For providers
Provider Login
Pixie and Sera

Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Verified profile

Verified profile

AboutOpening hoursReviewsGalleryFAQ

Reviews

All reviews(290)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Health Assessments (94)
Health Check (Screening) (81)
Women's Health (64)
Medical Check-Ups (40)
Men's Health (21)

0 %

0 %

0 %

0 %

0 %

*Star rating based on patient reviews

290 reviews

2.5

1.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
3.00
Wait time

Pleasant, however the price does not reflect the service. NHS doctors

07 May 2021verified patient
Patient seen for:
Women's Health

Reply from Pixie and Sera

I am sorry you feel disappointed with your experience and indeed the pricing. We pride our self on being open and transparent. Please contact me if you would like to discuss further karen@pixieandsera.com

10 May 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Dr Sera gives a six star service. I can not fault her service. My experience is always pleasant, her attention and passion for providing the best care for me always leave me with a peace of mind and feeling much better.

07 May 2021verified patient
Patient seen for:
Women's Health
Health Assessments

Reply from Pixie and Sera

We really appreciate you taking the time to review our practice. It is so lovely to read such positive comments about Dr Sera, she is indeed 6* and incredibly passionate about medicine and providing exceptional care.

10 May 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

An extremely professional practice who listen and put your circumstances into context. A very good and friendly support staff too.

02 Aug 2021verified patient

Reply from Pixie and Sera

We appreciate you taking the time to review our practice, we have a great team.

06 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Dr Sera, Karen, Matt and the whole staff are absolutely excellent. Thank you.

07 Nov 2021verified patient
Patient seen for:
Health Check (Screening)
Women's Health
Medical Check-Ups

Reply from Pixie and Sera

Thank you so much for leaving such a lovely review! These are always read out to the team and we really appreciate such kind feedback.

21 Dec 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional, thorough and very pleasant as always! Love these doctors and their staff!

26 Oct 2021verified patient
Patient seen for:
Dermatitis
Contact Dermatitis

Reply from Pixie and Sera

Thank you! We have a great team here, and great patients!

21 Dec 2021

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Efficient and friendly

24 Jun 2022verified patient
Patient seen for:
Men's Health
Health Assessments

Reply from Pixie and Sera

Thank you for your review of our practice. It allows us to strive to be better and look to see how services can improve.

27 Jun 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very pleasant experience

10 Nov 2021verified patient
Patient seen for:
Health Check (Screening)

Reply from Pixie and Sera

Thank you! We always love to hear we have made what can be a stressful experience pleasant!

21 Dec 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always happy to come to the 'surgery'. Both Dr Pixie and Dr Lawen have been attentive, fully engaged and thorough - not always my experience with non NHS practitioners. Up to speed with latest developments and open minded about complementary medicine and treatments.

06 Oct 2021verified patient
Patient seen for:
Immunisations
Women's Health

Reply from Pixie and Sera

Thank you kindly for the words, we appreciate your feedback so much!

14 Mar 2022

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

A good medical practice with friendly staff and reassuring infrastructure and adequate support service providers. The attention to detail of the Doctor is most remarkable

16 Mar 2022verified patient
Patient seen for:
Medical Check-Ups
Men's Health
Health Assessments

Reply from Pixie and Sera

Thank you for your feedback. The advantage to having longer appointment times allows our doctors to be exceptionally thorough.

03 May 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was really easy to make an appointment and the doctor was very friendly, took time to explain everything, and was very thorough with tests to check all aspects of my health. The place was welcoming and comfortable and the doctor was great about following up on every item post visit. Great experience!

13 Mar 2022verified patient
Patient seen for:
Health Assessments
Health Check (Screening)

Reply from Pixie and Sera

Many thanks for your feedback. We really appreciate you taking the time.

03 May 2022