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HeartWest Hoppers Crossing

HeartWest Hoppers Crossing

153 Heaths Rd, Hoppers Crossing, Melbourne, Australia, 3029

Verified profile
Verified profile

Patient Trust Score

4.57

35 patient reviews

4.66
Overall Experience
4.86
Cleanliness
4.51
Friendliness
4.23
Wait time

57 recommendations for:

Echocardiogram(13)
Exercise Stress Test(9)
ECG (Electrocardiogram)(6)
Other(29)

Recent patient review

06 Dec 2023

Staff are very friendly and supportive. Language was clear and easy to understand. Cardiologist...

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About

About HeartWest Hoppers Crossing

HeartWest is the largest cardiology group in West and Northwest Melbourne providing a range of expert cardiology services across several specialist areas, including: general cardiology, heart failure, interventional cardiology, electrophysiology & pacing and cardiothoracic surgery. HeartWest has the following major locations and satellite sites:

  • Essendon North
  • Hoppers Crossing
  • Williamstown
  • St Albans
  • Altona North
  • Coolaroo

HeartWest was founded with the mission to provide accessible, affordable, efficient and high quality cardiology services with care, empathy and expertise delivered by a dedicated team of specialist doctors, technical and administrative staff. All doctors at HeartWest are specialists with a diverse range of special interests and subspecialty expertise.

The team at HeartWest are committed to providing the best cardiology care. Patients experience excellent care from their first interaction with the team to going through consultations, tests and procedures. Patients are guaranteed that a compassionate, courteous and professional approach is taken at each step of their journey at HeartWest.

HeartWest Hoppers Crossing is a brand new purpose built facillity fully equipped with an two stress testing rooms and multiple designated consulting and diagnostic rooms. The following consultations and tests are carried out at the location:

  • Cardiology, endocrinology, respiratory medicine, nephrology and electrophysiology consultations
  • Echocardiography
  • Exercise stress testing (treadmill)
  • Stress echocardiography (stress echo treadmill)
  • Electrocardiography
  • 24 hour Holter Monitor
  • 24 hour ambulatory blood pressure monitor
  • Respiratory function tests

Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Echocardiogram (23%)
  • Exercise Stress Test (16%)
  • ECG (Electrocardiogram) (11%)
  • CT Coronary Angiogram (7%)
  • Chest Pain (7%)
  • Others (37%)

Specialties
  • Cardiology
Subspecialties
  • Heart Failure
  • Congenital Heart Disease
  • Electrophysiology
  • General (Internal) Medicine
  • Heart Muscle Disease/Cardiomyopathy

All conditions and treatments
  • Chest Pain
  • Arrhythmia (Irregular Heartbeat)
  • Atrial Fibrillation
  • High Blood Pressure
  • Autonomic Disorders
  • Coronary Artery Disease
  • Heart Attack
  • Heart Failure
  • Acute Coronary Syndrome (ACS)
  • Adult Congenital Heart Disease
  • Echocardiogram
  • Exercise Stress Test
  • ECG (Electrocardiogram)
  • CT Coronary Angiogram
  • 24 Hour Blood Pressure Monitor
  • Cardio-Pulmonary Exercise Testing
  • Coronary Heart Bypass Surgery
  • ECG Monitor
  • Heart Scan
  • Video Consultation

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(35)
Replies
Last 7 days
Last 30 days
Last 6 month
Filter by condition:
Echocardiogram (13)
Exercise Stress Test (9)
ECG (Electrocardiogram) (6)
CT Coronary Angiogram (4)
Chest Pain (4)

74 %

17 %

9 %

0 %

0 %

*Star rating based on patient reviews

35 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are very friendly and supportive. Language was clear and easy to understand. Cardiologist was very supportive and understanding. Consult was clear and precise. Thank you all for your caring and kind interaction.

