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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Worst experience ever. I am never stepping into this hospital, also highly priced as compared to the prime medical centers. The endocrinologist appointments are forever full with no slots and what you are left with is walk in option. Today 19th Nov 2025, Wednesday after my office hours I walk in to see the doctor around 4:45p.m - 5p.m I registered and waited for my turn up until 7:30p.m and left the hospital premises at 8:30p.m I met the doctor for hardly 3 minutes for which I had to wait almost 4 hours. The nurse has some kind of attitude where in even if you ask how long there is no response. She definitely needs some training on listening and responding, also on being flexible. I am walk in, I understand but how is it fair waiting for 12 to 15 patients to finish their turn and then I am allowed to go?! Most clinics/hospitals send 1 walk in after 5 appointment patients, also when you are regular and the nurse knows it won't take so long. I have been asking doctor about why no weight loss in last 6 months while on mounjaro as compared to others, no response, no explanation. How am I supposed to know what's happening and the course of action, can't just keep taking injection. Basically I am just trying my luck if it works, it works. It's sad such a well known medical chain does not have an alternative or a back up for the endocrinologist while he is on leave, which is frequent and then no appointments are available.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Avoid this doctor if you value your time, money, and peace of mind. My experience was shockingly poor from start to finish. He rushed through the entire consultation and showed no genuine interest in understanding my injury. He dismissed my ACL issue outright, telling me to “just live with it,” and couldn’t provide a single timeline or treatment plan. He claimed my MRI was clear even though the written report highlighted problems - but he barely looked at the scans and seemed more focused on ending the appointment quickly. His explanations were inconsistent and confusing. One moment he said there was pain and tenderness around the meniscus, the next moment he insisted nothing was wrong. When I tried to ask questions, he snapped back with, “You want to know everything or what?” - an extremely unprofessional and condescending response to someone who has been in pain for six months. I walked out with zero clarity, no guidance, and more frustration than I came in with. If you're looking for a doctor who listens, explains, and actually cares about helping you recover, he is definitely not the person. I would strongly recommend going elsewhere.

Dr. Kassem Ahmad

Obstetrician & Gynaecologist

I couldn’t be more grateful for the exceptional care I received from Dr. Kassem and Nurse Danica. They are truly amazing; extremely professional, intelligent, and thorough in everything they do. They take their work very seriously while still being incredibly approachable and friendly, which makes every visit comfortable and reassuring. A while back, I needed emergency laparoscopic surgery, and Dr. Kassem handled it with incredible skill and precision. I had no complications and I am genuinely here and healthy today because of his care. That experience alone showed me how capable and dedicated he is, especially in critical moments. Dr. Kassem explains everything clearly, listens attentively, and always ensures I fully understand my treatment and options. Nurse Danica is equally wonderful; kind, supportive, efficient, and always welcoming. Together, they make a perfect team that genuinely prioritizes patient care. I highly recommend them to anyone looking for knowledgeable, compassionate, and truly dedicated healthcare professionals.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

My experience with Prime Medical has been excellent. From the moment I arrived, the staff were attentive, professional, and genuinely caring. The reception team made the check-in process smooth and efficient, and the medical staff took the time to listen carefully to my concerns, explain everything clearly, and ensure I felt comfortable at every step. What stood out most was the level of detail and patience shown during the consultation. The environment was clean, organized, and calming, which made the entire visit stress-free. I also appreciated how prompt the service was—no long waiting times, and everything moved at a steady and reassuring pace. For anyone considering Prime Medical, I highly recommend their services. Whether you need routine care or something more specific, you can expect professionalism, kindness, and a high standard of medical support. It’s clear that the team is committed to providing the best possible care for their patients.

Dr Mustafa Hatim Mahesri

ENT Surgeon

I would like to sincerely thank Dr Mustafa Hatim Mahesri for the excellent care and attention during my recent visit. The way you listened patiently, explained everything clearly and guided me with confidence made me feel very comfortable. However I am disappointed to learn that Alshaya staff insurance is not being accepted for many important cases such as medicines and ear operations. This is surprising as the same insurance is widely accepted at other hospitals and clinics including NMC, Aster, Noor, and so on I kindly request Prime Medical Center management to look into this matter and do the needful to implement Alshaya staff insurance coverage. Staff and patients deserve equal access to medical services without unnecessary limitations and aligning with other healthcare providers will greatly improve trust and satisfaction.

