5 Devonshire Pl, London, United Kingdom, W1G 6HL
Specialties:
General Practice (GP)
3 specialists
5 healthcare followers
5 Devonshire Pl, London, United Kingdom, W1G 6HL
Specialties:
General Practice (GP)
3 specialists
5 healthcare followers
5
I have used many pvt GPs in London for many years but I find Pixie & Sera is the best so far. I have been with them for more than 18 months. It has always been very easy to get appointments, staff are very friendly and attentive.
Thank you for your lovely feedback. It makes all of our days knowing we are doing all we can to provide a good efficient experience.
28 Feb 20235
When I see Dr Sera she always makes me feel comfortable and safe. She also makes me feel that my problems and worries with my health are important. She never rushes and she is so reassuring and positive. Test results come back so quickly and are so thoroughly done.
Thank you for such a lovely review - it means so much to us to hear such kind comments.
27 Feb 20235
Smooth experience at reception and afterwards. Incredibly understanding, friendly and informative GP - took the time to answer all my questions and called me personally with all test results to make sure I understood and was comfortable
Thank you for taking the time to explain your positive experience with Pixie and Sera.
27 Feb 20233.5
Was wrongly advised and didn’t get the care I asked for on the phone call. Bad experience. Had to hump somewhere else with my broken toe.
Thank your for your feedback. I would like to clarify that you had been booked through The London Clinic and we were unaware of your circumstances until you arrived, the doctor you saw advised that you needed an x-ray and needed to go to urgent care. We did not charge you for your appointment and signposted you in the right direction to obtain the correct medical advice.
27 Feb 20235
Sera was very understanding, gentle and knowledgeable. All the colleague’s in different testing units also were kind, professional and friendly. All tests results and additional information received promptly and efficiently.
Thank you very much. We are very happy you had such a good and positive experience with us.
27 Feb 20235
Always responsive to inquiries, sharing test results and creating a plan of action.
Thank you very much
20 Feb 20235
Excellent experience, very personal and personalised. I felt very well looked after.
Thank you very much for your feedback
17 Feb 20235
Fast, and Professional to the highest level. These Doctors understand, my need for privacy and urgency. Consistently they perform to the highest standards, I'd very happily recommend their expert services to everyone.
Thank you for taking the time to give us a feedback. It is so nice to have such a amazing patients who trust us with their care.
13 Feb 20235
Incredible experience with Dr. Sera. Always immensely helpful, very quick to help, going above and beyond to make patients feel comfortable and supported.
Thank you for your excellent review. It is very important for us to receive a feedback.
13 Feb 20235
My experience was good from start to end. Doctor was friendly and made me feel comfortable. Staff was also very friendly.
Thank you so much for taking the time to leave us a 5-star review
03 Feb 2023