RTN Mental Health - Right To Choose
71-75 Shelton St, London, United Kingdom, WC2H 9JQ
Specialties:
Psychiatry
Psychology
2 specialists
71-75 Shelton St, London, United Kingdom, WC2H 9JQ
Specialties:
Psychiatry
Psychology
2 specialists
Reviews
5
Very happy with the service and glad to learn about myself following a positive diagnosis
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 20265
Really good communication
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 20265
I didn’t visit but my overall experience with RTN has been good.
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 20264.75
Really helpful. Have just had my call with the doctor. Although I did think that I had already done the assessment previously, I wasn’t prepared for the questionnaire they had for me
Thank you for taking the time to provide your feedback, it's appreciated. I will pass on to the team the importance of ensuring our patients know what to expect. Kind regards RTN Mental Health Solutions
05 Mar 20265
quick and easy diagnosis
Thank you for your valuable feedback. Kind regards RTN Mental Health Solutions
05 Mar 20265
I finally felt heard by someone who really cared after almost a decade of struggling. Thank you so much to Poppy for the fantastic active listening, empathy And congruence.
Thank you so much for your kind words, we have passed them on to Poppie who also extends her thanks. All the best RTN Mental Health Solutions
05 Mar 20264.25
Drs and psychiatrists were knowledgable and reassuring. I wish I’d have spoken to them 20 years ago!
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 20265
The therapist was great, very easy system to use
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 20261.25
Incredibly long wait times, and very poor communication. Repeated requests for infiormation I've already given them and they kept changing which "portal" they wanted to use. The diagnoses for one condition came as an email, with no human touch, no next steps, no follow-up. Was just left to fend for myself. The diagnoses for the other condition was by video call, with a very disenterested practitioner who clearler didn't take on board the severity of my struggles.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. This is not the level of service we aim to provide, and we would appreciate the opportunity to learn more. Please reach out to us at feedback@rtnmentalhealthsolutions.com so we can look into this and see how we can make things right.
05 Mar 20264.5
The staff have all been extremely polite and helpful
That is very kind of you to say. Thank you for taking the time to provide your feedback, it's appreciated. Kind regards RTN Mental Health Solutions
05 Mar 2026