RTN Mental Health - Right To Choose

The clinical psychologist disregarded almost everything I had to say and went down a specific line of questioning designed to be dismissive of my needs, giving me no opportunity to actually demonstrate the ways I was impacted

All the people i spoke to were lovely understanding, sympathetic and encouraging. Alexys was stunning human who made me feel so comfortable and helped me feel better about my diagnosis. Thank you to everyone.

i have used rtn and they have always been very good i had my diagnosis yesturday and i am very pleased with the result thank you

Clinicians were professional, process and communication sometimes a little slow, but on the whole my experience was good.

My assessment was pleasant and informative.

Found everyone very friendly and professional. Good communication.

Daughter had her part of the assessment and it went very well.

Although there were technical Issues that meant I was waiting for 30 minutes for my online appointment before giving up, an alternative appointment was given later on the same day, the clinician was again very thorough, listened well and took my feelings into account when making his decision on my treatment. PLEASE NOTE:- There should be an option on the drop down selection menu for reasons for my appointment for ADHD medication titration - ‘mental health disorder medication’ is NOT an appropriate option - ADHD is NOT a ‘mental health disorder’ it is a neurodevelopmental difference. To call it a mental health disorder is NOT neuroaffirming as well as not being correct - it is not a mental health issue at all.

I went with RTN through the right to choose scheme. All my appointments were done online through a secure portal. Even though I struggle with technology, this was an easy process to use. Both people that I had to deal with remained very professional. Calming helpful. I couldn't ask for better service! I know I have more appointments to follow.

I had a video appointment for titration and the clinician never appeared even after waiting for half an hour. I ‘knocked on the door’ one minute before the start time. Waste of time and effort