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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Dr Tazeen Burhan

General Practitioner

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I consulted Dr. Usha Kiran for fibroids and underwent a laparoscopic myomectomy. The entire experience was very positive and splendid.Dr Usha is highly professional and explained the procedure clearly, which was reassuring.The surgery went smoothly, and my recovery is going well too. Post-operative care was excellent too. I’m very grateful and highly recommend Dr. Usha Kiran as an experienced,caring and best gynaecologist.

Mr Sherif Awad

General Surgeon

I could not recommend Dr. Sherif enough. I had been suffering from gallstone attacks, and was unsure about proceeding with the relevant surgery. Dr. Sherif walked me through the whole thing, and explained it well and I left feeling confident about proceeding. The surgery went well, and recovery was a breeze. I am happy about the choice I made, and felt Dr. Sherif’s kindness and empathy throughout.

Dr. Majd Al Najjar

Dentist

الدكتور كان جدًا ممتاز في شغله، أسلوبه راقٍ ومريح ويهتم بالمريض قبل وأثناء العلاج. اشتغل عليّ بدقة واحتراف، وكان حريص يشرح لي كل خطوة قبل ما يسويها، وهذا خلاني أحس بالاطمئنان. شغله نظيف ومتقن والنتيجة كانت ممتازة، وما حسّيت بألم كبير أثناء العلاج. بصراحة دكتور متمكن وأنصح فيه لأي شخص يدور على دكتور أسنان شاطر وأمين في شغله

Dr. Lobna Sallam

Obstetrician & Gynaecologist

دكتوره لبنى افضل دكتوره ف العياده وإنسانه تتابع معايا وتطمن عليا وعلى صحتي قبل الحمل حتى الولاده وهي بتابع معاي وتحاول تقنعني بشي الي يفيدني ويفيد حملي وحتى الفجر اكلمها اسألها على شي ترد على يوم إجازتها اكلمها تجيني العياده تجيني معن ما يكون دوامها أنا أشوفها افضل دكتوره مو بس ف العياده افضل دكتوره ف الامارات كلها

Dr Farida Pithawala

Obstetrician & Gynaecologist

I had a very positive experience. She was extremely professional, patient, and supportive throughout my pregnancy and delivery. All my questions were answered calmly, and I always felt reassured during appointments. The care during delivery was excellent, and I felt safe and well looked after. Highly recommended.

Dr Maria Clarissa Sagun Magallanes

General Practitioner

Dr. Maria was professional, compassionate, and took the time to answer all my questions .I felt genuinely cared and well informed.'' Truly caring and supportive. made my stressful situation feel manageable.

Dr. Siba Suheil Awad

Dentist

Dr. Siba is very professional she explains the condition and treatment procedure very clearly and has a very light hand so you don’t feel any pain or discomfort during the visit.