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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

4.92

/5

(363 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

Book

Reviews

3.5

Was wrongly advised and didn’t get the care I asked for on the phone call. Bad experience. Had to hump somewhere else with my broken toe.

24 Feb 2023verified patient
Patient seen for:
Fracture (Broken Bone)

Reply from Pixie and Sera

Thank your for your feedback. I would like to clarify that you had been booked through The London Clinic and we were unaware of your circumstances until you arrived, the doctor you saw advised that you needed an x-ray and needed to go to urgent care. We did not charge you for your appointment and signposted you in the right direction to obtain the correct medical advice.

27 Feb 2023

5

Sera was very understanding, gentle and knowledgeable. All the colleague’s in different testing units also were kind, professional and friendly. All tests results and additional information received promptly and efficiently.

24 Feb 2023verified patient

Reply from Pixie and Sera

Thank you very much. We are very happy you had such a good and positive experience with us.

27 Feb 2023

5

Always responsive to inquiries, sharing test results and creating a plan of action.

18 Feb 2023verified patient

Reply from Pixie and Sera

Thank you very much

20 Feb 2023

5

Excellent experience, very personal and personalised. I felt very well looked after.

17 Feb 2023verified patient

Reply from Pixie and Sera

Thank you very much for your feedback

17 Feb 2023

5

Fast, and Professional to the highest level. These Doctors understand, my need for privacy and urgency. Consistently they perform to the highest standards, I'd very happily recommend their expert services to everyone.

08 Feb 2023verified patient

Reply from Pixie and Sera

Thank you for taking the time to give us a feedback. It is so nice to have such a amazing patients who trust us with their care.

13 Feb 2023

5

Incredible experience with Dr. Sera. Always immensely helpful, very quick to help, going above and beyond to make patients feel comfortable and supported.

08 Feb 2023verified patient

Reply from Pixie and Sera

Thank you for your excellent review. It is very important for us to receive a feedback.

13 Feb 2023

5

My experience was good from start to end. Doctor was friendly and made me feel comfortable. Staff was also very friendly.

02 Feb 2023verified patient

Reply from Pixie and Sera

Thank you so much for taking the time to leave us a 5-star review

03 Feb 2023

5

Everyone at the clinic was very friendly and helpful. Dr. Inez asked me several questions about why I was visiting the clinic. I had an ear complaint which was not painful but worried me. She examined my ear and although she did not find anything unusual, she suggested I might want to consider seeing a specialist. She explained using some illustrations to show how the inner ear looks and works. All of the information was easy for me to understand and I made an appt with a specialist. She gave me a letter to take to my specialist appt and a list of names for me. I was very pleased with my experience and would highly recommend Dr Inez and the clinic.

01 Feb 2023verified patient

Reply from Pixie and Sera

Thank you so much for your lovely review! The patients whole journey is very important to us.

02 Feb 2023

5

Excellent experience all around. Dr. Shoukru is incredibly knowledgeable, attentive, and empathetic. The offices are spotless, and the staff is very polite, helpful, and efficient.

01 Feb 2023verified patient

Reply from Pixie and Sera

Thank you very much for your feedback. We are very happy to hear you had such a good and positive experience with us.

01 Feb 2023

5

Very impressive

31 Jan 2023verified patient
Patient seen for:
Health Assessments

Reply from Pixie and Sera

Thank you very much

01 Feb 2023