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Ulnar Nerve Release Hanwell
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Verified profile
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
17-19 View Road, Highgate, London, United Kingdom, N6 4DJ
One small delay otherwise the operation was timely and the staff very good
4.93
198
patient reviews
Verified profile
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!
4.90
636
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.
4.74
186
patient reviews
Verified profile
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Brilliant experience
4.92
101
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.
4.79
469
patient reviews
Verified profile
8-11 Queen Square, London, United Kingdom, WC1N 3AR
I was seen by Triona and Lizzie. They were absolutely lovely. Extremely polite, professional, explained everything nicely and clearly, and they made the entire appointment a pleasure. I felt safe, comfortable, respected and valued as a patient. Thank you very much from Varsha Thakore
4.89
322
patient reviews
Verified profile
46/50 Sunny Gardens Road, Hendon, London, United Kingdom, NW4 1RP
Good and helpful staff
4.75
80
patient reviews
Verified profile
170 Tottenham Court Road, London, United Kingdom, W1T 7HA
Slick venue and helpful friendly staff.
4.88
183
patient reviews
Verified profile
1 Welbeck St, London, United Kingdom, W1G 0AR
Outstanding facilities
4.95
47
patient reviews