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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Good afternoon, My name is Syed. I visited Prime Medical Center yesterday for a pediatric consultation. I have Daman health insurance, and the consultation with the pediatrician was completed smoothly. However, when I went to the pharmacy with the doctor’s prescription, I was informed that there was a technical issue with the Daman insurance system. I was then provided with a claim/reimbursement form and was advised to purchase the medicines through a pharmacy. I subsequently visited three different pharmacies, but none of them accepted the form. I was informed that the required RX/prescription number was missing from the form. This resulted in a very difficult and frustrating situation for me, especially as I had visited the medical center for my child and expected the insurance and pharmacy process to be handled smoothly. I would like to understand: 1. If there was a technical issue with Daman insurance at Prime Medical Center, why was the consultation processed without informing me about the issue beforehand? 2. Why was I given a claim form that was not accepted by other pharmacies due to missing information? 3. Why was I required to visit multiple pharmacies to resolve an issue that was not caused by me? 4. Who will take responsibility for the inconvenience and additional time caused? I request Prime Medical Center to investigate this matter urgently and provide me with a proper explanation and resolution. I also request that such issues be addressed internally so that other patients do not face the same difficulty.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Obstetrics & Gynaecology, Ear, Nose & Throat (ENT), + 12 more

I would like to provide feedback regarding my recent visit to the doctor. During my visit, I requested two days of sick leave because I was experiencing stomach pain and had vomited twice the previous day. I also explained that I had been feeling unwell and uncomfortable from around 5:00 PM until late at night. However, I was advised that one day of sick leave would be sufficient and that, with the medication, I would be feeling better the following day. Unfortunately, when I joined work the next day, I was still experiencing stomach pain and did not feel well. As a result, I had to leave work early. I also wanted to avoid the heavy traffic between Dubai and Sharjah, especially on Thursday, as travelling while feeling unwell would have been difficult. I understand that the doctor makes a medical assessment based on the patient's condition at the time of the consultation. However, I would appreciate it if my symptoms and the possibility that they might continue into the following day could be taken into consideration when determining the appropriate sick leave period. I am sharing this feedback because I believe that allowing sufficient recovery time when a patient is still experiencing significant symptoms would help them recover properly and return to work when they are genuinely fit to do so.

Prime Medical Center - Motor City

Ear, Nose & Throat (ENT), Obstetrics & Gynaecology, + 6 more

Actually I couldn’t expect that Doctor can be not friendly to patient, I went by walk-in to the hospital and took token for consultation, because that time I had panic attack, my emotions were so high and bad that I almost couldn’t control, so I started to cry, but once I met the Doctor, he told me next time make appointment our patients who made appointments they’re complaining because they’re waiting long time cause of me, so that means I’m not the patient? I’m nobody? What if I don’t have app ? What if that time I need urgent to see the doctor because I had panic attack and making appointment didn’t came to my mind, after this I didn’t want to share with doctor anything, I didn’t feel comfortable with him and i didn’t trust him, experienced one they know with patient need to be patience. In consultation he just asked me questions and I was answering, and he gave me diagnose of depression, he gave me prescription medication which is antidepressants, he gave me his WhatsApp if in case I didn’t understand how to take I can ask him on WhatsApp but once i bought the medication I asked him in WhatsApp 3 questions he just answered one and another’s ignored. For consultation psytherapist 700AED and this attitude, i don’t think will help patients to get better.

Dr Reyaz Ahmad

Internal Medicine Doctor

I am writing to express my strong dissatisfaction with the care and conduct I experienced during my appointment with Reyaz on 10 Sept at 5:00 PM. Despite arriving on time, I was kept waiting for 40 minutes and was only seen at 5:40 PM. The nursing staff informed me that the delay was due to the doctor arriving late to the clinic. More concerningly, the doctor chose to document subjective, unprofessional comments in my official medical summary, writing: "Patient showing dissatisfaction and angryness because I have seen a patient having severe chest pain before him." Including personal grievances and speculative commentary in a patient's medical summary is unprofessional and unacceptable. This documentation renders my official medical report unusable for administrative and employment purposes. I request that management investigate the timeline of the doctor's arrival and immediately issue an amended medical report that strictly reflects clinical facts, free from personal bias and unprofessional remarks.

Prime Medical Center - Oasis Mall

Dentistry, Cardiology, + 14 more

good day i actually decided to stop visiting your hospital due to following reason Yesterday was my second experience of your hospital ,Although all was well but as a heart patient i have asked dr huris for the second time to help me having his mobile phone number just for emergency cases which was rejected , i have got shocked of hearing no , A doctor to refuse his patient(HEART PATIENT) giving his number and to tell him you can reach me through the hospital number ,I believe in emergency case if patient wants to reach his doctor trough the telephone center then the doctor has to go to cemetery and visit his patient hope you did undrestand me therefore i believe i have to go back to my previous doctor where i do have their mobile phone number thanks and regards

