Endocare Diagnostics

I was very scared and nervous but they help me through it and they understood that I had anxiety and they help me. I wanted to say thank you very much

Superb from the moment I arrived. Very well organised and friendly staff. Everyone looked like they enjoyed the work and knew their jobs very well

Very good

Great visit, however felt like it was too fast, had questions to ask and felt like I didn’t have the time because the process moved to quick. Nothing to complain about in that sense however would’ve loved for someone to ask me if I have any other questions prior to doing the multiple steps prior and before the procedure.

The endoscopy team were absolutely wonderful. Every member of staff was warm, friendly and welcoming, and they immediately put me at ease. I felt so comfortable that it honestly felt like I was talking to people I’d known for years. I arrived 30 minutes before my appointment and was seen almost straight away, so I wasn’t left waiting around which I really appreciated. Thank you all for your kindness, professionalism and the excellent care you showed throughout my visit.

All the staff were very helpful and supportive

Thank you so much

I was made to feel comfortable and everything about my proceedure was explained to me.

I'm very pleased for the camera test to my stomach. At first, I was so scared but it went well and I even didn't know how it went through. Thanks a lots for your reassurance and care.

Confidentiality is not always maintained- same with dignity. I did not find it very dignifying when the staff nurse was stood in the middle of the bay doing my admission as opposed to behind the curtain. Being asked ‘so you have haemorrhoids and rectal bleeding and a positive FiT test’ when there are other patients in other cubicles