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Guy's and St Thomas' Assisted Conception Unit

Guy's and St Thomas' Assisted Conception Unit

Great Maze Pond, London, United Kingdom, SE1 9RT

Verified profile
Verified profile

Patient Trust Score

4.78

98 patient reviews

4.77
Overall Experience
4.85
Cleanliness
4.83
Friendliness
4.67
Wait time

170 recommendations for:

In-Vitro Fertilisation (IVF)(60)
Fertility Treatment(50)
Early Pregnancy Care(7)
Other(53)

Recent patient review

26 Feb 2024

Great facilities

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About

About Guy's and St Thomas' Assisted Conception Unit

Guy’s and St Thomas’ Assisted Conception Unit (ACU) is a leading provider of fertility care and recognised globally as a pioneer of fertility treatments.

We pride ourselves on offering the highest standard of care with a wide range of fertility services from IVF, intracytoplasmic sperm injection (ICSI), IUI, donor treatments to fertility preservation (including ovarian tissue cryopreservation).

Our preimplantation genetic testing (PGT) service is now one of the largest in the UK performing more than 60% of PGT cycles in the country and currently test for more than 300 genetic disorders.

Our expert team of consultants, embryologists and nurses are dedicated to delivering excellent evidence-based safe care and support throughout your fertility journey. We aim to work with you and tailor care to your specific needs. With easy and quick access to our leading consultants and specialists, we can start your treatment as soon as you wish and in time with your next cycle.

Your safety and wellbeing are our priority and our counselling team is on hand to provide a confidential service offering invaluable emotional support and care throughout your treatment journey.

We run an extensive research portfolio that includes academic and commercial clinical trials and are dedicated to continuing our pioneering work to drive forward innovations and improve outcomes for patients.

As part of Guy’s and St Thomas’ we are in a unique position to offer joined up care from before birth to childhood and into adult life. With access to our comprehensive range of services from private maternity to paediatric care from Evelina London Children’s Hospital, you have the reassurance of expert care and pioneering treatments at every stage.

Conveniently located in central London, our Assisted Conception Unit is just minutes away from iconic London landmarks including The Shard, the South Bank and River Thames.

Patient information evenings

Our virtual patient information evenings are a great way to find out more about our Assisted Conception Unit and why we are the leading provider of fertility
services in the UK. Whether you are just starting your journey and want to learn more or have had fertility treatment before, our virtual event gives you
the chance to hear from our world-renowned consultants and ask questions.

You will learn about our evidence-based treatments, cutting edge technology and range of options including IVF and ICSI and how to understand our success rates.

To find out more, please call our customer service team on 020 7188 2300, from 8am - 6.30pm. Alternatively, email acupersonalisedcare@gstt.nhs.uk or visit our website https://guysandstthomasprivatehealthcare.co.uk/


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • In-Vitro Fertilisation (IVF) (35%)
  • Fertility Treatment (29%)
  • Early Pregnancy Care (4%)
  • Infertility (4%)
  • Corneal Transplantation (3%)
  • Others (24%)

Specialties
  • Fertility Medicine
  • Obstetrics & Gynaecology
  • Sexual & Reproductive Health

All conditions and treatments
  • Infertility
  • Female Infertility
  • Fibroids
  • Male Infertility
  • Endometriosis
  • Pregnancy
  • Subfertility
  • Abnormal Semen Parameters
  • Azoospermia
  • Blocked or Damaged Tubes
  • In-Vitro Fertilisation (IVF)
  • Fertility Treatment
  • Early Pregnancy Care
  • Intracytoplasmic Sperm Injections (ICSI)
  • Ultrasound
  • Fertility Medicine
  • Hysteroscopy
  • Myomectomy
  • Egg Collections and Transfers
  • Abdominal Hysterectomy

Opening hours

Monday

08:00 - 19:00

Tuesday

08:00 - 19:00

Wednesday

08:00 - 19:00

Thursday

08:00 - 19:00

Friday

08:00 - 19:00

Saturday

08:00 - 19:00

Sunday

08:00 - 19:00

Reviews

All reviews(98)
Replies
Last 7 days
Last 30 days
Last 6 month
Filter by condition:
In-Vitro Fertilisation (IVF) (60)
Fertility Treatment (50)
Early Pregnancy Care (7)
Infertility (7)
Corneal Transplantation (5)

91 %

6 %

1 %

2 %

0 %

*Star rating based on patient reviews

98 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great facilities

26 Feb 2024verified patient
Patient seen for:
Ultrasound
Myomectomy
Gynaecology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great clinic

26 Feb 2024verified patient
Patient seen for:
Myomectomy
Gynaecology
Hysteroscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good atmosphere

20 Feb 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)
Endometriosis
Pregnancy

1.75

1.00
Overall Experience
1.00
Cleanliness
4.00
Friendliness
1.00
Wait time

Disappointing. Once booked in waited over one hour before talking to a nurse to see why not seen then half an hour later spoke to relevant nurses who then said my daughter needs not have been there. Too long a story . Now very tired and frustrated

14 Feb 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Their staff are friendly, the environment is clean and prompt waiting time.

02 Feb 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff from reception staff to the clinical staff

27 Jan 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)

4

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Often experienced long delays for scheduled appointments, very disorganised with invoicing, really difficult to get medicine & the wrong prescription was issued. Positives: very friendly staff, nice waiting area, two successful embryo transfers (one unsuccessful).

17 Jan 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service and facilities. Amazing doctors

15 Jan 2024verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff and very hard working doctor

03 Jan 2024verified patient
Patient seen for:
Fertility Treatment
Early Pregnancy Care
In-Vitro Fertilisation (IVF)

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great staff. However general project management and financial accounting needs to be looked at, the decentralized nature of these two key functions adds stress to the IVF journey.

21 Dec 2023verified patient
Patient seen for:
Reproductive Medicine
Early Pregnancy
In-Vitro Fertilisation (IVF)
Your trust is our top concern, so providers can't pay to alter or remove reviews.
Learn more here

Specialists

4 SPECIALISTS

Mr Tarek El-Toukhy
Obstetrics & Gynaecology

5.00

Patient trust score

63

patient reviews

0

professional endorsements
Dr Julia Kopeika
Obstetrics & Gynaecology

4.98

Patient trust score

17

patient reviews

0

professional endorsements
Professor Yacoub Khalaf
Obstetrics & Gynaecology

4.92

Patient trust score

18

patient reviews

0

professional endorsements
Mrs Jan Grace
Obstetrics & Gynaecology

4.96

Patient trust score

9

patient reviews

0

professional endorsements
Guy's and St Thomas' Assisted Conception Unit logo

Get to know

Guy's and St Thomas' Assisted Conception Unit

Videos
Articles

Most recent videos

Explore videos from Guy's and St Thomas' Assisted Conception Unit explaining process of procedures and other important things you should know before choosing your provider.

Assisted Conception Fertility Counselling

The Assisted Conception Unit at Guy’s and St Thomas’ Specialist Care is a leading fertility service provider in the UK. We are known worldwide as an innovator in fertility treatments offering patients a wide range of fertility services, all at one site. We understand that embarking on a fertility journey can be one of the most stressful times of an individual or couples' lives. We provide an expert led fertility counselling service for all patients undergoing treatment with us.

20 October 2023

youtube

Assisted Conception Unit private patient experience

A private patient’s personal journey of fertility treatment at the Assisted Conception Unit at Guy’s Hospital.

20 October 2023

youtube

Assisted Conception Unit private patient experience

A couple’s experience of fertility treatment at the Assisted Conception Unit at Guy’s Hospital and maternity care at the Westminster Maternity Suite at St Thomas'.

20 October 2023

youtube

Most recent articles

Read articles from Guy's and St Thomas' Assisted Conception Unit explaining process of procedures and other important things you should know before choosing your provider.

High precision fertility services at Guy’s and St Thomas’ Private Healthcare | Guy's and St Thomas' Private Healthcare

Our expert consultants provide end to end care with evidence-based fertility treatments to help couples and individuals alike grow their families.

14 September 2023

guysandstthomasprivatehealthcareco.uk

What Are The Stages Of IVF Treatment? - Guy's and St Thomas' Private Healthcare

In-vitro fertilisation (IVF) is a common procedure used all over the world to help people with fertility issues conceive. This technique has been around for over 40 years and it is one of the most successful and commonly used fertility treatments available. In this article, we will be taking a […]

14 September 2023

guysandstthomasprivatehealthcareco.uk

Fertility preservation - Guy's and St Thomas' Private Healthcare

Access private freezing and storage for eggs, sperm, embryo and reproductive tissue if you're looking to delay having biological children until later in life.

14 September 2023

guysandstthomasprivatehealthcareco.uk

How to improve fertility - Guy's and St Thomas' Private Healthcare

Infertility can be caused by a number of different factors, and it varies from person to person. It’s estimated that around 3.5 million people – or 1 in 6 couples – in the UK, may have difficulty conceiving. There are many factors which affect fertility, some of which you cannot […]

14 September 2023

guysandstthomasprivatehealthcareco.uk

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FAQ

What are Guy's and St Thomas' Assisted Conception Unit's reviews like?

Guy's and St Thomas' Assisted Conception Unit's overall patient rating is 4.78 out of 5 stars on Doctify.

This is based on 98 reviews

Where is Guy's and St Thomas' Assisted Conception Unit located?

Guy's and St Thomas' Assisted Conception Unit is located at Great Maze Pond, London, United Kingdom, SE1 9RT

When is Guy's and St Thomas' Assisted Conception Unit open?

Guy's and St Thomas' Assisted Conception Unit is open Monday (08:00 - 19:00), Tuesday (08:00 - 19:00), Wednesday (08:00 - 19:00), Thursday (08:00 - 19:00), Friday (08:00 - 19:00), Saturday (08:00 - 19:00), Sunday (08:00 - 19:00)

What is the phone number for Guy's and St Thomas' Assisted Conception Unit?

+442071882300

What consultants work at Guy's and St Thomas' Assisted Conception Unit?

You can find a list of the consultants that work at Guy's and St Thomas' Assisted Conception Unit here

Does Guy's and St Thomas' Assisted Conception Unit accept new patients?

Guy's and St Thomas' Assisted Conception Unit generally accepts new patients.

Get in touch with this practice to enquire as a new patient here