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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

I am deeply grateful for the care I received from Dr. Elie Al Ahmar. From the very first consultation through surgery and follow-up, he was extremely professional, calm, and genuinely kind. He took the time to explain everything clearly, answered all my questions with patience and made me feel reassured and safe at every step, especially during what was my first surgery. Even when difficult decisions had to be made during the procedure, his approach was thoughtful, transparent, and always focused on my long-term health. The surgery was successful, the follow-up was attentive, and his human touch made a stressful experience much easier to go through. I truly felt I was in very capable and caring hands. I will always be thankful not only for his medical expertise, but for the peace of mind and trust he gave me during a very vulnerable moment.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Despite having a booked appointment , had to wait for 20 mins . And the Dr rushed us out of her cabin in 10 mins. We came from Sharjah all the way to see a female Indian pediatrician, and this is the service we got despite having a booked appointment. There was zero personal attention , rushed conversation, and unnecessary jumping to the conclusions without hearing the details of our child . I hope this service improves and the doctors gets trained to give personal care and attention to every parent and child. Thanks

Dr. Tasnim Elgendy

Functional Medicine Specialist, General Practitioner

I had an excellent experience with Dr. Tasnim, who truly sets a high standard for patient care. From the first consultation, it was clear that the focus was not just on symptoms, but on fully understanding my medical condition in depth The attention to details, thorough investigation, and tailored treatment approach clearly reflect strong medical knowledge & genuine care. Dr. Tasnim goes the extra mile to identify root causes and address them properly, making the patient feel confident and well looked after.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr. Samaher Alattar

Cosmetic Doctor, General Practitioner

اول مره اطلع من عند دكتوره وانا بقمة السعاده والراحه!!! اول مره اجرب احقن ايد الدكتوررره جداً جداً خفييييييفه + طول ماهي تشتغل تسولف وتخفف السترس وتخبرني بكل خطوه قاعده تسويها وبكل ماده بتحطها وشنو فايدتها وصرييييحه جداً. دكتوره فاهمه في مجالها تشرح بكل وضوح الخطوات و النتائج المتوقعه🙏🏻 ابداً ماندمت اني اخترها وسلمتها نفسي. تعرف احتياج الشخص وتعطيه على قد احتياجه لا اكثر ولا اقل. الكلام اللي بكتبه مايوفيه حقها هذا وانا من اول جلسه🥲😩❤️❤️❤️

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Dr. Tara Bardawil

Dermatologist

Dr. Tara is very professional, knowledgeable and ethical. Most importantly she is very skilled that you do not feel pain during the procedure and almost no bruises afterwards. Her recommendations for anti-aging treatment are based on skin type and directed toward maintaining natural features. I'm so satisfied with the treatments she did for me and in love with the natural results.

Dr Waseem Sarwar Memon

General Practitioner

Dr. Wassem is very nice and caring human being. He listen carefully to his patient and advice them thoughfully. Very kind man as well. And professional aside from that his always smiling and giving his 100 % service. Im very satisfied with Dr. Waseem highly recommended.

Dr Heidi Calixto

Obstetrician & Gynaecologist

Dr. Heidi Calixto is very approachable and genuinely caring towards her patients. She took the time to listen, explained things clearly, and made me feel comfortable throughout my visit today. I truly appreciate her kindness and professionalism. Highly recommended.

Dr Armando V Cruz Guevara

General Practitioner

The doctor and other staff were professional and respectful. However, the staff member taking vital signs communicated in a scolding and condescending manner, which was inappropriate.. Improvement in communication and bedside manner is needed for that role.

Dr. Amer Al Homsi

Dermatologist

قمت بزيارة دكتور عمرو للاستشاره لان عندى مشكلة تراجع الفك السفلي للاسنان وكنت عاوزه حل لحد مااعمل عمليتى ونصحنى انى اعمل فيلر لتطبيق لتحسين شكل الوجه وعملته وابدا ما ندمت علىىالتجربهواكثر عن رائعه شكرا دكتور تسلم يدك د