06 Dec 2023verified patient
Patient seen for:
Atrial Fibrillation
High Blood Pressure

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was fantastic very helpful and so polite

30 Nov 2023verified patient
Patient seen for:
Echocardiogram

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lovely welcoming and engaging team!

13 Oct 2023verified patient
Patient seen for:
ECG (Electrocardiogram)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Always responded quickly and courteously and the cardiologist has been my lifesaver

05 Oct 2023verified patient
Patient seen for:
CT Coronary Angiogram
Chest Pain
Arrhythmia (Irregular Heartbeat)

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

I attended the St. Albans campus. Appointment wait times were minimal, which was good. It would be better if holter monitor staff could be friendlier by introducing themselves and explaining the procedure of applying the heart monitor dots. It's already an awkward experience to start with. The phone system needs to be overhauled. Waiting 5-10mins to get put through to reception to confirm bookings is too long.

12 Sep 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Exercise Stress Test

2.75

4.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
1.00
Wait time

I had an appoinment made 12 months earlier. I arrived at 8.45am and I wasn't seen that day. I was told by reception staff that there was a car/traffic problem delaying my doctor but was not subsequently kept informed as to when the doctor would arrive. I eventually left at 10.20am. I had travelled 20 km in each direction for my appointment. Reception staff offered no apology. I have since left the clinic.

07 Sep 2023verified patient
Patient seen for:
Arrhythmia (Irregular Heartbeat)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Couldn’t fault the service, and making me feel at ease!

05 Sep 2023verified patient
Patient seen for:
Echocardiogram
Exercise Stress Test
Arrhythmia (Irregular Heartbeat)

2.75

3.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
2.00
Wait time

Can’t believe we cannot ring and make an appointment. The voicemail advises they have moved to St. Albans, but apparently has not. Very confusing!

24 Aug 2023verified patient
Patient seen for:
Echocardiogram
Exercise Stress Test
ECG (Electrocardiogram)

3.75

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

OVERALL good service

02 Aug 2023verified patient
Patient seen for:
Exercise Stress Test

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Happy with services provided by doctors and other staff. I would recommend to visit this clinic.

02 Aug 2023verified patient
Patient seen for:
Echocardiogram
ECG (Electrocardiogram)
Exercise Stress Test
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Specialists

22 SPECIALISTS

Dr Deepak Haikerwal
Cardiology

4.94

Patient trust score

17

patient reviews

0

professional endorsements

4.79

Patient trust score

8

patient reviews

0

professional endorsements

4.95

Patient trust score

7

patient reviews

0

professional endorsements

4.80

Patient trust score

5

patient reviews

0

professional endorsements

5.00

Patient trust score

3

patient reviews

0

professional endorsements
Dr Jalal Zamani
Cardiology

4.47

Patient trust score

15

patient reviews

0

professional endorsements

5.00

Patient trust score

7

patient reviews

1

professional endorsement

4.94

Patient trust score

6

patient reviews

0

professional endorsements

4.83

Patient trust score

4

patient reviews

0

professional endorsements

4.00

Patient trust score

3

patient reviews

0

professional endorsements

FAQ

What are HeartWest Hoppers Crossing's reviews like?

HeartWest Hoppers Crossing's overall patient rating is 4.57 out of 5 stars on Doctify.

This is based on 35 reviews

Where is HeartWest Hoppers Crossing located?

HeartWest Hoppers Crossing is located at 153 Heaths Rd, Hoppers Crossing, Melbourne, Australia, 3029

When is HeartWest Hoppers Crossing open?

HeartWest Hoppers Crossing is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)

What is the phone number for HeartWest Hoppers Crossing?

+61387210888

What consultants work at HeartWest Hoppers Crossing?

You can find a list of the consultants that work at HeartWest Hoppers Crossing here

Does HeartWest Hoppers Crossing accept new patients?

HeartWest Hoppers Crossing generally accepts new patients.

Get in touch with this practice to enquire as a new patient here