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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

4.92

/5

(363 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

Book

Reviews

5

Always excellent and prompt service with very thorough and knowledgable doctors. Highly recommended.

11 Oct 2022verified patient
Patient seen for:
Medical Check-Ups

Reply from Pixie and Sera

Thank you for taking the time to give us feedback. It is so nice to have such amazing patients who trust us with their care.

14 Oct 2022

5

They’re a brilliant team, they listen and most of all they care

11 Oct 2022verified patient
Patient seen for:
Health Check (Screening)

Reply from Pixie and Sera

Thank you for taking the time to review us. We are really proud of our team and the service we provide.

14 Oct 2022

5

Sera knew I was nervous and quickly put me at ease. Very professional and friendly. Very thorough in regards to checking all aspects of my health. Continually asked if I had any questions and explained things to me in an easy manner. Thanks for an excellent service!

03 Oct 2022verified patient

Reply from Pixie and Sera

Thank you for the lovely review on our doctors. We always appreciate hearing how reassuring and supportive they are.

14 Oct 2022

5

Very efficient and welcoming. The first time I have been given so much time to talk about issues concerning my health. I felt I was listened to, taken seriously, and met with a practical and knowledgeable, yet sympathetic, response. I have confidence in the advice given and next steps recommended.

29 Sep 2022verified patient

Reply from Pixie and Sera

Thank you for your review, we are so pleased you felt thoroughly listened to and taken care of. This is the ethos of Pixie and Sera, we treat people as we wish to be treated ourselves.

14 Oct 2022

4.75

I had a very pleasant experience. All my concerns were investigated and I was kept informed every step of the way. I dislike health checks and try to put them off as much as possible, but with Pixie and Sera, I’m looking forward to my next health check. It’s not like going to see a doctor, rather it’s like going to see an old friend.

27 Sep 2022verified patient

Reply from Pixie and Sera

Thank you for taking the time to give us a feedback. It is so nice to have such a amazing patients who trust us with their care.

13 Oct 2022

4.75

The service was very good. Very quick and efficient. The only problem was that i felt my appointment was cut short, as it was nearing the end of the day, so i didn't get the full hour slot - this was a bit of a shame as i still had things to discuss with the doctor.

27 Sep 2022verified patient

Reply from Pixie and Sera

We appreciate you taking the time to review our practice, we are really sorry to hear that your appointment was shorter then expected, if you would like to discuss this further please feel free to send us an email to office@pixieandsera.com

13 Oct 2022

5

Very reassuring annual Well Man check-up. Dr Sera took as much time as was needed to carry out my check-up and make arrangements for additional checks as required. I would highly recommend.

23 Sep 2022verified patient

Reply from Pixie and Sera

Thank you for your feedback. We are very happy you had such a good experience. A pleasure to have you use our practice.

13 Oct 2022

5

Couldn't have wished for more. The whole process was extremely easy and very well organised. Highly recommended.

30 Jun 2022verified patient

Reply from Pixie and Sera

We are very happy you had such a good and positive experience.

18 Jul 2022

4.5

So easy to book an appointment. All staff encountered on the phone and in person were extremely polite and helpful. Pixie was very thorough and I felt listened to. Highly recommend.

30 Jun 2022verified patient
Patient seen for:
Women's Health

Reply from Pixie and Sera

Thank you for your comments, we welcome positive feedback. Customer service is very important to us and offering prompt appointments with the doctors.

18 Jul 2022

4.75

Dr. Sera was extremely friendly, very open to listening to any concerns I had, and very helpful at getting me the right medications

30 Jun 2022verified patient
Patient seen for:
General Medicine

Reply from Pixie and Sera

Thank you for your kind feedback. We are very grateful you took the time to inform us.

18 Jul 2022