DentalDate dental clinic

Dentistry

Хочу выразить огромную благодарность всей команде стоматологии, а особенно нашему замечательному врачу - Насте. Она смогла найти подход к моей дочке Оле, которой всего 7 лет, и которая обычно очень боится любых врачей. Настя так деликатно и внимательно всё объяснила, что расслабилась и доверилась ей буквально с первых минут. Самое удивительное - дочка даже не поняла, что ей сделали укол! Настя провела лечение настолько аккуратно и профессионально, что пломбу поставили быстро, спокойно и без единой слезинки. Для меня, как мамы, это бесценно. Теперь говорит, что больше не боится стоматологов, и хочет снова идти только к Насте. Спасибо за ваш талант, доброе сердце и настоящий профессионализм! Мы очень рады, что нашли именно вас. ❤️🦷

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

I arrived today for my follow-up appointment at 8 PM. Due to heavy traffic, I reached at 8:20 PM. The nurse asked me to register, so I went to the reception. When I went to Counter 3 (with no other patients waiting), the staff spoke to me very rudely in front of others, saying “Why you came here? I will call you.” When he called my number again, he refused to check my profile and spoke harshly, asking “Who are you?” and “Why are you 30 minutes late?” His tone and behaviour were completely unacceptable for a healthcare facility. For a clinic like Prime, such unprofessional and disrespectful behaviour from staff is very disappointing. Management should address this immediately.

Gulglam Aesthetics

Dermatology, Plastic Surgery

I had an amazing experience with Dr. Feras during my root canal treatment. He is incredibly professional, calm, and precise. I was very nervous before the procedure, but he explained everything clearly and made me feel completely at ease. The treatment was painless, smooth, and done with great attention to detail. Dr. Feras works with confidence and accuracy, and you can immediately tell he has a high level of expertise. The result was perfect — no pain afterwards and the whole process was much easier than I expected. I highly recommend Dr. Feras for anyone looking for a skilled and trustworthy doctor. Truly a 5-star experience.

Prime Medical Center - Al Barari

Cardiology, Dermatology, + 6 more

Dr. Dunia at Prime Hospital Al Barari offers excellent care. She explains every step and works with steady hands. You feel safe in the chair. The clinic is clean and organized. • She listens to your concerns • She gives straightforward options • She handles treatment with precision • Her follow-up is strong • The staff is supportive and polite You finish the visit with no stress. I recommend her for anyone who wants professional dental care and a smooth experience.

Dr. Preeti Bhandari

Fertility Doctor, Obstetrician & Gynaecologist

After visiting many doctors, we had almost given up hope. Later, we approached Dr. Preethi at Ferticlinic in Abu Dhabi. Her positive approach and vast experience gave us new confidence. , my wife tested positive with her treatment and guidance, and we are now eagerly waiting to welcome our baby at the end of this year. Thank you so much, Dr. Preethi ma’am, for your support, guidance, and kindness throughout this journey.

Dr. Vipul Agarwal

Urologist

I had an excellent experience with Dr. Vipul Agrawal. He explained everything clearly and made sure I understood my condition and treatment. What really stood out is how he treats his patients like family, not just numbers. He is very professional, compassionate, and dedicated. He even follows up and checks on his patients at home, which shows how much he truly cares. Highly recommended!

Dr Rizwan Abdul Qazi

Gastroenterologist

I visited doctor with a severe stomach ache. Doctor listened to all symptoms and asked for my diet and lifestyle to under the trigger, post that suggested some tests and endoscopy along with colonoscopy. Post results are out, doctor advised the treatment i should take and diet to follow. Over all a good experience as the doctor listens to patient and suggests/ treats.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

The female receptionist (i didnt get her name) she is Arabic, was very kind and assisted with a smile, somwthing i didnt expereince with other branches, she is a great asset. The gentleman as well who was on shift with her was very professi8nal and helpful. I had a small confusiin with my insurance but both werw hekpful and accomodating.

Dr Muniza Murtuza Mulla

Radiologist

“I had my anatomy scan done by Dr. Muniza Murtuza Mulla, and she was truly wonderful. She is very good, caring, and patient. She explained everything clearly during the scan and made me feel comfortable throughout the procedure. I’m very happy with her care and highly recommend

Dr. Tara Bardawil

Dermatologist

I had another great visit with Dr. Tara. I’ve been coming to her for two years, and she has completely transformed my skin. My skin is healthier than ever! My face is brighter, smoother, and truly glowing. Highly recommend!

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

I had an incredible experience with Dr. Elie long before starting my pregnancy journey. His professionalism, empathy and care are unparalleled, and made my entire journey very smooth.