RTN Mental Health - Right To Choose

Poppie was great with Rafi, made him feel comfortable and the call felt like it went quickly. Thank you very much.

Amazing service. So patient and understanding!

I was quite anxious to have my assessment, for many reasons naturally. I felt very comfortable and at ease speaking with Sarah. I felt listened to, nothing felt rushed so overall I had a very positive experience.

Hannah made me feel very at ease and comfortable during the assessment.

good and easy to use

Can't rate the impact as ive not had any treatment yet. Long waiting list, much longer than it said. I felt i was listened to. A couple of things could have been checked with me more thoroughly to ensure was accurate but overall a good experience.

Poppie was amazing, so understanding, helped me understand my feelings and what i was tying to say. She made me feel safe and comfortable and that i wasnt going to be judged. Service is 10/10

Overall, my ADHD assessment didn't take long to be completed what took the longest was booking a cardiology appointment because there was a mistake with the email address, this meant I had to ring up between RTN and my doctors to figure this out. I was diagnosed in Nov 25 and didn't have my cardiology until Feb 26. Overall, staff are lovely and considerate. Great service

Carmi was very friendly and encouraging

The whole experience has been pretty awful. The lack of communication. Wait time without clarity. Lack of personal attention. Lack of introduction, apart from a name, no role or qualification given. No clarity on where the person was situated. Rushed. All feels very unsafe. A total lack of care, or empathy. At the end you are asking for a phone number, but states ‘anonymous’. The quickest thing in the process has been a link to the review! The next page gives me ‘who you saw’ that bears no resemblance to who I saw. I wish I had not embarked on this with RTN!