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HeartWest Hoppers Crossing

153 Heaths Rd, Hoppers Crossing, Melbourne, Australia, 3029

Verified profile
Verified profile

Patient Trust Score

4.52

31 patient reviews

4.61
Overall Experience
4.84
Cleanliness
4.45
Friendliness
4.16
Wait time

48 recommendations for:

Echocardiogram(12)
Exercise Stress Test(9)
ECG (Electrocardiogram)(5)
Other(22)

Recent patient review

12 Sep 2023

I attended the St. Albans campus. Appointment wait times were minimal, which was good. It would...

AboutOpening hoursReviewsSpecialistsGalleryFAQ

About

About HeartWest Hoppers Crossing

HeartWest is the largest cardiology group in West and Northwest Melbourne providing a range of expert cardiology services across several specialist areas, including: general cardiology, heart failure, interventional cardiology, electrophysiology & pacing and cardiothoracic surgery. HeartWest has the following major locations and satellite sites:

  • Essendon North
  • Hoppers Crossing
  • Williamstown
  • St Albans
  • Altona North
  • Coolaroo

HeartWest was founded with the mission to provide accessible, affordable, efficient and high quality cardiology services with care, empathy and expertise delivered by a dedicated team of specialist doctors, technical and administrative staff. All doctors at HeartWest are specialists with a diverse range of special interests and subspecialty expertise.

The team at HeartWest are committed to providing the best cardiology care. Patients experience excellent care from their first interaction with the team to going through consultations, tests and procedures. Patients are guaranteed that a compassionate, courteous and professional approach is taken at each step of their journey at HeartWest.

HeartWest Hoppers Crossing is a brand new purpose built facillity fully equipped with an two stress testing rooms and multiple designated consulting and diagnostic rooms. The following consultations and tests are carried out at the location:

  • Cardiology, endocrinology, respiratory medicine, nephrology and electrophysiology consultations
  • Echocardiography
  • Exercise stress testing (treadmill)
  • Stress echocardiography (stress echo treadmill)
  • Electrocardiography
  • 24 hour Holter Monitor
  • 24 hour ambulatory blood pressure monitor
  • Respiratory function tests

Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Echocardiogram (25%)
  • Exercise Stress Test (19%)
  • ECG (Electrocardiogram) (10%)
  • CT Coronary Angiogram (6%)
  • Chest Pain (6%)
  • Others (33%)

Specialties
  • Cardiology
Subspecialties
  • Heart Failure
  • Congenital Heart Disease
  • Electrophysiology
  • General (Internal) Medicine
  • Heart Muscle Disease/Cardiomyopathy

All conditions and treatments
  • Echocardiogram
  • Exercise Stress Test
  • ECG (Electrocardiogram)
  • CT Coronary Angiogram
  • Chest Pain
  • 24 Hour Blood Pressure Monitor
  • Arrhythmia (Irregular Heartbeat)
  • Atrial Fibrillation
  • Autonomic Disorders
  • Cardio-Pulmonary Exercise Testing

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

Not available

Sunday

Not available

Reviews

All reviews
Echocardiogram (12)
Exercise Stress Test (9)
ECG (Electrocardiogram) (5)
CT Coronary Angiogram (3)
Chest Pain (3)

31 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

I attended the St. Albans campus. Appointment wait times were minimal, which was good. It would be better if holter monitor staff could be friendlier by introducing themselves and explaining the procedure of applying the heart monitor dots. It's already an awkward experience to start with. The phone system needs to be overhauled. Waiting 5-10mins to get put through to reception to confirm bookings is too long.

12 Sep 2023verified patient
Patient seen for:
I felt heart palpitations
Exercise Stress Test
ECG (Electrocardiogram)

2.75

4.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
1.00
Wait time

I had an appoinment made 12 months earlier. I arrived at 8.45am and I wasn't seen that day. I was told by reception staff that there was a car/traffic problem delaying my doctor but was not subsequently kept informed as to when the doctor would arrive. I eventually left at 10.20am. I had travelled 20 km in each direction for my appointment. Reception staff offered no apology. I have since left the clinic.

07 Sep 2023verified patient
Patient seen for:
Arrhythmia (Irregular Heartbeat)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Couldn’t fault the service, and making me feel at ease!

05 Sep 2023verified patient
Patient seen for:
Exercise Stress Test
Echocardiogram
Arrhythmia (Irregular Heartbeat)

2.75

3.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
2.00
Wait time

Can’t believe we cannot ring and make an appointment. The voicemail advises they have moved to St. Albans, but apparently has not. Very confusing!

24 Aug 2023verified patient
Patient seen for:
Echocardiogram
Exercise Stress Test
ECG (Electrocardiogram)

3.75

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
3.00
Wait time

OVERALL good service

02 Aug 2023verified patient
Patient seen for:
Exercise Stress Test

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Happy with services provided by doctors and other staff. I would recommend to visit this clinic.

02 Aug 2023verified patient
Patient seen for:
Echocardiogram
Exercise Stress Test
ECG (Electrocardiogram)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Facilities are excellent, receptionist are friendly and helpful. Seatings comfortable.

02 Aug 2023verified patient
Patient seen for:
Coronary Artery Disease

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I always enjoyed visiting HeartWest. Making an appointment or changing the dates are handled very professionally.

02 Aug 2023verified patient
Patient seen for:
Echocardiogram
Exercise Stress Test
ECG (Electrocardiogram)

4

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Wait time was very long due to reception not entering my details even though I had an appointment set.

02 Aug 2023verified patient
Patient seen for:
Echocardiogram

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic service by STRESS echo team Chris ,Sangita and Krishan.

17 Jul 2023verified patient
Patient seen for:
Stress echo
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Specialists

22 SPECIALISTS

Cardiology

4.49

Patient trust score

13

patient reviews

0

professional endorsements

4.95

Patient trust score

7

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

0

professional endorsements

4.75

Patient trust score

4

patient reviews

0

professional endorsements

3.50

Patient trust score

2

patient reviews

0

professional endorsements

4.91

Patient trust score

11

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

1

professional endorsement

4.93

Patient trust score

5

patient reviews

0

professional endorsements

4.83

Patient trust score

4

patient reviews

0

professional endorsements

4.33

Patient trust score

2

patient reviews

0

professional endorsements

FAQ

What are HeartWest Hoppers Crossing's reviews like?

HeartWest Hoppers Crossing's overall patient rating is 4.52 out of 5 stars on Doctify.

This is based on 31 reviews

Where is HeartWest Hoppers Crossing located?

HeartWest Hoppers Crossing is located at 153 Heaths Rd, Hoppers Crossing, Melbourne, Australia, 3029

When is HeartWest Hoppers Crossing open?

HeartWest Hoppers Crossing is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)

What is the phone number for HeartWest Hoppers Crossing?

+61387210888

What consultants work at HeartWest Hoppers Crossing?

You can find a list of the consultants that work at HeartWest Hoppers Crossing here

Does HeartWest Hoppers Crossing accept new patients?

HeartWest Hoppers Crossing generally accepts new patients.

Get in touch with this practice to enquire as a new patient here