59 results found for THYROGLOSSAL DUCT SURGERY Clinics in EALING, WEST LONDON

Very clean and nice hospital. Especially it has car park.

Great hospital, supportive and friendly staff

Cromwell Hospital is generally always a good experience.

Able to use facilities across the NHS trust so was able to use a cancellation slot at st Mary’s to get a same day MRI . Prefer that support private care in NHS hospitals so that resources go back in to the NHs hospitals

Extremely professional, clean, everyone is very kind and made me feel at ease.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

very well run place with excellent staff

Well looked after by attentive staff