Find your trusted
Find your trusted Doctor

Emirates Specialty Hospital - DHCC

My overall experience with Dr. Sherif Awad and his clinic was very positive. Dr. Sherif is an exceptional surgeon—professional, knowledgeable, compassionate, and an excellent listener. He took the time to explain every step of the process in detail, answered all my questions patiently, and made me feel supported throughout my treatment and surgery journey. The clinic staff were also kind, professional, and welcoming. The only challenge on the outpatient side was communication by phone. Reaching the clinic can sometimes be difficult as calls need to go through the hospital operator, and patients often have to wait for the clinic to call back. While the team was always helpful once contacted, a more direct communication channel would significantly improve the patient experience. Unfortunately, my inpatient stay at Emirates Hospital Healthcare City for two days and one night following surgery was disappointing and fell well below the standard I expected. First, the room itself felt outdated and in need of refurbishment. The sofa's leather was visibly worn, and the bed pillow had stains on it. For a premium healthcare facility, the room condition did not reflect the level of quality I anticipated. More concerning, however, were two major issues: 1. Response times to patient requests were often excessively long. On one occasion, I waited more than two hours after requesting pain relief before receiving my IV pain medication. For a patient recovering from surgery and experiencing significant discomfort, this was extremely distressing. 2. The noise levels made rest almost impossible. During the day, there was continuous noise from a construction site directly outside the room window. Inside the ward, every patient call button triggered a loud beeping alarm that could continue for extended periods until a nurse responded—sometimes for close to an hour. This resulted in near-constant noise throughout the day and night. Sleep and recovery were further impacted by loud conversations and laughter among staff during the night, ongoing alarm sounds, and even cleaning activities in the early hours of the morning. The most frustrating incident occurred around 2 a.m. when a cleaner repeatedly hit our room door with a mop while cleaning the corridor, waking both me and my husband. For patients recovering from surgery, adequate rest is essential, and this environment made that nearly impossible. While I am extremely grateful for the excellent care provided by Dr. Sherif Awad and appreciative of the professionalism of the clinic team, the inpatient experience at the hospital was not satisfactory and requires significant improvement. Better room maintenance, faster nursing response times, and a much stronger focus on creating a quiet healing environment would greatly enhance the patient experience.

Dr. Pavithra V Reddy

Internal Medicine Doctor

⭐⭐⭐⭐⭐ 5/5 Highly Recommended Dr. Pavithra is an outstanding Internal Medicine Specialist who has been taking care of both my health and that of my family. Her professionalism, expertise, and genuine concern for her patients are truly exceptional. She has guided me through a remarkable journey of improving and managing multiple health conditions, taking the time to explain every aspect of my care in detail. Whether reviewing laboratory results, discussing treatment options, or helping me understand the impact of lifestyle changes, she ensures that I am fully informed and actively involved in my healthcare decisions. What I appreciate most is her patience and thoroughness. She carefully reviews every test result, explains the findings in a clear and understandable manner, and develops practical treatment plans tailored to individual needs. Her approach goes beyond simply treating illnesses, she focuses on helping patients achieve long-term health and well-being. Thanks to her guidance, I have gained a much deeper understanding of my health and have made significant progress in managing my medical conditions. Her dedication, knowledge, and compassionate care have made a meaningful difference in my life. I would wholeheartedly recommend Dr. Pavithra to anyone seeking an Internal Medicine Specialist who is knowledgeable, attentive, compassionate, and committed to helping patients achieve the best possible health outcomes. She is truly one of the finest physicians I have had the privilege of consulting.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I had an appointment with Dr.Sally to read my results, I’ve waited 30 minutes because as per her nurse there is still other patient inside, after that her nurse told me to wait another 20 to 25 minutes because she had a “meeting”, I’ve comeback after 30 minutes knowing that someone is inside her clinic, again another 15-20 minutes waiting time. When she finally went out with other patient, she saw someone from the reception as if they’re VIP’s, as i was watching them talking, after few minutes all of them went inside, so i told the filipino supervisor what had happen. I was so upset and disappointed during that time! She came out and told me in the middle of the crowd about my diagnosis, he even told the supervisor about my medical result infront of me like as if we are family (this lady has a high cholesterol im very shocked!!), how could she do that! And how could she say that?!!! She invaded my privacy and i wasnt very comfortable discussing it infront of other people, he wasnt even my family just to begin with!!! This has to do something, This doctor is giving me trauma and she is not treating her patients fairly and just selecting her priorities. The next day I had to go back and book for another doctor just to know my right medical results. I want to hear a feedback! This is very well disappointing and worst Doctor I had ever encounter

