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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

5 healthcare followers

4.92

/5

(366 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

5 healthcare followers

Book

Reviews

5

Couldn't have wished for more. The whole process was extremely easy and very well organised. Highly recommended.

30 Jun 2022verified patient
Patient seen for:
Medical Check-Ups
Men's Health
Health Assessments

Reply from Pixie and Sera

We are very happy you had such a good and positive experience.

18 Jul 2022

4.5

So easy to book an appointment. All staff encountered on the phone and in person were extremely polite and helpful. Pixie was very thorough and I felt listened to. Highly recommend.

30 Jun 2022verified patient
Patient seen for:
Women's Health

Reply from Pixie and Sera

Thank you for your comments, we welcome positive feedback. Customer service is very important to us and offering prompt appointments with the doctors.

18 Jul 2022

4.75

Dr. Sera was extremely friendly, very open to listening to any concerns I had, and very helpful at getting me the right medications

30 Jun 2022verified patient
Patient seen for:
General Medicine

Reply from Pixie and Sera

Thank you for your kind feedback. We are very grateful you took the time to inform us.

18 Jul 2022

4.75

Efficient and friendly

24 Jun 2022verified patient

Reply from Pixie and Sera

Thank you for your review of our practice. It allows us to strive to be better and look to see how services can improve.

27 Jun 2022

5

Easy to book. Friendly staff. No wait and Pixie was wonderful

27 May 2022verified patient
Patient seen for:
Chest Pain

Reply from Pixie and Sera

Thank you for your excellent review. It is very important for us to receive feedback.

27 Jun 2022

5

Only a first meeting , but friendly and very competent.

26 May 2022verified patient

Reply from Pixie and Sera

Thank you for your review of our practice

27 Jun 2022

4.25

I ultimately did not see the point. I was unable to fill any of my prescriptions without needing to see other doctors

26 May 2022verified patient

Reply from Pixie and Sera

I am sorry to hear that you felt dissatisfied with the service. Unfortunately there are certain medications that we cannot prescribe and are better suited under the care of a specialist for safety reasons.

27 Jun 2022

5

Everything worked very smoothly. I was well looked after and a really thorough consultation and follow up(which is ongoing).

26 May 2022verified patient
Patient seen for:
Health Assessments

Reply from Pixie and Sera

That is great news, thank you for your feedback, we really appreciate it.

27 Jun 2022

5

Excellent service

26 May 2022verified patient

Reply from Pixie and Sera

Thank you so much

27 Jun 2022

4.75

My experience was excellent. Staff are all helpful and kind. GP was amazing and listens to my concerns without dismissing them or rushing me

26 May 2022verified patient

Reply from Pixie and Sera

We really appreciate you taking the time to give us a great review and apologise for the wait time that you endured.

27 Jun 2022