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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

Dr. Insia Nasreen (General Practitioner) was extremely unprofessional. She was dismissive, rude, and offered no support. Instead of examining me properly for my ear infection, she immediately referred me to the ENT in Room 2, which resulted in me paying extra for both her consultation and the ENT. The ENT then referred me again to an ultrasound. I took sick leave from work due to severe ear swelling overnight. By the time I reached the clinic, the swelling had reduced after home remedies, but I still needed a medical check. After seeing three doctors and confirming there was no active infection, I simply requested a one-day sick leave certificate that my company requires. Dr. Insia Nasreen refused, saying she “cannot issue sick leave” because she had already referred me to ENT. When I returned to the ENT, he had already left for the day. The staff themselves told me the GP could issue it. When the nurse asked on my behalf, the doctor opened the door, saw me there standing with the nurse, and immediately raised her voice, saying, “I CANNOT issue a sick leave, and just because I am a GP doesn’t mean I can give sick leaves.” And I chuckled about what she said, she even shouted, “WHY ARE YOU LAUGHING? You have no respect.” Her behaviour was shocking, uncalled for, and completely unacceptable. No doctor should speak to a patient like that—especially someone already unwell. The clinic itself is good, but this doctor is not. She was rude, unprofessional, and lacked basic ethics and respect and patient care. Patients deserve better.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

Dr Katty Khalil

Fertility Doctor

Dr Katty is very professional and is extremely thorough in her work. She was the only doctor (we met 5) who explained the procedures, realistic timelines and expected outcome of fertility treatments in the most simple and non commercial way, suiting it to what can be customized for us to cater to our requirements without making us anxious. She assured us from the start that she is a perfectionist and she will only go ahead when she feels the body is ready based on her experience and observations. There was never a moment that I had doubts and the being the first IVF treatment ..there's always alot of general anxiety. Dr Katty calmnand pleasant nature is more reassuring than anything else and I cannot recommend her enough.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

I recently visited Prime Care Center, Ajman branch for an appointment with Dr. Vishal (ENT), and I had a truly excellent experience. From the moment I arrived, the staff were welcoming and accommodating, making the entire visit smooth and comfortable. Dr. Vishal was especially impressive—professional, kind, and very patient. He took the time to clearly explain my diagnosis and walked me through every step of the treatment plan, which really helped put me at ease. I appreciated how thoroughly he answered all my questions and made sure I fully understood everything. Overall, I’m very satisfied with the care I received and highly recommend Prime Care Center Ajman and Dr. Vishal for anyone seeking quality ENT treatment.

MEDPALM CLINIC

Cardiology, Cosmetic (Aesthetic) Medicine, + 9 more

I was very pleased with my visit to this medical clinic. I'd especially like to mention the wonderful gynecologist, Ekaterina Zhuravleva, who specializes in preventative medicine. She demonstrated high professionalism and attentiveness, which is very important in such matters. I also had my tests done at affordable prices, which was a pleasant surprise. Gastroenterologist Ruslan Gabirov is a true expert in his field, and I trust him. Furthermore, the clinic has a wonderful atmosphere, with friendly nurses and welcoming receptionists who create a comfortable and welcoming experience. I recommend this clinic to anyone looking for high-quality medical care!

Dr. Sumeet Sukhi

Ophthalmologist

Before visiting, we contacted the clinic and enquired whether our four-year-old son could have his eyesight checked. Both the doctor’s office and the receptionist confirmed that it would be possible. However, upon our visit, the doctor informed us that they do not see children of that age and advised us to visit another clinic. This information was contrary to what we were told over the phone, which caused inconvenience and required us to make alternate arrangements on short notice. We hope the clinic can review this communication process to ensure accurate information is provided to patients in the future.

Advanced Care Oncology Center

Imaging (Scans), Oncology

The center can be described as amazing not only because of it's facilities and care but most importantly because of it's staff and care takers that make this journey for the patient and their families as caring and as comfortable as can be. I thank them all specially Dr.Alawy that manages to put a smile on our faces every single time and Edith who never fails in her continuous support and care. God bless all of you for the peace and warmth you bring to our hearts.

I was very pleased with my visit to this medical clinic. I also had my tests done at affordable prices, which was a pleasant surprise. Gastroenterologist Ruslan Gabirov is a true expert in his field, and I trust him. Furthermore, the clinic has a wonderful atmosphere, with friendly nurses and welcoming receptionists who create a comfortable and welcoming experience. I recommend this clinic to anyone looking for high-quality medical care!

Allied Medical Centre

Dermatology, Dietitian, + 16 more

I had to wait, with a full bladder, over 30 mins for my appointment to start. Then the technician had some issues with the computer and the images, all while I still had a full bladder. It was extremely uncomfortable. I then had to wait for a doctor to review the images, but they were busy in other appointments. The whole appointment took almost 2 hours, for what normally is a 30 minutes of this scan.

Ebsaar Eye Surgery Center

Cosmetic (Aesthetic) Medicine, Ophthalmology

Dr. Wassim is a highly qualified and exceptionally supportive eye doctor. I strongly recommend other patients to visit him and benefit from his extensive experience. He is truly one of the top eye specialists in Dubai. It is an honor for me to have Dr. Wassim as my doctor. During each visit, he thoroughly explains all details and consistently demonstrates the utmost respect and professionalism

Dr. Vipul Agarwal

Urologist

The treatment for my condition was addressed with utmost care. Dr. Vipul and his team (Philip) and amaad from the front desk have been extremely supportive and left no stone unturned in making my experience a pleasant one. We found Dr. Vipuls approach very professional and we are extremely satisfied. We thank him for the right advise and treatment.

Dr. Azima Rashidova

Obstetrician & Gynaecologist

Dr. Azima has been my doctor at Emirates Hospital since 2021, and I genuinely appreciate her. She’s not only a good doctor she’s a truly caring one. She listens, reassures, and always goes above and beyond to make sure her patients feel supported and well taken care of. I’m really grateful for her dedication and compassion.

Dr. Randa Ahmed

Paediatrician

Dr. Randa Ahmed was incredibly thorough and attentive. She diagnosed my daughter’s condition accurately and provided a treatment plan that truly made a huge difference. We finally felt understood and supported. Her expertise and care have helped my daughter so much, and we are very grateful.

Dr Youssra Hamouche

Dentist

Doctor Youssra was professional in handling my case, she took the time to explain every step of the procedure and proceded with care. She addressed all of my concerns. The procedure itself was painless and quick. I highly recommend her for anyone who is looking for top-notch orthodontist.

Dr Amatus Sumaiyya

Dermatologist

Dr. Amatus was very friendly and supportive. She explained my medical condition in a very simple, honest and straightforward way. She took the time to talk to me about the situation and how important to follow the medication and come back to see her in two days. I am very grateful to her