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Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
Verified profile
184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG
We received excellent care at the New Victoria Hospital. All the staff were incredibly kind and helpful - in particular the nurse who supported us through the day and monitored my son once he left the recovery area. We felt extremely well cared for throughout our stay and have had excellent follow-up care too.
4.89
1612
patient reviews
Verified profile
Heathbourne Road, Bushey, United Kingdom, WD23 1RD
From the moment I walked into the hospital the staff was kind and caring. Everyone was very attentive and friendly. Couldn’t wish for better experience.
4.81
479
patient reviews
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49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Very good allergy nurse. Plan longer waiting time.
4.81
2086
patient reviews
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Fulham Road, London, United Kingdom, SW3 6JJ
The overall experience is excellent.
4.80
205
patient reviews
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Caspian house The Waterfront, Elstree Road, Elstree, United Kingdom, WD6 3BS
The care I received from the clinic was exceptional. The staffs were always kind and professional. My questions were always answered quickly, and it was easy to communicate with them. Their staff is not only friendly but also highly skilled. The nursing team, receptionists, finance team, embryology team displayed a high level of professionalism and were always kind and made me feel comfortable throughout my visit. The ambiance here is always inviting and comfortable.
4.93
111
patient reviews
Verified profile
The Lister Fertility Clinic, The Lister Hospital,, London, United Kingdom, SW1W 8RH
Great clinic. The whole experience was SO much better than my previous cycle elsewhere! Mr Jones is such a wonderful doctor - I know I am in the best hands! Also Liz, one of the ladies who does the scans, and all the nurses are all brilliant!
4.77
151
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
Excellent all round.
4.86
1315
patient reviews
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1 -5 Christopher Place, London, United Kingdom, NW1 1JF
We were trying for a second baby for almost 2 years. After the second miscarriage at the age of 39, we decided to get help. We consulted 3 different clinics in London and Bridge Clinic stood out for patient-centered approach & very good initial consultation, explaining risks but also really understanding our personal situation and wishes. It was nice to undergo treatment in a small clinic where you know everyone and everyone knows you. It almost felt like a small family, everyone is very friendly and took the time when needed, sometimes even without appointment. Not to forget to praise the amazing lab team!! We started IVF, but only collected two eggs, so the chances of success were very low. BUT, both made it to day 5 with great embryo quality and we are now 16 weeks pregnant, all scans looking good!! Cannot recommend Bridge Clinic enough!! Thank you to everyone, who is working at the clinic for creating such a nice environment for your patients and for helping us on our journey to expand our family! We are forever grateful!!
4.91
53
patient reviews
Verified profile
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
i arrived early due to problems on the british rail, on arrival i was told they would try to get me in early. while i was waiting i was offered refreshments.
4.78
733
patient reviews