and extensive adhesions, Dr. Usha Kiran performed a complex laparoscopic hysterectomy with bilateral salpingo-oophorectomy and adhesiolysis, a procedure that required precision, patience, and profound expertise. Her attention to detail, calm demeanor, and commitment to patient safety were evident throughout. Thanks to her, I experienced a smooth recovery and felt truly cared for not just as a patient, but as a person. I highly recommend Dr. Usha Kiran to anyone seeking expert gynecological care. She is a true asset to Prime Hospital and the best gynecologist in Dubai and also a blessing to her patients.

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

My experience with Dr. Nageena and the reception team at Neuroactive Health Hub has been truly excellent. Dr. Nageena is highly professional, knowledgeable, and incredibly compassionate. She listens patiently, explains everything clearly, and ensures you feel comfortable and confident throughout the consultation. The reception team deserves special appreciation for being polite, helpful, and well-organized. They manage appointments efficiently, greet patients with a smile, and are always ready to assist, making the entire visit smooth and stress-free. Overall, Neuroactive Health Hub provides a welcoming and professional environment with exceptional care and service. I highly recommend Dr. Nageena and her team to anyone looking for quality healthcare and a positive patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

Dr. Nourallah Kaddoura

Ophthalmologist

I had LASIK eye surgery yesterday with Dr. Nourallah Kaddoura, and I honestly couldn’t be more grateful. My case was complicated, with -4 myopia, and I was quite nervous before the procedure. However, Dr. Nourallah handled everything so smoothly and professionally that I felt calm and confident throughout the entire process. He explained everything clearly, was very reassuring, and the surgery itself was quick and comfortable. I could immediately feel that I was in very experienced hands. I highly recommend Dr. Nourallah Kaddoura to anyone considering LASIK, especially if you have a complex case. Truly an excellent doctor.

Dr. Naysla Tatiana Galvis

Obstetrician & Gynaecologist

I had an excellent experience with Dr. Naysla. She was incredibly accommodating and kind, and you can truly feel her sincerity and empathy. From the very start of the procedure until the end, she explained everything clearly, what to expect, what to do, and what the effects would be. During the procedure, I didn’t feel any pain at all, and it was clear how knowledgeable and skilled she is with her profession. She’s honestly the reason I’ve decided to transfer to this hospital. I hope all doctors were like her! Will surely recommend her! Also, Happy New Year, Doc!

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I would like to sincerely thank Dr. Asma Abdulatif for her outstanding professionalism and kindness. She is extremely knowledgeable, gentle, and attentive, and she explains every step with great clarity, which makes the whole experience very comfortable and reassuring. Her dedication and attention to detail truly reflect her high level of expertise. I am very grateful for the excellent care I received and highly recommend Dr. Asma Abdulatif to anyone looking for a professional and caring dentist.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Eastman's Smile Solutions Dental Clinic

Dentistry

As a parent, I was really worried about my 8-year-old son’s teeth, but Dr. Saba gave us so much reassurance and care. She treated him with quad helix expansion and was incredibly patient, gentle, and understanding. My son felt safe and comfortable during every visit, which meant everything to us as parents. Seeing the improvement in his smile makes us so happy and thankful. We truly trust Dr. Saba and highly recommend her to any parent looking for the best care for their child.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

First Psychiatry Clinic

Psychiatry, Psychology

Dr. Eman is an exceptional psychiatrist at First Psychiatry Clinic. She is very kind, patient, and truly listens without judgment. She explains everything clearly and makes you feel comfortable and understood from the first visit. Her professionalism, empathy, and genuine care make a huge difference. I’m very grateful for her support and highly recommend her to anyone looking for a compassionate and skilled psychiatrist.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Just one thing about the prescriptions, it wasn’t discuss to me by the doctor that he will give me a 2months medication for my eyes. So since the waiting time with the insurance approval was really long, I have no choice but to take it and paid 100aed. Cuz I ask the pharmacist if he can reduce that medication because it’s a lot. He said then again it will take time. It’s just unnecessary 2months of medication!

Dr. Kassem Ahmad

Obstetrician & Gynaecologist

"I would like to share my sincere thanks for the exceptional care provided to my wife during her recent hysterectomy surgery. Dr. Kaseem Ahmad and her nurse Danica Enriques were incredibly professional throughout the entire process. Their expertise and attentive care made a significant difference in her experience and recovery. We are very grateful for their dedication and highly recommend them to others."

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Prenatal Excellence: Meet Dr. Yarub, a consultant and true scientist. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.