4.9
345 reviews

The Whiteley Clinic - London 

One Chapel Place, London, United Kingdom, W1G 0BG 

Overall Rating

Overall
4.9
Friendliness
4.9
Wait time
4.9
Cleanliness
4.9

Top feedback

“ My treatment started in November ,I was very impressed with the kind and caring staff as well as high hygiene standards. My treatment is almost coming to an end and throughout I have been treated really nicely , thank you Dr. Whitely , thank you Tim , thank you all“
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Welcome to The Whiteley Clinic - London

Vascular Surgery

About

The Whiteley Clinic specialises in the investigation and treatment of varicose veins and other venous conditions. Such venous conditions include thread veins, venous leg ulcers, pelvic congestion syndrome, vulval and other intimate varicose veins and phlebitis. Mark and his team are regarded as international experts in endovenous surgery and the management of pelvic congestion syndrome.

There are Whiteley Clinics in London, Guildford and Bristol.

Professor Mark Whiteley founded The Whiteley Clinic. Having trained in St Bartholomew's Hospital, Bristol and Oxford University, he has a strong background in research and development. 

Mark was the first to perform an endovenous (non-surgical) varicose vein operation in the UK in 1999. Since then, The Whiteley Protocol®, a standard of excellence for the diagnosis and treatment of varicose veins.

He and his team have continued to win multiple national and international prizes. They invented the TRLOP technique for the closure of perforating veins, are recognised as the UK leading centre in pelvic congestion syndrome and pelvic vein problems, and performed the first endovenous microwave treatment for varicose veins in Europe in February 2019.

Mark and his team are continually promoting and developing venous surgery and venous surgical approaches. They believe firmly that the venous system is one major system and should not be separated into "only varicose veins". As such they treat leg veins, pelvic veins, intimate varicose veins, arm and hand veins as well as facial veins. Indeed, they are interested in any vein related problem.

Mark and his team continue to push the boundaries of what is possible to treat. Mark is very happy to answer any questions that you may have about venous disease.

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Opening hours

Mon :
08:00 AM - 05:58 PM
Tue :
08:00 AM - 05:58 PM
Wed :
08:00 AM - 05:58 PM
Thu :
08:00 AM - 05:58 PM
Fri :
08:00 AM - 05:58 PM

Location

Special Interest

Varicose Veins
Thread Veins
Venous Insufficiency

Procedures

Laser Varicose Vein Treatment (ELVA)
Endoscopic Vein Surgery
No results found

Reviews

I was greeted at the desk and had a lovely nurse takeover. She proceeded to explain everything thoroughly and was courteous enough to offer me tea and biscuits. Throughout the whole procedure she was lovely and kept reassuring me and checking in on me. Prof. Whiteley was very informative and frequently encouraged me to ask questions, which helped ease my anxiety along with his bubbly personality. After the procedure I was looked after well by the nurse, and Prof. Whiteley also popped in to check on me. Details regarding post-procedure were explained in depth, which gave me a lot clarification.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-06-2020

Very well run. I felt like I was well informed and in good hands.

The Whiteley Clinic - London

Thank you for the 5 star review. The team really appreciated your comments and aim to provide excellent customer service and solutions. Thank you for taking the time to leave your feedback. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-03-2020

Fantastic.

The Whiteley Clinic - London

Thank you for your 5-star review. Our staff are very pleased with your feedback. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-03-2020

So professional, so friendly and welcoming, I felt in such safe hands from the moment I walked through the door.

The Whiteley Clinic - London

What a lovely review to read. Thank you so much for your positive feedback. It really does give us all such a buzz to get such lovely comments. With thanks and very best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-03-2020

I had surgery for venous leg ulcers. The consultant and nurses were professional and also very relaxed thereby creating a comfortable environment.

The Whiteley Clinic - London

Thank you so much for taking the time to review us. So many patients think that vein clinics only treat cosmetic veins. However, at The Whiteley Clinic, we specialise in all venous diseases including varicose veins, leg ulcers and pelvic congestion syndrome in addition to cosmetic varicose veins. Following the Whiteley protocol, you will have the very best chance of a permanent cure from your venous leg ulcer. We look forward to seeing you in the future and are sure that you will get the best possible result. Thank you once again for your kind review. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-03-2020

The team that attended to me was extremely caring and professional. Throughout the procedure they checked on my level of comfort. They put me at my ease immediately and continued to include me step by step. Omar, Angie, Monika and Catarina Thank you. I shall be returning to treat my other leg.

