115 results found for ROUTINE EYE EXAM SPECIALISTS in UPPER NORWOOD, CROYDON

Excellent service and explanation

Mr Coombes had been thorough & professional until it came to my cataract operation on March 8. During the first 3-4 minutes I felt a searing pain which' subsided under the local anesthesia. However the pain increased as the anesthetic wore off and by the time I reached home and all through the night it was agony. I tried phoning the emergency mobile number. It was out of service. Ordinary painkillers were useless for 2 days. On my follow up March21st I reported the pain as excruciating and Mr C dismissively quoted the statistical unlikelihood of such an eventuality. He did however note that my vision had not improved much and prescribed (steroid) drops. On the next follow up 22nd April, Mr Coombes apologised for the pain but I still don't have an adequate explanation. He said I had a corneal oedema. I mentioned I had an appointment for Prof Walcott and he said he had intended to refer me to the same anyway. I am now under treatment with prof W concentrating on improving my vision. I understand that operations can go wrong and I signed an acknowledgement of this possibility. But it would have reduced the anxiety and suffering if the surgeon had accepted the validity of my experience and if he had owned and better described the reasons for the pain. A viable contact number after the operation would have helped!!

Excellent and friendly

Kind and attentive. Good listener and took the time to explain and answer queries.

Excellent.

Limited time (5min) of consultation, no diagnosis / treatment. Not reachable post appointment despite several attempts as condition worsened.

I would like to take this opportunity to express my heartfelt gratitude to Dr. Sherrafat for giving me a new lease on life with my cataract surgery. His professionalism, care, and sincerity were evident at every step of the process. Dr. Sherrafat kept me well-informed and made me feel at ease throughout the entire procedure. Thanks to him, I now have restored vision and newfound confidence. Sincerely, thank you.

Mr Saihan was confidence-inspiring from the outset and the outcome has fully justified my placing my confidence in him.

I couldn't thank Dr Mendall enough for his professionalism, knowledge, care and friendliness. I have never felt confident with a doctor like Dr Mendall. He has helped me with my gastroparesis and willing to do his best to get me back on my feet. I can't recommend him enough, honestly the best gastroenterologist in the country having gone through several doctors before finding him.

Dr Jenny is great - I recommend her to all my friends