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I made an appointment with Dr. Ameer after sustaining a deep cut to my thumb with a bread knife. From the moment I arrived, the care I received was exceptional. I waited no more than five minutes before being seen by the medical team. Dr. Ameer carefully examined the injury and clearly explained the recommended course of treatment, ensuring that I understood exactly what was required. He was professional, reassuring, and genuinely attentive throughout the entire procedure. Within approximately 20 minutes, the wound had been thoroughly cleaned, four stitches had been inserted, and my thumb was carefully bandaged to help prevent infection. I was also given clear aftercare instructions, together with a prescription for antibiotic cream to apply once the dressing is removed. I would like to express my sincere appreciation to Dr. Ameer for the prompt, compassionate, and highly professional care he provided. His calm manner, attention to detail, and efforts to make the procedure as comfortable and painless as possible were greatly appreciated. Thank you for turning what was a very distressing accident into such a positive healthcare experience.

Advanced Care Oncology Center

Imaging (Scans), Oncology

أود أن أعرب عن خالص شكري وامتناني لجميع العاملين في المستشفى على المعاملة الراقية والجميلة التي حظيت بها والدتي خلال فترة علاجها. لقد كانت تجربتنا بالكامل رائعة ومريحة بفضل احترافيتهم العالية وإنسانيتهم.شكر خاص وجزيل للطاقم بأكمله، وأخص بالذكر الدكتور طارق على عنايته الفائقة واحترافيته، والآنسة الرائعة والمتميزة Abegail التي كانت مفعمة بالحيوية والطاقة الإيجابية التي تزرع الأمل في نفوس المرضى.شكراً لكم جميعاً من القلب على كل ما قدمتموه، وممتنون جداً لرعايتكم الطيبة. I would like to express my deepest gratitude and appreciation to the entire hospital staff for the wonderful and kind treatment my mother received during her treatment period. Our overall experience was truly amazing and comfortable, thanks to their high professionalism and exceptional care.A special thanks to the whole team, especially Dr. Tarek for his outstanding care and expertise, and the wonderful Ms. Abegail, whose vibrant energy, vitality, and positive attitude brought so much comfort and hope.Thank you all from the bottom of our hearts for everything you have done. We are truly grateful for your incredible care!

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I am extremely grateful to Dr. Iza Roelle Maniego for the excellent care and treatment I received. She performed my laparoscopic myomectomy with exceptional skill and professionalism. From the initial consultation to my recovery, she demonstrated remarkable expertise, dedication, and compassion. I was truly impressed by her knowledge, attention to detail, and commitment to providing the best possible care for her patients. She took the time to explain the procedure clearly, answered all my questions, and made me feel comfortable and confident throughout the entire process. Thanks to Dr. Maniego’s outstanding surgical skills and dedication to her work, my surgery was successful, and my recovery has been going well. I highly recommend her to anyone looking for a highly competent, caring, and dedicated doctor. She is truly an exceptional physician who goes above and beyond for her patients. Thank you, Dr. Maniego, for your excellent care and unwavering dedication. I deeply appreciate everything you have done for me. ❤️

Allied Medical Centre

Endocrinology and Diabetes, Imaging (Scans), + 16 more

I have an appointment for my Chest Xray. The reception staff (Male) greeted me very well. But, the most amazing experience I had was with Ms. LIZEL (Radiographer/Xray Staff) who accommodated me like I was a very important person in the room. She called my name with a sweet smile and assisted me all throughout my XRAY. She made me feel like she's there for me not just to take imaging of my chest but as a family who truly cares for her patient. My anxiousness was replaced with comfort and relaxation. She is very nice staff that made me want to come back again even if I had no sickness. I hope this letter find its way to the MANAGEMENT. SHE DESERVES WHATEVER PROMOTION OR ANY REWARD A NICE STAFF LIKE HER. Truly, this is not only my satisfaction, I can assure other patients commended her already before me. Thank you, AMC and to Ms. Lizel. What an amazing journey I had in a single amount of time.