The Whiteley Clinic - London

Thank you for your 5 stars and lovely review. We are certain you will get a good result from your treatment from The Whiteley Protocol. We are proud of our whole team and it is so kind a few to mention them. We look forward to seeing you when we treat your other leg. With kindest regards, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-03-2020

Very good and friendly service and good advice from Dr Omar

The Whiteley Clinic - London

Thank you for your lovely review. Dr Omar is thrilled that you have enjoyed his advice. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

Very. Professional service. Mr Omar was excellent Maria was also very very good

The Whiteley Clinic - London

Thank you for your 5 stars and your very kind words. Dr Omar is really pleased that you were happy with his service and Maria also thank you for your kind words. We are all delighted to be part of the same team supporting each other and helping all of our patients. With kindest regards, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

Very patient and thoughtful staff

The Whiteley Clinic - London

Thank you for your lovely comments. Our staff are delighted that you are happy with your service. With kindest regards, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-03-2020

Pleasant for a medical procedure!

The Whiteley Clinic - London

Thank you for your five star review and comments. It is lovely to get such positive feedback and happy know you had a pleasant experience. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

A very relaxing experience, I felt very at ease and lovely staff.

The Whiteley Clinic - London

Thank you for your five star review and your very kind words. We are delighted you have had a good experience with us. Thank you for taking the time to review . With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Excellent - very professional and caring

The Whiteley Clinic - London

Thank you for the lovely review. We take pride in our staff and consultants and sonographers here and pleased you had a excellent patient experience. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Prompt and friendly

The Whiteley Clinic - London

Thank you for your five star review and comments. It is lovely to get such positive feedback. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Everyone was wonderful. I was very worried about having my leg treated, but it was such an easy process. I wish I had done it sooner.

The Whiteley Clinic - London

Thank you very much for your 5-star review. We are delighted we have managed to provide you an easy and stress free patient journey. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-03-2020

Everything was great, professional and went well

The Whiteley Clinic - London

Thank you for your review of our clinic in London. We are really pleased you had a great experience and you found us professional. We have an amazing team here who strive to give you the best care and attention every step of the way - The Whiteley Clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-03-2020

Everyone was very friendly and professional

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Everyone was wonderful they really looked after me.

The Whiteley Clinic - London

We really appreciate you taking the time to review our clinic in London. We are really pleased you had a great experience with us. - The Whiteley Clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Great

The Whiteley Clinic - London

Thank you for your five star review. We really appreciate you taking the time to give is positive feedback - The Whiteley Clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-02-2020

Very nice staff, feel well looked after.

The Whiteley Clinic - London

We really appreciate your five star review. Our team here are very proud of the clinic and everything it stands for- The Whiteley Clinic London

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-02-2020

Very helpful, thorough and professional

The Whiteley Clinic - London

Thank you for your kind review. We are very pleased that you found us to be very helpful, thorough and patient. We take pride in ensuring you have the best treatment available whilst attending - The Whiteley Clinic London

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-02-2020

All the staff have been very friendly and professional and I have had a pleasant experience overall.

The Whiteley Clinic - London

We really appreciate you taking the time to give us such positive feedback. All our team strive to give you the best experience possible whilst undergoing treatment- The Whiteley Clinic London

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
19-02-2020

Everyone was lovely

The Whiteley Clinic - London

Thank you so much for your lovely review. We are very happy that you had a positive experience at our clinic. The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-02-2020

If you are looking for a clinic you can trust to carry out your vein treatment, look no further. Totally professional and very compassionate staff at TWC, the whole team inspire confidence from the very first consultation. Legs looking better than they have in many years. Thank you TWC.

The Whiteley Clinic - London

Thank you for the amazing review of TWC! We are pleased to hear about your journey and the team appreciates your kind feedback. Thank you again for the 5-star review of the staff and clinic team in London. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-02-2020

Very positive. Staff were superb. Kept me fully informed of all aspects of treatment and after care. Made me feel at ease and highly recommended.

The Whiteley Clinic - London

Thank you for the lovely review of our staff. We are happy you had a positive and as pain-free as possible experience while in our care. Thank you for taking the time to leave us a 5 star review. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-02-2020

Had my veins done about 2 years ago with a company called the Vein Centre which left me in a lot of discomfort and pain. I decided to have them redone and came to see Dr M Whiteley. The experience I got today was completely different - the team and Dr Whitely were fantastic and I am leaving with no discomfort! Highly recommend this Clinic. My only regret is that I never came here in the first place......

