Mr James Smith

Mr James Smith put me at ease and explained everything to me.

Great service made easy. Mr Smith was excellent

From the first consultation I felt very relaxed with Mr Smith. Within a few minutes of that first consultation he diagnosed I required a total hip replacement, he arranged a x-ray there and then, which on inspection a few minutes later confirmed that to be the case. He went on to explain the operation, possible, but very unlikely risks and probable recovery time. I had no problem making the decision to have the operation. The next morning I spoke to his secretary who made the operation appointment for a few weeks later and the whole process kicked off. The operation was a success and I'm well on the way to a full recovery I have no issues recommending Mr Smith.

Excellent care. Lovely manner, friendly and approachable.

My appointment with Mr James Smith exceeded my expectations. My concerns, regarding my pain, were carefully listened to, completely understood & the cause was clearly explained to me. I appreciated being given time to discuss my proposed option for a cortisone injection, as an interim plan, for pain management. A forward plan was discussed & mutually agreed. Professional & empathetic, Mr Smith made me feel valued as a patient & a consultant I could fully trust to treat me. 10/10 Excellent !

A warm and attentive welcome into the hospital and clinic. The consultation was thorough and detailed, personal preferences were acknowledged. Clear expectations were given based upon consultant experience and views. I cannot fault the service that has been delivered/offered.

James was kind , considerate and explained everything brilliantly An absolute professional

My visit with Doc Smith was seamless and stress-free. I was a bit anxious going in to this appointment but he was friendly, patient and informative.

I cannot praise the team at Chaucer Hospital highly enough following my recent right knee surgery. From the very start, the administrative staff made the admission process seamless and stress-free. My surgeon and anaesthetist were world-class, providing not only technical excellence but also the reassurance I needed heading into the procedure. Once on the ward, the care was exemplary; the ward doctors and nurses were attentive, professional, and genuinely kind. I must also give a special mention to the kitchen staff, as the foods were excellent—the quality and variety of the meals far exceeded my expectations for hospital dining. It was a truly holistic care experience where every department worked in perfect harmony, and I felt valued and well-cared for every step of the way.

Excellent. Personable and explained the operation and answered my questions.