ECG Makewell, The Gatehouse, Alston Drive, Bradwell Abbey, Milton Keynes, United Kingdom, MK13 9AP
Specialties:
Ear Care
Clinical Psychology
View all (+8)
ECG Makewell, The Gatehouse, Alston Drive, Bradwell Abbey, Milton Keynes, United Kingdom, MK13 9AP
Specialties:
Ear Care
Clinical Psychology
View all (+8)
3.75
Everyone was very kind and welcoming. I do think we should have been given a break rather than being told to ask if we needed one. It would also have been nice to be offered the chance to meet the therapy dog/ horses as shown on the video. I realise I could have asked but my child doesn’t like me “making a fuss” and her perception of making a fuss is very low threshold. When parents are also feeling stressed and drained there is only so much advocating they can do. I think the process of booking, sending in information and the responsiveness to queries I had was excellent.
We’re really pleased to hear that you found the team kind and welcoming and that the booking process and communication met your expectations. We also truly appreciate your comments about the experience on the day it is very helpful. The same goes for meeting the therapy dog and horses -we’ll reflect on how we can make these opportunities more accessible without families needing to request them. Thank you again for sharing. 🌿
05 May 20265
Very friendly and knowledgeable staff make you at ease.would recommend to anyone.BC
We’re so pleased to hear that our friendly and knowledgeable team helped put you at ease. We really appreciate your recommendation. 🌿
05 May 20265
Great service, super attentive and helpful. Making the experience as smooth as possible.
We’re delighted to hear you found the team attentive and helpful and that your experience felt smooth throughout. It really means a lot to us. 🌿
05 May 20265
Thank you for your kind words! 🌿
05 May 20265
Calm atmosphere, very friendly
Thank you for your feedback! 🌿
05 May 20265
My daughter attended Makewell to discuss medication following a diagnosis of ADHD. She was nervous beforehand but Carolynne, the clinician, really put her at ease with her warm and friendly manner. She took time to answer all of our questions and knew exactly how to give my daughter the information without overwhelming her. The setting was wonderful - both the clinic itself and the surrounding grounds, with the horses. I would definitely recommend Maewell, I cannot fault the service we received at all.
We’re really pleased to hear that your daughter felt at ease with Carolynne and that she was supported in such a thoughtful and reassuring way. It’s so important to us that information is shared clearly and comfortably. We’re also glad you both enjoyed the setting and surroundings. Your recommendation means a great deal, thank you again. 🌿
05 May 20265
Quick, simple and professional. Clean and welcoming setting. Thank you!
We’re delighted to hear you found the experience quick, simple and professional.🌿
05 May 20265
Thank you for visiting Makewell for your blood test! 🌿
05 May 20265
Everyone was so welcoming and a great experience for a blood test. I was nervous but they really put me at ease. Would definitely recommend.
Thank you so much for your kind words! 🌿
05 May 20265
I came in for an advanced well woman blood test. The staff were very friendly and helpful. The test was well explained and the blood was taken very smoothly and efficiently
We’re so glad to hear that you found the team friendly and helpful. It’s great to know the advanced well woman blood test was clearly explained and carried out smoothly and efficiently. 🌿
05 May 2026