The Whiteley Clinic - London

Thank you for taking the time to leave a fabulous 5-star review of the clinic and Professor Whiteley. The entire London team appreciates all the kind comments and are delighted to have you as a patient now. We look forward to hearing about the on-going success of your treatments. Thank you again for the review. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-02-2020

I have Pelvic Congestion Syndrome and had multiple veins embolised last week by Dr. David Beckett. Everyone at the Whiteley Clinic in Guildford and London were super kind, professional and knowledgable regarding my condition. Dr. Beckett answered all of my questions multiple times and was very patient and understanding with me. The nurses were also there for me all through the process and during the procedure itself which was painful at times. Even Professor Whiteley himself took to time to answer my mails and to reassure me that the embolisation was the right way to go. Hopefully I will recover from PCS soon and will write a follow up review then but so far they were pure perfection.

The Whiteley Clinic - London

Thank you very much for leaving a fabulous review. Professor Whiteley, Dr Beckett and all staff enjoyed reading your feedback and appreciate the kind words. It is a boost to see the great work we all do here help you and other patients feel better and get the help needed to carry on. Thank you for leaving valuable feedback that not only helps our team here at The Whiteley Clinic but future patients as well. We look forward to reading you follow up review and seeing you in clinic. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-02-2020

Very reassuring care throughout every stage of treatment, all the staff couldn’t have been kinder. I feel privileged and confident to have received the highest possible and most thorough standard of treatment and will certainly recommend the Whitely Clinic.

The Whiteley Clinic - London

Thank you so much for your lovely review. We are delighted and are very glad that your experience was informative and that you are pleased with our service. Thank you for taking the time to leave your feedback. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-02-2020

I am very satisfied with my experience at the Whiteley Clinic. All the nurses were really nice and took good care of me .

The Whiteley Clinic - London

Thank you for your excellent rating and fabulous feedback. The staff will be delighted with such lovely comments. Thank you for your review. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-01-2020

I was welcomed professional staff with polite manners and approach well organised clinic

The Whiteley Clinic - London

Thank you so much for that very kind review and your 5-star grading. We are delighted to have had you as a patient. With very best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-01-2020

Friendly staff with procedure/after effects explained clearly as usual.

The Whiteley Clinic - London

Thank you for your five star review and comments. It is lovely to get such positive feedback. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-01-2020

The staff are amazing the nurses that took care of me were 1st class I was worried or scared because I had faith and belief in mr Whiteley and the treatment but everyone here are very kind polite and caring

The Whiteley Clinic - London

Thank you for the 5 star review. The team really appreciated your comments and aim to provide excellent customer service and solutions. Thank you for taking the time to leave your feedback. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-01-2020

Was treat very well by all staff and they explained everything well and would recommend treatment here

The Whiteley Clinic - London

Thank you for your excellent review - and we are so very pleased that you had a good experience with us. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-01-2020

All went very well. Everyone was very clear with there instructions and during the treatment. As well as being very caring and friendly.

The Whiteley Clinic - London

Thank you so much for that very kind review and your 5-star grading. We are delighted to have had you as a patient. With very best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-01-2020

Very well treated

The Whiteley Clinic - London

Thank you very much for your 5-star review. We are very pleased that you are satisfied with your experience at The Whiteley Clinic. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-01-2020

I’ve just had laser ablation to both legs which went very smoothly. I would like to say how lovely all the staff were: Prof Jamel, Angie, Monica and Katrina. So kind and caring and always putting me at ease. I’m even looking forward to the next round of treatment!

The Whiteley Clinic - London

Thank you for taking the time to leave us a 5-star review about the team and clinic. We are thrilled to hear it went smoothly for you and how happy you were with Professor Jameel, Angie, Monica and Caterina. We look forward to seeing you again soon in the clinic. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-01-2020

I felt that I was in best hands. I am sure it was the best treatment and everyone was lovely and took my fear away.

The Whiteley Clinic - London

Thank you for your kind 5-star review. We are thrilled you felt you were in the best care while visiting our clinic. The team is happy to hear you felt the fear was taken away during your treatment. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-01-2020

I felt that I was in best hands. I am sure it was the best treatment and everyone was lovely and took my fear away.

