Oasis Runcorn

Reply from Oasis Runcorn

Thank you so much for taking the time to leave a review we are so pleased you had a positive experience, please do keep in touch through our alumni and aftercare programmes.

27 Jan 2023

I have always felt safe here at Oasis. It provides a safe, comfortable environment. I am a lot more confident in myself and I am more comfortable in larger groups of people and I am a lot more interactive. The staff have been extremely helpful, compassionate and understanding. I would like to thank Joanne, my counsellor. I would not be the person I am today without her, she has been truly amazing. I was apprehensive to start my rehab, but I have had such a laugh here. I have been put at ease throughout my stay. I have enjoyed the work I have done here, some of it being very difficult to face but it has all been worth while. I feel like a weight has been lifted off my shoulders.

17 Jan 2023verified patient

Patient seen for:

Group Therapy

Reply from Oasis Runcorn

Thank you for taking the time to leave a review and so pleased you had such a good experience at Oasis Runcorn. We wish you all the best in your recovery journey. Please do stay in touch.

22 Jan 2023

4.25

like i said before staff have been great .its the clients who have come in and upset the applecart

11 Jan 2023verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

16 Jan 2023

excellent, helpful and very rewarding

04 Jan 2023verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

05 Jan 2023

4.5

Some improvements to be made to the centre and the food.

14 Dec 2022verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to give us a review we are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch

19 Dec 2022

4.75

I felt welcomed, cared for by support staff and certain workers.

12 Dec 2022verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to give us a review we are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch

19 Dec 2022

My overall experience was very good as it met all my needs in my recovery.

27 Nov 2022verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to give us a review we are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch

01 Dec 2022

4.75

Slight improvements could be made regarding food.

27 Nov 2022verified patient

Patient seen for:

Reply from Oasis Runcorn

Thank you for taking the time to review our service at Oasis Runcorn. We wish you all the best in your recovery journey.

28 Nov 2022

4.25

Disappointed about the lack of facilities and access to gym.

02 Nov 2022verified patient

Patient seen for:

Reply from Oasis Runcorn

We are sorry to hear that the facilities at Oasis Runcorn did not meet your expectations. We will gladly investigate this matter further if you would like us to. You can email customerexperience@ukat.co.uk.

09 Nov 2022

4.75

There is room for improvement within the centre, but there are ongoing painters right now. Overall very happy

30 Oct 2022verified patient

Patient seen for: