Endocare Diagnostics

Very friendly but efficient service in a lovely clean premises.

Really good experience staff put me at ease I've had the camera down my throat befor elsewhere and it was horrific much better this time

My experience was really positive. As a nervous patient, I found the staff so friendly and reassuring and my procedure went quickly and smoothly from start to finish. I can’t thank the team enough!

All staff were excellent.

Attended for a colonoscopy. After a consultation last week. All staff very informative throughout the procedure and friendly. Put me at ease from admission to discharge.

Although I rang up earlier in the week to check if the throat spray had phenylephrine in and told "it's fine I can have it". Today at my appointment, staff seemed unaware that phenylephrine can be in throat sprays, despite me ringing up to check. Staff then googled it in the procedure room and discovered that yes the throat spray does have phenylephrine in. We tried without but unfortunately we were unable to complete it due to my gagging. The worry is if I hadn't insisted on them checking the throat spray at that point I would have had it and phenylephrine is known to give me palpitations and so have been told be doctors not to have it again.

I was impressed with the care facility and the staff, all were very lovely and helpful.

Wen i visited endocare diagnostics all the staff were very nice over all i felt very relaxed and feeled welcome the care was vwry good

Experience was good

I had a wonderful experience as an outpatient for my first meeting at Endocare. Both the nurse and doctor were very friendly, welcoming and reassuring about my health concerns. When I went back for my procedure it was the same nurse on reception (I didn’t get her name but she is brunette) she was wonderful. When I was taken through to get ready for my procedure the nurse I was passed over to wasn’t as professional and i didn’t feel as at ease whilst talking to him and filling in my details. He was coughing rather heavily whilst filling in the paperwork and blaming his cigarettes. The doctor who performed my sigmoidoscopy was very friendly. However, after I went through the procedure I felt as though I was taken back through, told to get dressed and discharged quite quickly. I had a few questions which didn’t get answered and I was told to speak to my GP. I understand you will have a large turnover of patients and the practice must get busy at times, but this was my first time experiencing a procedure like this and I had a few concerns which I wanted to talk about