The Whiteley Clinic - London

Thank you for your kind 5-star review. We are thrilled you felt you were in the best care while visiting our clinic. The team is happy to hear you felt the fear was taken away during your treatment. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-01-2020

Caring competent a lovely Clinic staff excellent Am always recommending this clinic to my friends and family

The Whiteley Clinic - London

Thank you for your lovely feedback. We are delighted that you chose our clinic as well and are able to recommend us to your friends and family. Again, thank you very much for the 5-star review. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-01-2020

Very professional.

The Whiteley Clinic - London

Thank you for your 5-star review and taking the time to leave your feedback. Every member of The Whiteley Clinic takes pride in what we do and happy you received the professional service we strive to provide. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-01-2020

Excellent

The Whiteley Clinic - London

Thank you for great feedback. We are pleased that you are happy with our service. With best wishes, The Whiteley Clinic London.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-01-2020

Friendly, caring staff, really putting me at ease when I was extremely nervous.

The Whiteley Clinic - London

Thank you for your lovely comments and excellent rating. We are so pleased that you are happy with our service and felt at ease. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-01-2020

Very welcoming and friendly staff. Dr. Omar explained everything clearly.

The Whiteley Clinic - London

We are delighted that you had such a good experience. Thank you for taking the time to review us and Mr Omar Abu-Bakr. With kindest regards, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-01-2020

Very professional, first rate service. Easy to arrange appointments, very caring staff and excellent follow up service.

The Whiteley Clinic - London

Thank you for the 5 star review. The team really appreciated your comments and aim to provide excellent customer service and solutions. Thank you for taking the time to leave your feedback. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-01-2020

An efficient and very friendly team who make sure that at every step 8 knew what they were doing, why they were doing it and if it would hurt. I can’t speak highly enough of the entire clinic and particularly Professor Jamel.

The Whiteley Clinic - London

Thank you for your review and 5 star rating. We are delighted that you were satisfied with our information. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-01-2020

I received excellent care from all the staff, who were supportive and reassuring throughout.

The Whiteley Clinic - London

Thank you for your excellent rating and fabulous feedback. The staff will be delighted with such lovely comments. Thank you for your review. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-01-2020

From the initial phone call to the actual procedure, the experience has been very straightforward & easy, with clear instructions for every part of the procedure. Great team of people who made me feel completely at ease

The Whiteley Clinic - London

Thank you for the lovely review of our staff. Thank you so much for that very kind review and your 5-star grading. We are delighted to have had you as a patient. With very best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-01-2020

Reassuring and lovely staff. Very clean and professional explaining every step.

The Whiteley Clinic - London

Thank you for your excellent rating and fabulous feedback. The staff will be delighted with such lovely comments. Thank you for your review. With best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-01-2020

What a great Christmas present, to be treated so wonderfully by all the staff at the Whiteley Clinic. This is my third visit to the Whiteley Clinic, both in Guildford and now in London and the quality of care, dare I say it, love and attention that I have received across both sites has been quite wonderful. Professor Jameel and all his team, Angie, Katerina, Tim, Maria were just great. Thank you so much, ciao.

The Whiteley Clinic - London

Thank you for your wonderful review of The Whiteley Clinic. we are absolutely delighted that you have had such good experiences with us in both London and Guildford. We cannot speak highly enough of our dedicated consultants, nurses, sonographers, admin team and everyone else who gives us 100% every single day. Thank you once again. The Whiteley Clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-12-2019

I was a bit nervous when I arrived to the clinic, but I was put at ease from the beginning. The staff at the clinic is friendly and professional. I was explained the procedure in details and during the procedure I felt safe and looked after. The whole experience was better than I expected and I am very grateful to the staff of the clinic for helping me to get through the procedure.

The Whiteley Clinic - London

Thank you for your review, It is entirely normal to be nervous before any procedure large or small, we are so happy the team made you feel at ease, we treat every person that walks through the door as we would wish to be treated ourselves. It is very important to us that everything is communicated thoroughly at every stage of the way. Thank you once again.- The Whiteley Clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
18-12-2019

Tim, Monica and the Prof were an excellent team

The Whiteley Clinic - London

Thank you for reviewing us and giving us 5 stars. Tim, Monica and Prof are thrilled with your feedback and kind comments. With very best wishes, The Whiteley Clinic.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-12-2019