Trio Dental Center

Dentistry, Oral & Maxillofacial Surgery

I had all four of my wisdom teeth surgically removed by Dr. Sari, and I had such a great experience with her. We first did a panoramic X-ray, and she took the time to carefully explain the entire procedure and what to expect. The extractions were done over two sessions, and I genuinely felt no pain during the procedures or afterward. What I appreciated even more was that Dr. Sari personally checked on me after the surgeries to make sure I was doing well, which I found incredibly thoughtful and professional. The clinic itself is extremely clean, modern, and well maintained, and the whole experience made me feel comfortable and well cared for. I highly recommend Dr. Sari, especially if you’re nervous about wisdom tooth removal. 🦷🤍

Dr. Rachad Alsawaf

Paediatrician

Very beneficial and effective as always . Our family pediatrician since my kids were born—truly an amazing doctor who always goes the extra mile with follow-ups and guidance. Whether it’s a common seasonal flu or any other concern, he is always attentive, reassuring, and gives the best advice. We are so grateful to have him as our trusted family doctor! Our family pediatrician since my kids were born—truly an amazing doctor who always goes the extra mile with follow-ups and guidance. Whether it’s a common seasonal flu or any other concern, he is always attentive, reassuring, and gives the best advice. We are so grateful to have him as our trusted family doctor!

Factor Smile Dental Clinic

Dentistry

I’ve had a wonderful experience at Factor Smile. About six months ago, I was treated by Dr. Gultach, who did an excellent job treating all of my root canals. We also had a professional dental cleaning, and I was very happy with the results. Today, I came back for another dental cleaning and had an appointment with Dr. Dmitry. Once again, I was very satisfied with the care, professionalism, and attention I received. I would like to sincerely thank both Dr. Gultach and Dr. Dmitry for their excellent work and kind attitude. I’m very happy to have found such a professional and trustworthy dental clinic. Highly recommended! ✨

Dr Arunodaya Mohan

Haematologist

Dr Mohan checks the patients reports and response thoroughly and then proceeds cautiously ahead. She’s very specific in checking the response of the treatment and monitoring any side effects. She was quick to notice and make necessary changes regarding the treatment when it was not initially responsive. With the new treatment we were able to see a deep response and are grateful for her decision making skills. We can also reach her anytime which is great. She is friendly and effectively communicates what is going on.

Bloom Plus Poly clinic

Dentistry, Dermatology, + 4 more

We had a wonderful experience with Dr. Arvind Kumar Chowdhary. He is an excellent pediatrician who is very patient, caring, and attentive with children. He listened carefully to our concerns and explained the diagnosis and treatment in a simple and reassuring way. His gentle approach made our child feel comfortable, and we felt confident in his care. We truly appreciate his professionalism and dedication. Highly recommended for parents looking for a knowledgeable and compassionate pediatric specialist.

Dr. Abdul Manaf Oliyil

Dentist

I had a great experience with Dr. Abdul Manaf at Booster Dental Clinic. He has treated me twice, and on both occasions, he was extremely professional, kind, and patient. He explained the treatment clearly, made me feel comfortable throughout, and did an excellent job. I really appreciate his expertise and the care he takes with his patients. Highly recommended Dr. Abdul Manaf for anyone looking for a skilled and trustworthy dentist!

Dr Heidi Calixto

Obstetrician & Gynaecologist

I had a really good experience with Dr. Heidi Calixto. She was very kind, friendly, and easy to talk to. She listened to my concerns and explained everything clearly, which made me feel comfortable during the consultation. I really appreciate how patient and caring she was. Highly recommended! ❤️ I just hope she can also have a schedule in Reef Mall someday, as it would be much more convenient for us in the area. Please! 😊

Menovivre Clinic

Functional Medicine, Fertility Medicine, + 6 more

I’ve had a very positive experience with both the doctor and the clinic so far. The level of care has been excellent, and I really appreciate the time, attention, and thoroughness given during appointments. The clinic is definitely on the more expensive side, but I do feel that the quality of care and attention provided is very good. Overall I’ve been very happy with my experience and would recommend the doctor and clinic.

Dr Anil Kumar

Endocrinologist

This is my third time visiting Endocrinology deportment but it’s first time meeting doctor Anil he is so professional I have issue with gestational diabetes but he prescribed Insulin therapy and guided me on several things hopefully it will create a different he is so kind polite and understanding. And also special mention to Afra she is very helpful and sweet soul and very professional. Also sister Jane is hardworking .

Dr Faiza Jamil

General Practitioner

I visited Dr faiza for my diabetic health check and took medication.she explained everything in detail.she gave me diet advice and health guide I have rarely seen such dedicated and sincere doctors who are loyal to there patients .she followup us every time my family my friends are her Patient. We really feel blessed to be her Patient Thank you doctor Highly recommend

Dr. Kassem Ahmad

Obstetrician & Gynaecologist

I had a great experience with Dr. Kassem. He is very knowledgeable and professional, and always takes the time to listen and answer my questions without making me feel rushed. This makes me feel comfortable and at ease during every visit. I recently had surgery with him, and the entire process was smooth and reassuring. Highly recommended!