Emirates Hospital Jumeirah

Cardiology, Cosmetic (Aesthetic) Medicine, + 8 more

I highly recommend Dr. Elie El Ahmar and a sincere thank you for him. Throughout my pregnancy, he provided exceptional care, professionalism, and unwavering support. He always took the time to answer my questions (very quickly may I add), reassure me, and make me feel comfortable during every step of this special journey. His expertise, kindness, and genuine concern for both me and my babies gave me great confidence and peace of mind. I am truly grateful for the outstanding care and attention he provided. Thank you, Dr. Elie, for making my twin pregnancy experience such a positive and reassuring one. You are an amazing doctor, and I will always appreciate your dedication and compassion.

Delta Plus Clinics

Cosmetic (Aesthetic) Medicine, Dentistry, + 1 more

I’ve been to many physio clinics in Dubai, Delta Plus stands out as one of the best. A perfect balance between advanced technology and hands-on therapy. Being young and active, my aim is to work on athletic performance rather than just pain management. I’ve worked with Emek on separate occasions recovering from shoulder, knee, and wrist injuries. Emek is easily the best physio I’ve worked with. He’s incredibly knowledgeable, takes the time to listen, and tailors his approach to each individual—both my wife and I have been treated by him. He is committed to constantly learning and improving his craft, which really shows in the quality of care. Highly recommend.

Dr. Ahmed AlMarzooqi

Ophthalmologist

10.....I loved his kundness....politeness in explaining very clearly and simply what I needed to know.He was very welcoming in his approach which gave me the confidence to be checked and served by the doctor.First impressìon is the last one and to conclude....I loved his openness and the manner in which I was received and treated bu him.The first operation was really amazing and very professiinal and very reassuring......I loved it And thank you so much for treating your patients in this kind manner!!!!

Dr. Muhammad Afaq Shah

Ophthalmologist

Dr. Muhammad Afaq is an exceptional ophthalmologist and surgeon. He attended to all three of my children, and we had an excellent experience from start to finish. He was patient, kind, professional, and took the time to explain everything clearly. His expertise and gentle approach made my children feel comfortable and at ease. I highly recommend him to any parent looking for outstanding eye care.

Dr Mustafa Saif

Internal Medicine Doctor

We recently moved from India and settled here, and it was difficult to find a family physician who could ensure continuity of our medical care. Dr. Mustafa has been extremely helpful, taking the time to understand our medical history and continue our treatment seamlessly. We are very grateful for his support, professionalism, and caring approach. Highly recommended.

Dr Wadah Shaker Aljudi

General Surgeon

Dr. Wadha Shakir is a highly professional surgeon who performed my children’s circumcision with great care and expertise. His nurse is also very cooperative, friendly, and supportive, which made the whole experience smooth and reassuring.

He explained my condition clearly and recommended the right treatment, which was very effective and helped me recover significantly. His positive attitude and attention gave me confidence and comfort throughout the treatment process.

Dr Varsha Ojha

Obstetrician & Gynaecologist

To Dr. Varsha Ojha and the rest of Prime Medical Team, you have truly exceeded my expectations. The name Prime Medical perfectly reflects the excellent care and attention you give to your patients. Thank you very much! ❤️

Dr. Ihab El Tayeb

Endocrinologist

Dr. Ihab El Tayeb and the nursing staff are extremely cooperative and highly professional. Dr. Al-Tayeb explains the patient’s condition and treatment plan step by step, ensuring everything is clear and easy to understand.